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Monday 9am - 6pm Tuesday 9am - 6pm Wednesday 9am - 6pm Thursday 9am - 6pm Friday 9am - 6pm Saturday 9am - 5pm Sunday 9am - 5pm

Elder

We help connect you to the right carer for your live-in care needs. Find out more about our live-in care services by calling us on 0333 150 2350.

We’re open 9am-6pm on weekdays and 9am-5pm on weekends

If you’re trying to contact us out of hours, please drop us an email to hello@elder.org

Please also see our Privacy Policy: http://bit.ly/2IrTxuY

14/04/2026

Care wasn’t always the plan.

For Allexandra, it started with something deeply personal.

After her mum experienced a medical emergency at home, she realised she didn’t know how to help. That moment led her into care.

“I didn’t realise how meaningful it would be… it completely won me over.”

Today, that decision means moments like this.

Not just support, but trust.
Not just routine, but connection.

Stories like this are at the heart of care.

But they also highlight something important.

Young carers like Allexandra remain a small part of the workforce, with only around 7% of care workers in England under 25.

Supporting the next generation of carers, while recognising those already doing this vital work, is essential for the future of care.

You can read more here: https://www.elder.org/news/why-young-carers-are-vital-to-the-uk-care-workforce/

12/04/2026

Starting a care journey: advice from people who speak to families every day

If you're just starting to explore care for a loved one, it can feel like a lot to take in.

We asked our team to share one piece of advice for families at the beginning of their care journey.

One thing that often comes up is the importance of involving the person receiving care in the decision, where possible.

We’ve also put together a guide that explains the different types of care available and how to find the right fit: https://www.elder.org/live-in-care/live-in-care-vs-other-types-of-care/

Involving someone in decisions about their care can help:

- Maintain a sense of independence and control
- Reduce anxiety or uncertainty about what’s happening
- Ensure their preferences and routines are respected
- Make the transition into care feel more comfortable
- Every situation is different, and it’s not always easy.

Starting with open conversations can make a meaningful difference.

10/04/2026

This week, we’re celebrating Kish and five years at Elder 🎉

Over that time, Kish has played a key role in helping us better understand the people we support, taking the time to listen to carers and families, and turning those insights into meaningful improvements across the experience.

From leading conversations with customers to working closely with teams across the business, Kish has helped ensure that what we build is shaped by real needs and real experiences.

More recently, he’s also been exploring new ways to use technology to support that work, finding small but impactful ways to improve how we deliver for families and carers.

It’s this combination of curiosity, collaboration, and care that makes such a difference.

Thank you, Kish, for everything you’ve contributed over the past five years!

08/04/2026

A dementia diagnosis: what happens next?

If you or someone close to you has recently been diagnosed, it can feel like everything is happening at once. Appointments, information, next steps… it’s a lot to take in.

We’ve put together a guide to help you understand what to expect after a diagnosis, and how to begin navigating the support available. You can read more here: https://www.elder.org/articles/dementia-care/dealing-with-a-diagnosis/

For many families, that first moment can feel overwhelming. You may be given a lot of information all at once, some of it helpful now, some of it more relevant later.

There’s no one-size-fits-all path. Every person and every family will experience dementia differently, and the support you need should reflect your individual situation.

Taking things step by step can make it feel more manageable. Give yourself time to process what the diagnosis means, and seek support in a way that feels right for you.

You don’t have to have all the answers straight away. And you don’t have to go through it alone.

07/04/2026

Familiar surroundings and dementia: why it matters

For someone living with dementia, where they are can have a big impact on how they feel day to day. Unfamiliar environments can sometimes lead to confusion, anxiety, or distress.

If you're exploring dementia care and what might feel right for your loved one, we've put together a guide to help you understand your options. You can read more here: https://www.elder.org/dementia-care/

Familiar surroundings can provide a sense of comfort, stability, and reassurance, especially as memory and understanding change over time.

Being in a known environment may help:

Reduce confusion and disorientation
Support daily routines
Maintain a sense of independence
Ease anxiety and distress
Encourage better sleep and wellbeing

While every situation is different, staying in a familiar place can help someone feel more like themselves for longer.

Understanding what feels familiar and reassuring can make a meaningful difference when planning care.

05/04/2026

Spending time with loved ones can sometimes be when you notice how things are really going day to day 💙

If you’re supporting an ageing parent or loved one, it’s often the small, everyday changes that are easiest to overlook.

We’ve put together a guide that explores some of the signs that may suggest extra support could be needed. You can read more here: https://www.elder.org/articles/elderly-care/feeling-trapped-caring-for-elderly-parent/

Often, these changes don’t happen all at once.

They can show up gradually, in ways that are easy to brush off at first.

Some things you might notice include:

- Changes in conversations, like repeating things or losing track mid-sentence
- Small daily tasks becoming harder than they used to be
- Forgetting things that normally wouldn’t be forgotten
- Seeming quieter, more withdrawn, or not quite themselves
- Struggling with routines they used to manage easily

Noticing one of these on its own doesn’t always mean something is wrong.

If you start to see a pattern, it might be a sign that some extra support could make a real difference.

There’s no one-size-fits-all approach, but understanding what to look out for can help you make the right decision for your family.

03/04/2026

Just a reminder that we’re here over the Bank Holiday weekend.

Our team is available if you need to talk things through, ask a question, or explore what support might look like for you or your family.

Whatever it is, we’re here.

The Elder team 💙

31/03/2026

Signs to look out for when visiting loved ones this Easter

If you’re visiting an ageing parent or loved one this Easter, it can sometimes be one of the few moments where you notice how things are really going day to day.

We’ve put together a guide that explores some of the signs that may suggest extra support could be needed. You can read more here:https://www.elder.org/articles/elderly-mobility/importance-of-maintaining-independence-for-the-elderly/

Often, these changes are small at first and easy to overlook.

But over time, they can start to point to something more.

Some things to look out for include:

- Changes around the home, like clutter, unopened post or food going off
- Wearing the same clothes or struggling with personal hygiene
- Unsteady walking or holding onto furniture
- Repeating questions or forgetting recent plans
- Withdrawal, low mood or loss of interest
- Safety concerns, like doors left unlocked or appliances left on

Noticing one of these on its own doesn’t always mean something is wrong.

If you start to see a pattern, it might be a sign that some extra support could make a real difference.

Easter can be a time for reconnecting, but it can also be a moment to gently check in and understand how someone is really doing.

29/03/2026

Early signs of dementia

If you’re supporting an ageing parent or loved one, it’s not always easy to recognise when small changes might be something more.

We’ve put together a guide that explores the early signs of dementia and what families should look out for. You can read more here: https://www.elder.org/articles/dementia-care/what-are-the-early-signs-of-dementia/

The early signs of dementia often develop gradually and can be easy to overlook at first.

Some common changes include:

- Memory problems
- Confusion about time or place
- Difficulty completing familiar tasks
- Changes in mood or behaviour
- Problems with judgement or decision-making

These symptoms can sometimes be mistaken for normal ageing, but when they become more frequent or start affecting daily life, it may be time to seek support.

Recognising the signs early can help families understand what’s happening and take the next steps with confidence.

No one should have to navigate dementia alone, and having the right information can make a meaningful difference.

27/03/2026

Elder Weekly Roundup 🎉

1. We celebrated Katie’s birthday this week. A small moment, but an important person. Taking the time to recognise the people behind Elder is something that matters to us. 
2. We’re also celebrating a special anniversary. Paul marks 3 years with Elder. Thank you for everything you’ve done for families over the past three years 💙 
3. And we had a very special visitor at Elder HQ this week… baby Jude, bringing a little extra joy to the team.

26/03/2026

Parkinson’s and non-motor symptoms: what families may notice

Parkinson’s is often associated with movement, but it can also affect many other areas of daily life. Some symptoms are less visible and may be harder to recognise at first.

If you're trying to understand Parkinson’s and how symptoms may change over time, we’ve put together a guide that explains what to expect and what families may notice. You can read it here: https://www.elder.org/articles/parkinsons-care/understanding-parkinsons-symptoms-and-causes/

Parkinson’s is a progressive condition, meaning symptoms can develop and change over time.

Alongside movement-related symptoms, families may notice:

- Changes in mood, including anxiety or depression
- Sleep difficulties or increased fatigue
- Digestive issues, such as constipation
- Speech or swallowing difficulties
- Changes in thinking or memory

Understanding these symptoms can help families feel more prepared and recognise when additional support may be needed.

25/03/2026

Dementia or delirium: knowing the signs of an emergency

When someone is living with dementia, a sudden change in behaviour can be difficult to interpret. It’s not always clear whether symptoms are part of the conditionm, or something more serious.

If you're trying to understand the difference between dementia and delirium, we’ve put together a guide that explains the key signs and what families should look out for. You can read it here: https://www.elder.org/articles/dementia-care/delirium-vs-dementia-what-is-the-difference/

Delirium is a medical emergency and can develop suddenly, often over hours or days. Fast recognition and action are essential.

Families and carers should look out for signs such as:

- Sudden confusion or disorientation
- Hallucinations or unusual paranoia
- Unusual drowsiness or difficulty waking
- Sudden changes in mood or agitation
- Signs of infection (such as fever or pain when urinating)
- Falls or head injury alongside confusion

Understanding these signs can help families act quickly and ensure the right care is given at the right time.

Address

1st Floor, Finsgate House, 5 Cranwood Street
London
EC1V9EE

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Telephone

+443333635147

Website

http://elder.org/

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Our Story

Elder is a leading live-in home care provider in the UK that helps match hundreds of individuals with trusted professional carers seven days a week. From morning and bedtime help to medication reminders and companionship, your needs come first. Here's how Elder works: 1. Share your needs - Talk to one of our Care Specialists or fill out our online form and we’ll get back to you. 2. Find your match - We have a fantastic team of experienced carers who are ready to provide the care you need. 3. Stay in touch - We support you every step of the way to make sure you’re happy with your care experience. Get started today at www.elder.org/find-a-carer