Elder

Elder We help connect you to the right carer for your live-in care needs. Find out more about our live-in care services by calling us on 0333 150 2350.

We’re open 9am-6pm on weekdays and 9am-5pm on weekends

If you’re trying to contact us out of hours, please drop us an email to hello@elder.org

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When a loved one needs extra support, navigating care options can feel overwhelming, especially during an already diffic...
04/01/2026

When a loved one needs extra support, navigating care options can feel overwhelming, especially during an already difficult time.

As Martin shared, having someone there who is “exceptional in a very difficult time” can make all the difference.

We know how hard it can be to make sense of care options while carrying the emotional weight of supporting someone you love. That’s why people like Wura are there, to listen, help work through questions, and offer guidance one step at a time, throughout the whole journey.

There’s never a moment you have to feel alone or uncertain.

Elder weekly roundup - 2025 moments:1. Our team got behind the camera to proudly showcase who we are as a company, and t...
02/01/2026

Elder weekly roundup - 2025 moments:

1. Our team got behind the camera to proudly showcase who we are as a company, and the people and values that make Elder what it is.

2. We struck gold at the Leaders in Care Awards, winning Innovation in Home Care Tech, a huge moment for the whole team.

3. We had the privilege of meeting Mr Beard, who shared the beautiful story of his wife Jean and the eight consecutive years of meaningful care she received from the same wonderful carer, Yemi.

4. We celebrated 10 years of Elder and marked the milestone by moving into our new office, ready for the next chapter of Elder.

5. We were honoured to name a very special meeting room in memory of our much-loved colleague and friend, Andy Britcliffe.

Here’s to 2026, another year of Elder, and another year of making a positive difference for families and loved ones✨

01/01/2026

Mark shares what full-time care meant for his family during a really challenging time.

For a long while, the worry was always there. What if they fell again, what would happen next, how would they manage?

Putting live-in care in place lifted a huge weight. Knowing someone was there all the time, and seeing the bond his parents built with their carer, brought a real sense of relief.

As Mark explains, it meant he and his brother could finally start going about their own lives again, while still being there for their parents and supporting them in the way they deserved.

We know how daunting and exhausting it can feel when you’re not sure where to turn. For Mark’s family, live-in care provided reassurance during a time when everything felt uncertain.

If you’re exploring whether live-in care might be an option for your own family, we’ve shared some gentle guidance on what it involves, there to read whenever the time feels right. You can access it here: https://www.elder.org/live-in-care/

Dementia is often spoken about as if it’s one condition, but it’s actually a term used to describe a group of conditions...
31/12/2025

Dementia is often spoken about as if it’s one condition, but it’s actually a term used to describe a group of conditions, each affecting people in different ways.

Understanding what dementia really means can help families recognise symptoms earlier, ask the right questions, and feel more informed about what support might help.

From Alzheimer’s disease to vascular and Lewy body dementia, each type can present differently , which is why knowing the signs matters.

Learn more about the different types of dementia and the symptoms to look out for here: https://www.elder.org/articles/dementia-care/types-of-dementia/

As the New Year approaches, the pressure to have everything figured out can creep in too.This is a New Year reminder for...
30/12/2025

As the New Year approaches, the pressure to have everything figured out can creep in too.

This is a New Year reminder for anyone supporting a loved one — particularly if dementia is part of your story:

You don’t need to have everything figured out.
You’re allowed to take things one step at a time.
And support is there when you’re ready.

Navigating a dementia diagnosis or caring for someone can feel overwhelming, and it’s completely normal to feel unsure about what comes next.

If you’re looking for gentle guidance on how to cope and where to begin, we’ve put together some practical support in our latest article: 🔗 https://www.elder.org/articles/dementia-care/dealing-with-a-diagnosis/

Adjusting back to normality after ChristmasThe festive period can bring togetherness, change and heightened emotion. Whe...
28/12/2025

Adjusting back to normality after Christmas

The festive period can bring togetherness, change and heightened emotion. When it ends, returning to everyday routines can feel harder than expected, especially if you’re caring for a loved one or adjusting to a quieter home.

It’s okay if things feel a little unsettled.

Getting back to “normal” doesn’t have to happen all at once. Small, familiar routines, gentle structure and moments of connection can help restore balance, whether that’s regular mealtimes, a short walk, or a simple check-in with someone you trust.

If you’re finding the post-Christmas comedown difficult, you’re not alone. Take things at your own pace and be kind to yourself.

For support on rebuilding everyday routines and staying connected after the holidays, you may find this guide helpful: https://www.elder.org/articles/living-well/planning-holidays-in-later-life/

Elder weekly roundup — moments of togetherness!As part of our 12 Days of Preventing Loneliness campaign, members of the ...
26/12/2025

Elder weekly roundup — moments of togetherness!

As part of our 12 Days of Preventing Loneliness campaign, members of the Elder team shared small but special moments of connection with the people who matter most to them.

From time spent with family and friends to simple everyday moments of togetherness, these connections remind us that preventing loneliness doesn’t always mean grand gestures, it’s often about showing up, staying connected, and sharing time.

Togetherness looks different for everyone, but its value is universal and showing up in any way that you can makes all of the difference.

Day 12: Merry Christmas from all of us at Elder 🎄Today, we’re thinking of the families, carers and older people we suppo...
25/12/2025

Day 12: Merry Christmas from all of us at Elder 🎄

Today, we’re thinking of the families, carers and older people we support, and the moments of connection that matter most, especially at this time of year.

Whether today is full of togetherness or a little quieter than usual, we’re sending warmth, kindness and care your way.

Thank you to everyone who continues to make compassion and connection possible, not just at Christmas, but every day.

From the whole Elder team!

Jean and her husband, Adriaan, shared a life built on love, routine, and family. Together, they created a home full of w...
24/12/2025

Jean and her husband, Adriaan, shared a life built on love, routine, and family. Together, they created a home full of warmth, celebrating traditions, sharing meals, and supporting their children and grandchildren in their own ways. Even in later years, sitting side by side and marking moments like Christmas together mattered deeply to them.

Jean, now 89, has always been devoted to her family. Caring for others, creating a sense of home, and finding joy in the everyday were central to who she is. Independence and connection shaped her life, and those values continue to guide the care around her today.

As Jean’s needs have changed, having consistent, full-time care in place has brought reassurance to her family. Her carer, Annah, has built a strong bond with Jean, one rooted in trust, understanding, and genuine care. Seeing Jean relaxed, comfortable, and safe means everything to those who love her.

Christmas looks different now, but togetherness remains at its heart. Spending time, sharing a meal, and simply being present continues to bring comfort, a reminder that the most meaningful gift we can give is our time.

You can read more family stories here: https://www.elder.org/elder-care-reviews

Christmas can feel especially heavy when life has changed for in ways you didn’t choose. A dementia diagnosis can bring ...
23/12/2025

Christmas can feel especially heavy when life has changed for in ways you didn’t choose. A dementia diagnosis can bring grief for what’s been lost, for what’s changing, and for the future you imagined together.

Emotions may come and go, sadness, frustration, guilt, even moments of relief. There’s no right way to feel, and grief doesn’t disappear just because it’s the festive season.

This year, traditions might look different. Some may feel comforting, others too painful, and that’s okay. Adapting rituals, focusing on smaller moments of connection, or stepping back entirely can be acts of care, not failure.

Be kind to yourself. Rest when you need to. Accept support when it’s offered. And if someone close to you is navigating a diagnosis, gentle check-ins and small gestures can make a real difference.

If you’re coming to terms with a dementia diagnosis and need guidance or reassurance, you can read more here: https://www.elder.org/articles/dementia-care/dealing-with-a-diagnosis/

Day 9: Caring for a loved one with dementia can be deeply rewarding.But it can also come with challenges that aren’t alw...
22/12/2025

Day 9: Caring for a loved one with dementia can be deeply rewarding.

But it can also come with challenges that aren’t always visible. Beneath the patience and resilience others see, there may be exhaustion, sadness or loneliness that often goes unnoticed.

If you’re caring for someone and recognising some of the things people don’t see, please know you’re not alone.

That’s why we’ve created a Dementia and Alzheimer’s Resource Group — a supportive space to connect with others, share thoughts and feelings, ask questions, and access helpful information and resources. Because feeling togetherness matters most during the moments it’s needed most.

Join the group here: https://www.facebook.com/groups/1393503721759624/

Learn more about the signs of carer burnout: https://www.elder.org/articles/social-care/spotting-the-signs-of-burnout/

21/12/2025

Day 8: The power of companionship and meaningful connection

Before Annah began caring for Jean, Jean spent much of her time in her room. Through patience, kindness, and genuine effort, Annah helped Jean feel safe enough to open up, building trust, comfort, and connection.

Now, Jean and Annah share their own routines and ways of communicating. They enjoy sitting together to watch familiar programmes like Come Dine With Me, doing gentle chair-based exercises, and simply spending time in each other’s company.

Last Christmas marked a special moment for them. Annah was caring for both Jean and her husband Adriaan, and they were able to celebrate the season together, sharing a meal, and finding joy in simply being together. While things have since changed, those moments of togetherness remain deeply meaningful.

It’s a reminder of what companionship can make possible. When someone feels supported and understood, even small moments can bring comfort and connection.

To read more family stories, head to: https://www.elder.org/elder-care-reviews/

Address

1st Floor, Finsgate House, 5 Cranwood Street
London
EC1V9EE

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+443333635147

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Our Story

Elder is a leading live-in home care provider in the UK that helps match hundreds of individuals with trusted professional carers seven days a week. From morning and bedtime help to medication reminders and companionship, your needs come first. Here's how Elder works: 1. Share your needs - Talk to one of our Care Specialists or fill out our online form and we’ll get back to you. 2. Find your match - We have a fantastic team of experienced carers who are ready to provide the care you need. 3. Stay in touch - We support you every step of the way to make sure you’re happy with your care experience. Get started today at www.elder.org/find-a-carer