Liverpool Women's University Hospital

27/01/2026

You can now choose how you receive your letters through our Patient Engagement Portal – whether that’s in another language, in large print, on colour contrast paper, or in braille.

Patients can also:
🔹 Choose their preferred large font size (16, 20, 24 or 28)
🔹 Request yellow paper, or braille letters
🔹 View appointment details safely and securely online, anytime

To change your preferences:
1. Log in to your Patient Engagement Portal
2. Select Profile, Update Your Communication Needs → Accessibility
3. Choose your preferred format or language
4. Tap Confirm to save your choices

▶ Watch our short video and find out more here (link in bio) https://tinyurl.com/AccessLWHPEP

20/01/2026

To help make fertility treatment more affordable for many, The Hewitt Fertility Centre offers a pathway of care called ‘Hewitt Options’.

You or someone you know might want to consider Hewitt Options if:

🔹 You are not eligible for NHS treatment due to factors such as your age, BMI, or where you live
🔹 You are not eligible for any further NHS-funded cycles
🔹 You already have children but want to grow your family.

You can find out more by visiting the Hewitt Fertility Centre website: https://tinyurl.com/HewittOptions 🔗

20/01/2026

ℹ Please note; the number you call to access our Early Pregnancy Assessment Unit (EPAU) has changed.

If you are 6-12 weeks pregnant and have concerns, you can self-refer to EPAU by calling 0151 702 4469.

🗓 Appointments are made Monday-Friday, between 8am-3pm.

19/01/2026

The Hewitt Fertility Centre currently have a shortage of egg donors - egg donation can give hope to women who may not be able to have a baby themselves for many reasons.

Find out how you can become a donor: https://tinyurl.com/HFCEggDonor

Are you aged between 21-35, a non-smoker and would like to consider becoming an egg donor?

Many people from all ethnic backgrounds going through fertility treatment rely on egg donors to help achieve their dream of having a family.

We currently have a shortage of egg donors - could you help one of our patients?

Egg donation can give hope to women who may not be able to have a baby themselves due to having gone through early menopause or having had treatment such as chemotherapy or radiotherapy for cancer.

It can also help those who are looking to avoid passing on a genetic disorder to a child, or same s*x couples who hope to have a family through surrogacy.

If you would like speak to a member of the team you can also call 0151 702 4212 or email: lwft.odteam@nhs.net

15/01/2026

Do you need your appointment letters in a more accessible format? Did you know within the Patient Engagement Portal you can select to receive printed letters in the following formats:

🔹 On yellow paper
🔹 In one of four large print sizes
🔹 In Braille Grade 1 or 2
🔹 Alternative languages including Bengali | Czech | Polish | Portuguese | Romanian | Spanish.

You can also request these when speaking with our Patient Access Team and they can update them for you.

13/01/2026

Complete our 2026 Travel Survey - whether you drive, take public transport, cycle, or walk – we want to know about your experience.

Your feedback will help us make getting to hospital easier and more accessible for everyone.

The survey takes just five minutes to complete and everyone who takes part will be entered into a prize draw to win a £50 Love2Shop voucher.

The survey closes on Friday 6 February 2026: https://surveys.mobilityways.com/survey/653a4e67-108a-4b9a-8495-cf164ac3d923

We've launched our 2026 Travel Survey to hear from patients and visitors about their journey to our hospital sites at Aintree, Broadgreen, Liverpool Women's and the Royal 🚍🚉

Whether you drive, take public transport, cycle, or walk – we want to know about your experience. Your feedback will help us make getting to hospital easier and more accessible for everyone.

The survey takes just five minutes to complete and everyone who takes part will be entered into a prize draw to win a £50 Love2Shop voucher.

Complete the survey here: https://surveys.mobilityways.com/survey/653a4e67-108a-4b9a-8495-cf164ac3d923.

The survey closes on Friday 6 February 2026 ⏳

05/01/2026

Getting started on the Patient Engagement Portal is simple, if we have your up-to-date contact details on record, you do not need to set anything up on your device, instead you will automatically receive:

📱 a text from this number 07507 313 433 and/ or
📧 an email from this address: noreply.pep@lwh.nhs.uk

Visit our website to watch a step-by-step guide and help to register :
https://tinyurl.com/AccessLWHPEP

01/01/2026

Happy New Year💫

Wishing you all the very best for 2026

25/12/2025

Merry Christmas one and all

Wishing you all peace and joy this festive season, from all at LWH x

19/12/2025

Your care, your way. The Patient Engagement Portal puts you in control of your health journey.

Patients can view their appointment letters and information leaflets, update their personal information, and request to cancel or re-book appointments. Quickly, securely and easily accessible.

Full details available on our website: https://tinyurl.com/AccessLWHPEP

15/12/2025

Our latest EPAU facts 💙

Thank you for your continued lovely patient feedback💬:

"Could not have asked for a better service"
"The staff were lovely and treated me well"
"Staff have all been lovely and kind to me and made me feel safe"
"Staff were helpful, friendly and professional"

If you have been scanned in EPAU in the past month please share your feedback via the Friends & Family Test https://fftest.lwh.nhs.uk/ - thank you 😊

11/12/2025

Maternity Facts - November 2025 💚

316 Boys 💙
297 Girls 💜
9 sets of twins💛

Head over to our website for previous months ☺️