We are a trusted provider of British Sign Language (BSL) communication support across London and the South East (Kent).
We support Deaf people and train CSWs through:
👉 BSL Interpreting and support services
👉 Job Club for Deaf professionals
👉 CPD-accredited training and Deaf Awareness courses Whether you’re a college, business, or organisation, we offer cost-effective, reliable BSL interpreting services tailored to your needs. Looking for work as a Communication Support Worker or Interpreter? Deaf Umbrella offers a supportive team, caring community, and meaningful employment opportunities in the Deaf sector. With 25 years of specialist experience, we focus entirely on Deaf support services, so we don’t spread ourselves thin. From emergency cover to ongoing placements, we’re here to help. We also offer:
✔️ CPD-accredited online courses for CSWs
✔️ Job support for Deaf professionals
✔️ Deaf awareness training for UK workplaces and colleges
✔️ Free resources and toolkits to build inclusive spaces
If you're ready to improve communication, confidence, and access, we’ve got you covered.
24/11/2025
If you’re a CSW working in a college…
Ask your coordinator about our available offers for your team.
Not every college knows these options exist, and many have unused CPD budgets they’re expected to spend before the end of the financial year.
Now it’s the perfect moment to nudge your coordinator and say:
“There’s a CPD-accredited CSW course with a Black Friday discount — would the college be able to cover it?”
You’d be surprised how often the answer is yes.
We’re covering your VAT — pay just £195 for Becoming a Professional CSW!
24/11/2025
Ready to grow your skills as a Communication Support Worker? Our online courses are designed by CSW experts to boost your confidence, deepen your BSL knowledge and improve outcomes for Deaf students and colleagues. Learn at your pace, with practical tools you can use straight away; ideal for beginners and experienced CSWs alike. Want to build an inclusive workplace or classroom? Tap the link to get started and tell us which course you’d try first! https://deafumbrella.mykajabi.com/
21/11/2025
We're here to make communication simple and effective across London and the South East. Need BSL interpreters, Communication Support Workers, or Deaf awareness training for your organisation or classroom? We offer CPD-accredited courses, practical resources, and expert support shaped by lived experience. Ready to improve accessibility and support Deaf culture? Visit https://wix.to/vuWqBUy to learn more and book today! 👋🤝
20/11/2025
During a workplace visit today, Kevin, one of the brilliant Deaf professionals we support through Access to Work (AtW), gifted us a beautiful bunch of flowers to celebrate Deaf Umbrella’s 25th anniversary.
Such kindness. Such a powerful reminder of why accessible workplaces matter. Moments like this remind us why we do what we do!
Kevin is receiving full AtW support, including a Communication Support Worker (CSW), allowing him to communicate effectively, feel confident, and excel and shine in his role.
Read the full story of our partnership with Churchill Group and Kevin’s journey here: https://www.churchillservices.com/news/blogs/partnering-with-deaf-umbrella/
Here’s to 25 years of breaking barriers… and to the people who make it all worthwhile 💜
👉If you need support applying for ATW — or you’re an employer wanting to do things right — we’re here to help.
20/11/2025
Want a more accessible workplace or classroom? We can help. Deaf Umbrella offers Deaf-led Deaf awareness seminars that give practical steps for better communication, improved inclusion and compliance with the Equality Act. Learn how BSL, Communication Support Workers and simple adjustments make a real difference. Ready to start positive change? Visit https://wix.to/sYslQvR to book or find resources today! 🌟🤝
19/11/2025
👀
Spoiler: It’s not all about hearing aids and lipreading.
From how Deaf people really experience music to the clever ways they stay connected (without phone calls)... this blog has all the facts.
🧠 Want the full scoop? Click the link: https://www.deafumbrella.com/post/things-you-didnt-know-about-deafness
18/11/2025
We’re Deaf community-rooted and ready to help you make workplaces and classrooms truly accessible. From expert BSL interpreters and Communication Support Workers to Deaf awareness training, we offer practical, lived-experience-led support across London and the South East. Want to learn how to be more inclusive or need reliable interpreting? Visit us: https://wix.to/5WhzX40 👋✨
How can we help your organisation today?
17/11/2025
👀 Did you know that only 7% of communication is words? The rest is all in your body language and tone.
For Deaf people, non-verbal cues aren’t just extras. They’re essential.
We’ve refreshed our blog on the 7 key areas of non-verbal communication you need to watch, from eyes to arms to the infamous “manspread.”
People who use BSL as their first language can now communicate with our Stroke Support Helpline Team. They can answer any immediate questions people might have about stroke, what to expect on the road to recovery and connect them to the support they need. With just one click on their website (https://www.stroke.org.uk/), people will be instantly connected to a BSL interpreter who’ll relay the call.
Ever feel like you’re the only one struggling to find your footing in this exciting world of BSL? You’re definitely not alone! We’ve all been there, navigating the ups and downs of learning something new.
Just remember, every little step counts, and those 'aha!' moments are worth celebrating! 🎉
Our online course, Becoming a Professional CSW, is the perfect next step for you! It builds on our acclaimed course, 'How to be a CSW,' and will equip you with essential skills to serve as that vital link between Deaf and hearing individuals, especially in educational settings.
Ready to take your skills to the next level? Comment below "KNOW MORE", and we'll send you the link to the course straight to your DMs
17/11/2025
✨ 93% of communication is non-verbal.
And Deaf people are experts at picking up on it.
From your eyes to your legs, your body is always talking. The question is… do you know what it’s saying?
💬 We’ve refreshed our blog with 7 body language cues you should watch if you want to connect better with Deaf and hearing people.
Want to read it? Click the link: https://www.deafumbrella.com/post/master-non-verbal-communication-7-key-areas
93 percent of communication is non-verbal. Discover 7 body language cues that matter most when connecting with Deaf and hearing people.
Address
Unimix House, Platinum Suite, Abbey Road London NW107TR
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London & South East Region (Kent) provider of Sign Language Personnel.
If you are looking for reliable cost effective solutions for British Sign Language support staff in and around London and South East Area (Kent) then you have come to the right place.
If you are looking for work as a Communication Support Worker or Interpreter and you value a support network and caring employment community; we are your employers.
In the current economic climate cost cutting is a fact of life, many clients are looking to gain the maximum from their investment in such services - that is where we can help you.
Deaf Umbrella have been providers of specialist support for almost 20 years, we do not work in any other field supplying staff, that is why we are good at what we do.
Whether you need to cover sickness, short notice support, maternity cover or support whilst waiting to employ a new member of staff we can help.
🏆 Business of the Year 2019 winners
🏆 Online Business Award winners
by the Royal Borough of Greenwich Business Awards 2019.