London Speech Workshop

London Speech Workshop Bespoke communication training using The Serlin Method, where Authenticity + Connection = Engagement

25/11/2025

Conflict at work isn’t the problem. How we handle it is.

When tensions rise, it’s easy to react from frustration - but that rarely gets results. 

At London Speech Workshop, we teach a proven 3-step tool to handle conflict with clarity and respect:

🛠 Observe - Start with the facts
🛠 Share - Share your perspective without blame
🛠 Curious - Get curious and invite dialogue

The result? Less defensiveness. More trust. Better outcomes.

If you think you could benefit from more tools like this, there’s never been a better time to explore our 1:1 courses. 

We’re offering up to £1200 worth of free training sessions if you book before November 30th.

🔗 Link in bio to learn more

6 Communication Strategies Every Modern Leader Needs…Being a strong leader isn’t just about vision, it’s about how you c...
18/11/2025

6 Communication Strategies Every Modern Leader Needs…

Being a strong leader isn’t just about vision, it’s about how you communicate that vision.

Swipe for your cheat sheet to speak with clarity, confidence and connection:

1️⃣ Lead with Intention – Know exactly what you want your audience to think, feel and do.

2️⃣ Tell Stories That Stick – Stories connect emotionally and make messages unforgettable.

3️⃣ Share Difficult News with Empathy – Be honest and human. It builds trust.

4️⃣ Structure Complex Messages Simply – Break it down clearly and make it meaningful.

5️⃣ Use Voice & Body to Command the Room – Tone, pause, posture - they all speak volumes.

6️⃣ Be Human, Not Perfect – Authenticity always wins.

Want to practice these skills with a top LSW coach? Our Black Friday Sale is on now.

📅 Book before November 30th and get up to £1200 worth of free sessions.

See the link in bio for more details.

13/11/2025

Feedback is make-or-break during change.

Say it right, and you build trust. Say it wrong, and… well, things can unravel fast.

🧭 Enter: COAST - our Clear, Compassionate Feedback Framework.

Designed to help you say the hard stuff with heart.

Here’s how it works:
C - Connect: Start with praise & shared goals
O - Observe: Describe what’s not working, judgement-free
A - Ask: Invite their perspective
S - Share: Explain the impact
T - Take Steps: Co-create a path forward

It’s powerful. Respectful. And it works - especially when the pressure’s on.

🚀 Whether you’re giving feedback, navigating change, or leading a team - now’s the time to upgrade your communication.

This November only: Get up to £1200 in free coaching sessions when you book by 30th November.

11/11/2025

👀 The Eye Contact Mistake That’s Killing Your Conversations

Are you staring too intensely? Or darting your eyes like you’re chasing a fly?

Both habits can disconnect you from your listener - even if your words are great.

Here’s what actually lands:
👀 Eye Impact - intentional, grounded eye contact that shows presence, care, and connection.

It’s simple - and in this video we’re showing you how! 

If you’re looking for more communication tips, don’t forget that if you book a 1:1 course with us by the end of November, you’ll get up to £1200 worth of free sessions. 

Get in touch today to see how we can help you transform your communication. 

07/11/2025

Your tone is the emotional carrier of your message. 

It tells people how to feel about what you’re saying. And here’s the secret: there are 4 tones we can choose from...

1 - Upwards inflection: Your voice goes up at the end of your sentence. It’s useful when you’re asking a genuine question but you can lose the gravitas of what you are saying if you’re using it too often or when you’re not asking a question.

2 - Downward inflection: Your voice goes down at the end of your sentence. You can use this to add weight and authority to what you are saying.

3 - Friendly tone: Speaking with a light, warm, smile and bringing this into your voice is great for building connection instantly.

4 - Interested tone: Speaking with a curious, open tone and being engaged is a great way to capture people’s attention and keep people talking.

So the next time you’re in a meeting, big pitch, interview, or just day-to-day conversation, bring these tones into your conversation and watch how it lights up! 

05/11/2025

Your voice is your most powerful instrument - but are you using it like a pro or stuck on one note?

In this video, we’ll show you how to level up your voice with our 4 vocal tools!

🔧 Pitch - Raise for energy, lower for gravitas.
🔧 Pace - Speed up to excite, slow down to emphasise.
🔧 Pause - Let your words land through pausing.
🔧 Power - Speak from your breath, not your chest.

The next time you’re speaking, try these tools and watch your communication transform!

If you’re looking for more communication tips, there’s never been a better time to explore our courses.

Until the end of November, we’re giving you £1200 worth of free sessions when you book a 1:1 course with us.

Check out the link in bio to learn more. 

✨ Black Friday Starts Now ✨This November, unlock your full potential - for less.Whether you’re preparing for a big inter...
01/11/2025

✨ Black Friday Starts Now ✨

This November, unlock your full potential - for less.

Whether you’re preparing for a big interview, levelling up your executive presence, or ready to speak with more confidence and clarity - now is the time.

🌟 Our biggest offer of the year is here:
→ Buy 5 sessions, get 1 free
→ Buy 10 sessions, get 2 free
→ Buy 15 sessions, get 3 free

Check the link in bio to book today.

Offer ends 30th November. Don’t miss out - your most confident self is just a few sessions away.

16/10/2025

Are you a manager, or working in a company, and just feel like something isn’t quite right?

Communication’s happening in silos, the tension is high, and the vibe of the place just feels… off.

You’re not alone - and this October, we’re getting real about the challenges of communication and culture at work.

Join us for a LIVE Q&A, Ask Me Anything style webinar, with two powerhouse experts. 
✨ Emma Serlin – Founder of London Speech Workshop 
✨ Jo Geraghty – Culture change specialist & co-founder of

💬 Ask us anything - from speaking with confidence to building a high-performance team culture. Or just sit back and enjoy the conversation.

📆 30th October
⏰ 1 - 2pm
📍Live, Online - link provided when you sign up

Sign up using the link in bio and we can’t wait to see you all there!

14/10/2025

🎃 Public speaking doesn’t have to be scary.

Even with the best preparation, fear can creep in and throw you off track - making your voice smaller, your presence shaky, and your connection disappear.

At LSW, we use the Goody Bag Tool to help reconnect speakers with their why, their message, and their audience - even in high-pressure moments.

Here’s what’s inside:
Understanding fear
Connecting to your reason for speaking
Rebuilding audience connection

🎤 Whether you’re pitching, presenting or leading, these three steps can help you show up with confidence and clarity - even when nerves come knocking.

💬 Have a presentation coming up? Give this a try and let us know how it helps you!

🎙️ Free Webinar: Ask Our Experts - Culture & CommunicationGot a burning question about workplace culture or communicatio...
09/10/2025

🎙️ Free Webinar: Ask Our Experts - Culture & Communication

Got a burning question about workplace culture or communication? This is your chance to ask the experts anything!

Join our AMA-style live webinar with two leading specialists:
🗣️ Emma Serlin, Founder of London Speech Workshop, and
🗣️ Jo Geraghty, Co-Founder of Culture Consultancy

They’ll help answer your most pressing questions on your real-life challenges around anything from giving difficult feedback, to creating psychological safety, to creating a productive and harmonious workplace culture, even during tough times. 

Join us on:
📅 Thursday 30th October
🕐 1:00 - 2:00pm

Don’t forget to pre-submit your questions now for a chance to have it answered live - and even better, the person with the best question will win a free 1:1 coaching session with one of our experts!

Register and submit your questions using the link in bio.

6 communication secrets that most leaders aren’t taught - but everyone notices...1. Presence with IntentionYour state ma...
11/09/2025

6 communication secrets that most leaders aren’t taught - but everyone notices...

1. Presence with Intention
Your state matters. Leaders who cultivate grounded, open presence create psychological safety and inspire calm confidence.

2. Vocal Authority & Warmth
They use their voice like a finely tuned instrument - bringing depth for credibility, warmth for connection, and clarity for action.

3. Emotional Honesty Without Overwhelm
They share what matters with grace - expressing truth without blame or emotional spill.

4. Connection Before Content
Whether in a team meeting or 1:1, they build rapport first, knowing that real influence starts with human connection.

5. Speaking with Structure & Clarity
They don’t ramble. Instead they communicate with intention, impact, and ease.

6. Respectful & Effective Conflict Resolution
Even under pressure, they stay composed, allowing them to lead through conflict, not around it.

If you’re curious to learn more about what makes an authentic leader, hit the link in bio to join our free webinar next week.

💻 Authenticity In Leadership - How To Lead With Impact & Integrity
📅 Tuesday 16th September | 1 - 2pm BST

Our founder Emma will be joined by David Liddle from and Stacey Gordon from to explore the secrets behind pioneering authentic leadership.

See you there!

What do the most trusted, respected, and impactful leaders have in common?They lead with authenticity.Join Emma Serlin, ...
08/09/2025

What do the most trusted, respected, and impactful leaders have in common?

They lead with authenticity.

Join Emma Serlin, founder of London Speech Workshop, alongside thought leaders David Liddle and Stacey Gordon , for a powerful free webinar on Authenticity in Leadership - How to Lead with Impact and Integrity.

📅 Tuesday 16th September | ⏰ 1:00 - 2:00pm BST

Expect real-world tools, powerful insights, and a live Q&A to help you lead with more purpose, presence, and trust.

🎟️ Spaces are limited. Register now using the link in bio.

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