23/12/2022
Care Coordinator role available: Are you an experienced professional in Home Care and looking for a rewarding but challenging role, in a supportive company? We are looking for someone to play a vital role in the running of our domiciliary care company in Bromley and South East London. It's hard work but enjoyable!
Main duties: As a Care Coordinator, you will be required to:
路 Allocate care visits and communicate all changes to rotas to both the customer and the care worker
路 Monitor booking and task alerts and update notes on PASS System, making sure appropriate notes are added to the system.
路 Undertake on-call cover as part of a rota
路 Work with the management team to allocate new customers visits
路 Set up new staff and arrange shadowing
路 Related admin and storage of care documents
路 Training, mentoring and supervising new staff
Must have strong organisational and communication skills. Have a warm and understanding personality. Be confident in your approach and enjoy talking to customers and Care Workers. Have experience in completing, reviewing and auditing Care Plans and assessments. Have a positive outlook and identify viable ways to improve things for service users and carers. Be able to see the big picture to promote the best service and best practice. Have a desire to implement our Mission statement and beliefs. Ability to address issues and situations in a calm and professional manner, following company policies, procedures and guidelines. Ability to have open and honest conversations to ensure that management and the team are working towards to the same outcomes.
Requirements for the Role:
路 Level 3 in Health & Social Care or equivalent
路 Observant and pays thorough attention to details
路 Customer service skills
路 Computer literate and able to learn new systems
路 Patience and the ability to remain calm in stressful situations
路 Able to work well with others
路 Able to use initiative to achieve a favourable outcome
路 Common Sense, understanding and perceptive
路 Excellent verbal and written communication skills
路 Full Driving Licence and access to a car
All applicants must live in close proximity to the area
