OUR VISION:
A healthy and well-cared for population, by a healthy and fulfilled workforce. OUR PURPOSE:
We are an ambitious, passionate and driven organisation which champions equality and the values of the NHS. We look after the community and each other, providing the highest quality comprehensive healthcare. DISCLAIMERS:
Please be aware that, for reasons or privacy and fairness, we cannot respond to clinical requests on Facebook. If you would like to speak to a clinician or a receptionist, please contact the practice via the usual channels (telephone, Ask JSP or eConsult). Complaints: At Jubilee Street Practice, we endeavour to provide an excellent service to all of our registered patients. If you are unhappy with our service, please contact the practice via email at THCCG.jubileestreetpractice@nhs.net and address it to the Complaints Manager. We will respond to all written complaints within 2 working days.
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We believe it is important for all partners, staff and patients to understand and appreciate the values which underpin our work, as they form the basis of our identity as a practice:
Commitment to General Practice as free at the point of need. Providing a high quality of service with access for patients on an equal basis regardless of race, gender or economic circumstance. Commitment to continuity of care and a high value placed on ‘relationship based’ medicine. We practice with a personal list system, but include flexibility to allow for patient preference. Commitment to the local community. The practice can trace its history to 1906 when one of the founding GP’s came to work in the East End. The current doctors are drawn from different generations, representing a broad spectrum of experience and knowledge . Many partners have been active in the development of general practice, with roles in politics, teaching and research over the years. Current involvement includes membership of the LMC and PCT subcommittees as well as in teaching, training and research. Commitment to providing excellent clinical care in an area of economic and social challenge. We place a high priority on continuing professional development, and practice based education, for which we provide protected time. Commitment to undergraduate and postgraduate teaching. This keeps us in touch with the new generation of doctors and helps maintain our own skills and knowledge. We find it rewarding to inspire doctors in training with a vision of what being a “good” doctor is all about and encourage enthusiasm for good inner city general practice. We have trained GP’s since 1980, many of whom have stayed to work in East London. Commitment to research. The practice has built up a strong research base, through links with QMUL, and a portfolio of studies in which we are involved. This keeps us interested in asking questions and challenging our practice. Not all partners will be directly involved in teaching or research, but we need a collective commitment to the practice’s emphasis on these activities as a way
of achieving our goals and maintaining our ethos as a practice. Commitment to each other. Having doctors at varied stages of their careers, we recognize the differing needs at different phases of professional lives. We work hard to support each other and to be accommodating as far as possible, without compromising the needs of the practice. Commitment to our staff; both employed and attached. We have an excellent, highly committed staff team, and it is a high priority to promote staff development and recognize their expertise. We have a high staff complement for our list size, which reflects our commitment to quality care. This is a stimulating, and rewarding practice to work in and be registered at, largely due to relationships with patients, fellow partners and staff, as well as the satisfaction of achieving high quality care in a challenging setting. We are proud to make a contribution to the area through teaching, training, research and the acquired wisdom of long experience of general practice in East London.
