West Derby Medical Centre

03/09/2025

🍂 September Newsletter 🍂

02/09/2025

⚠️It has been brought to our attention from several patients that they have been receiving a message advising them to fill in a health questionnaire or call an 0300 number

❌ These messages are not from West Derby Medical Centre.
❌ They are not genuine and should be ignored.

If you’re ever unsure about a message you’ve received, please give us a call directly on 0151 317 6310📞

Our Care Navigators will be happy to confirm whether we genuinely need any information from you

02/09/2025

We are committed to providing high quality care in a safe and respectful environment for both patients and staff

We would like to remind all patients that West Derby Medical Centre has a zero-tolerance policy towards any form of abuse, this includes:

🤬 Verbal abuse, shouting and swearing

💢 Threatening or intimidating behaviour

👊 Physical aggression and violence

💻 Discrimination, harassment or abusive written/online communications

Such behaviour will not be tolerated under any circumstances and may result in removal from our patient list and police involvement

01/09/2025

September is Urology Awareness Month!

This year, The Urology Foundation is shining a spotlight on a common but often hidden challenge "Bladder Leakage: Time to Act"

Why it matters:

🚻1 in 5 people in the UK experience bladder problems

👩1 in 3 women live with bladder leakage and those numbers are expected to rise

If you’ve noticed changes in your urinary habits, are experiencing discomfort or have concerns about your urological health, please don’t ignore the signs. Book an appointment with one of our clinicians for advice and support

At West Derby Medical Centre, we want our patients to feel comfortable talking about their health. Urological problems can sometimes feel embarrassing to discuss but early advice and treatment can make a huge difference

👉 For more info, visit https://www.theurologyfoundation.org/impact-achievements/campaigns/urology-awareness-month/

Team West Derby 🩺

Urology Awareness Month is an annual campaign taking place in September to raise awareness of urology diseases. It is run by The Urology Foundation.

22/08/2025

We are closed next Monday for the Bank Holiday - please instead phone 111 for non-urgent issues or 999 for anything urgent/life-threatening

If you are in need of repeat medications until Tuesday, please phone 111 as they can send you an emergency supply

Have a fantastic weekend 💙

20/08/2025

📱Did you know that cervical screening invitations are now being sent through the NHS App?

From September 2025, cervical screening (smear test) results will also start being sent digitally through the NHS App

✅ If your result is negative, you’ll get a notification and message in the app
✉️ If you don’t read the message within 72 hours, you’ll still receive a letter in the post
📬 If your result is abnormal, you’ll continue to get a letter by post as usual

It’s a quicker, secure way to receive your health information 💙

🔗 Download the free NHS App here and turn on notifications so that you don't miss your results: https://www.nhs.uk/nhs-app/

18/08/2025

If you look after a family member, friend or neighbour who couldn’t manage without your help, you are a carer. Being a carer can be rewarding, but it can also feel overwhelming at times. You don’t have to do it alone

👉 Local support is available through Liverpool Carers Centre. They offer impartial advice, wellbeing activities such as cookery classes and yoga, signposting to other specialist services and a chance to connect with other carers in the area

👉 You may also be entitled to a Carers Assessment through the Liverpool City Council, who can provide extra support

💙 If youre a carer, please let us know at the surgery so that we can update your records and make sure you get the right help

📞 Liverpool Carers Centre: 0151 705 2307
🌐 More info: https://localsolutions.org.uk/liverpool-city-region-services/communities/carers-support/

Remember that looking after yourself is just as important as looking after the person you care for

Communities Carers Centre 0151 705 2307 An unpaid carer is ‘somebody who provides support or who looks after a family member, partner or friend and who needs help because of their age, physical or mental illness or disability’ (Care Act 2014). Liverpool Carers Centre Liverpool Carers Centre was ...

11/08/2025

☀️ It’s a warm one today! Whilst most of us enjoy sunshine, it is important to remember that the hot weather can also pose health risks, especially for young children, older adults, those on certain medications, and those with existing health conditions.

🌡️ Symptoms of heat exhaustion include;

Dizziness or headache
Nausea or vomiting
Rapid pulse
Heavy sweating and pale, clammy skin
Being very thirsty
High temperature

💧 Stay safe in the heat by drinking plenty of fluids (water is best), staying in the shade or cool indoor spaces, wearing loose, light clothing and avoiding strenuous activity in the hottest part of the day (11am–3pm)

⚠️ Call 999 immediately if you notice:

Confusion, disorientation or seizures
A temperature of 40°C or above
Loss of consciousness
Hot, flushed skin that isn’t sweating

08/08/2025

Did you know you can manage many aspects of your healthcare straight from your phone?
With the NHS App, you can:

💊 Order repeat prescriptions
🧪 View test results
📃 Check your medical record
💉 See your vaccination history
💬 Check on any referrals you have in progress

It’s quick and secure and there is no need to wait for surgery hours to put through a prescription request

✅ Free to download on Android & iPhone
🔐 Protected with NHS-level security

📲 Search "NHS App" in your app store or visit
www.nhs.uk/nhsapp to download

🩺Team West Derby

06/08/2025

🌍 It's World Breastfeeding Week (1–7 Aug)

There’s excellent local support in Liverpool for any questions you may have regarding things such as positioning and latch, pain/discomfort when feeding, or any support you need with mixed feeding or stopping when you are ready. These include:

💙 Liverpool BAMBIS (Babies & Mums Breastfeeding Information & Support) https://www.liverpoolbambis.co.uk/

📌 Liverpool Women’s Hospital Infant Feeding Support Team. Accessible via midwife referral or calling 0151 702 4411

📲 You can also contact the National Breastfeeding Helpline on 0300 100 0212 , they are open every day, 9.30am to 9.30pm

You’re doing an amazing job. However you feed your baby, you deserve support!

Welcome to Liverpool bambisWe are a team of peer supporters who offer breastfeeding support and information to pregnant women, breastfeeding mums and their families. Breastfeeding friendly quality mark locations Search bambis certified locations Search in this Area ×

04/08/2025

🏖️ Going abroad with regular medication for the Summer holidays?
Here are a few tips before you travel -

✔️ Request prescriptions in advance. If you need an extra supply as you are away for a few weeks, please let us know when requesting your medications
✔️ Keep meds in original packaging
✔️ Check if your medicine is allowed in the country you’re visiting (some restrict things like strong painkillers or sedatives)
✔️ Carry a GP letter if needed

📞 If you’re unsure or need help getting sorted, give us a ring on 0151 317 6310

31/07/2025

✈️ Off on holiday this month?

Some countries require travel vaccines, and it's best to get covered at least 6 weeks before you travel

🩺Some vaccinations, like typhoid, hepatitis A, polio and cholera, are covered by the NHS. Other vaccines you will need to get privately.

📆 Appointments get booked up fast, so don’t leave it too late!

👉 For more info on what you may need, visit https://www.nhs.uk/vaccinations/travel-vaccinations/travel-vaccination-advice/

If you're planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world.