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Elder

We help connect you to the right carer for your live-in care needs. Find out more about our live-in care services by calling us on 0333 150 2350.

We’re open 9am-6pm on weekdays and 9am-5pm on weekends

If you’re trying to contact us out of hours, please drop us an email to hello@elder.org

Please also see our Privacy Policy: http://bit.ly/2IrTxuY

01/05/2026

This week, we’re recognising Wura for the incredible support she provides to the families she works with every day.

As a Family Support Specialist, Wura is a constant source of reassurance and guidance, helping families navigate their loved one’s care journey with confidence. The feedback she receives speaks volumes, with many families sharing how supported they feel throughout the entire process.

Wura’s care, consistency and dedication make a real difference, ensuring each journey feels smooth, supported and stress-free.

Thank you, Wura, for everything you do. Your impact does not go unnoticed.

28/04/2026

Mixed dementia: how symptoms can overlap

Mixed dementia can be harder to recognise, as it involves more than one type of dementia at the same time, often Alzheimer’s disease and vascular dementia.

If you're trying to understand what mixed dementia might look like day to day, we’ve put together a guide that explains symptoms, causes, and what families may notice. You can read more here: https://www.elder.org/articles/dementia-care/mixed-dementia/

Because different types of dementia affect the brain in different ways, symptoms don’t always follow one clear pattern. Instead, they can appear as a combination of changes in memory, thinking, mood, and physical ability.

Families may notice:

Changes in memory alongside slower thinking
Confusion combined with difficulty concentrating
Mood and behaviour changes
Problems with planning or decision-making
A mix of cognitive and physical symptoms

This overlap can make mixed dementia feel less predictable, and symptoms may change over time.

Understanding how symptoms can overlap can help families make sense of what they’re seeing and feel more prepared for the journey ahead.

26/04/2026

Lewy body dementia vs Alzheimer’s: what families may notice

Lewy body dementia and Alzheimer’s can look similar at first. However, the way symptoms present and develop over time can be quite different.

If you're trying to understand Lewy body dementia and how it differs from other types, we've put together a guide that explains the symptoms, causes, and what families may notice. You can read it here: https://www.elder.org/articles/dementia-care/dementia-with-lewy-bodies/

Lewy body dementia is often less predictable, with symptoms that can change from day to day or even throughout the same day.

Alongside changes in thinking and memory, families may notice symptoms such as:

- Fluctuating attention and alertness
- Visual hallucinations
- Movement changes, including stiffness or slower walking
- Sleep disturbances or acting out dreams
- Memory not always being the first sign

Understanding these differences can help families feel more prepared and recognise what might be happening over time.

24/04/2026

This week, we’re recognising Ryan for the support, care and reassurance he brings to families during some of the most important and often challenging moments in their lives.

As a Senior Care Advisor, Ryan takes the time to truly understand each family’s needs, guiding them through their options with clarity, empathy and professionalism. From those first conversations through to setting up care, he helps make what can feel overwhelming feel that bit more manageable.

Ryan works closely with internal teams to ensure every care journey is personalised, smooth and reassuring, always keeping the family at the heart of everything he does.

21/04/2026

Care at home - what it allows

If you’re supporting an ageing parent or loved one, one of the biggest decisions is how and where they receive care, particularly when you’re balancing their safety with wanting the best quality of life for them.

We’ve put together a guide that explores how care at home works, and what it can allow for families. You can read more here: https://www.elder.org/live-in-care/

Care at home isn’t just about support. It’s about what that support makes possible.

It can allow your loved one to:

- Stay in a place that feels familiar
- Keep their daily routines
- Receive one-to-one personalised support
- Stay connected to family and loved ones
- Maintain independence and control
- Feel more comfortable and at ease

For many families, these things can make a meaningful difference, not just to care, but to quality of life.

There’s no one-size-fits-all approach, but understanding your options can help you make the right decision for your family.

19/04/2026

How Alzheimer’s can affect daily life

If you’re supporting a loved one with Alzheimer’s, the changes often don’t happen all at once.

They tend to show up in small, everyday moments.

We’ve put together a guide that explores the early stages of Alzheimer’s and what families might notice. You can read more here: https://www.elder.org/articles/alzheimers-care/early-stage-alzheimers/

At first, it might look like:

- Forgetting recent conversations or repeating questions
- Struggling with everyday tasks or routines
- Finding it harder to follow conversations or find the right words
- Feeling more overwhelmed by decisions
- Changes in mood, personality, or confidence
- Confusion about time or place

These changes can be subtle at the start, and easy to explain away.

Over time, they can begin to affect daily life more noticeably.

Understanding what’s happening can make it easier to respond with the right support, at the right time.

17/04/2026

This week, we’re recognising Demi for the incredible support and care he brings to everything he does and everyone he helps.

Demi consistently goes above and beyond, through the way he communicates, the time he gives, and the genuine care he shows to families and carers every day. As one piece of feedback put it, his support is “truly above and beyond expectations,” and it’s clear he makes a real difference to those around him.

Thank you, Demi, for the care and dedication you bring every day!

14/04/2026

Care wasn’t always the plan.

For Allexandra, it started with something deeply personal.

After her mum experienced a medical emergency at home, she realised she didn’t know how to help. That moment led her into care.

“I didn’t realise how meaningful it would be… it completely won me over.”

Today, that decision means moments like this.

Not just support, but trust.
Not just routine, but connection.

Stories like this are at the heart of care.

But they also highlight something important.

Young carers like Allexandra remain a small part of the workforce, with only around 7% of care workers in England under 25.

Supporting the next generation of carers, while recognising those already doing this vital work, is essential for the future of care.

You can read more here: https://www.elder.org/news/why-young-carers-are-vital-to-the-uk-care-workforce/

12/04/2026

Starting a care journey: advice from people who speak to families every day

If you're just starting to explore care for a loved one, it can feel like a lot to take in.

We asked our team to share one piece of advice for families at the beginning of their care journey.

One thing that often comes up is the importance of involving the person receiving care in the decision, where possible.

We’ve also put together a guide that explains the different types of care available and how to find the right fit: https://www.elder.org/live-in-care/live-in-care-vs-other-types-of-care/

Involving someone in decisions about their care can help:

- Maintain a sense of independence and control
- Reduce anxiety or uncertainty about what’s happening
- Ensure their preferences and routines are respected
- Make the transition into care feel more comfortable
- Every situation is different, and it’s not always easy.

Starting with open conversations can make a meaningful difference.

10/04/2026

This week, we’re celebrating Kish and five years at Elder 🎉

Over that time, Kish has played a key role in helping us better understand the people we support, taking the time to listen to carers and families, and turning those insights into meaningful improvements across the experience.

From leading conversations with customers to working closely with teams across the business, Kish has helped ensure that what we build is shaped by real needs and real experiences.

More recently, he’s also been exploring new ways to use technology to support that work, finding small but impactful ways to improve how we deliver for families and carers.

It’s this combination of curiosity, collaboration, and care that makes such a difference.

Thank you, Kish, for everything you’ve contributed over the past five years!

08/04/2026

A dementia diagnosis: what happens next?

If you or someone close to you has recently been diagnosed, it can feel like everything is happening at once. Appointments, information, next steps… it’s a lot to take in.

We’ve put together a guide to help you understand what to expect after a diagnosis, and how to begin navigating the support available. You can read more here: https://www.elder.org/articles/dementia-care/dealing-with-a-diagnosis/

For many families, that first moment can feel overwhelming. You may be given a lot of information all at once, some of it helpful now, some of it more relevant later.

There’s no one-size-fits-all path. Every person and every family will experience dementia differently, and the support you need should reflect your individual situation.

Taking things step by step can make it feel more manageable. Give yourself time to process what the diagnosis means, and seek support in a way that feels right for you.

You don’t have to have all the answers straight away. And you don’t have to go through it alone.

Address

1st Floor, Finsgate House, 5 Cranwood Street
London
EC1V9EE

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Telephone

+443333635147

Website

http://elder.org/

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