Phoenix Futures

Phoenix Futures Phoenix Futures is a charity and housing association providing services for people affected by substance use We expanded and opened more houses in the 1980s.

The UK's first 'Phoenix House' opened its doors in London in 1969, offering Therapeutic Community (TC) based residential rehabilitation. Throughout the 1970s the Phoenix House TC programme adapted and modernised, becoming less rigid and adding Cognitive Behavioural Therapy (CBT) based group work to the programme. In the early 1990s, a large increase in funding for the substance use field focussed on HIV prevention. Many of the resulting services were harm reduction based. The first shift in approach came with the opening of the Fountain Project in 1994, an HIV/AIDS palliative care unit in South London. This service took clients on methadone prescriptions for the duration of their stay. From this point on the organisation began to embrace services for people who were trying to abstain, but were not quite at the point of actually achieving it. As these abstinence-oriented services expanded we won prison contracts where the goal of treatment was abstinence but the clients themselves were more ambivalent. As we developed more Tier 3 structured day services, commissioners increasingly asked us to add open access or Tier 2 elements to our provision. Initially, we embraced Tier 2 work that provided open access/entry points to the treatment system. With good services and strong local leadership we expanded into harm reduction. This has become the third stage of the organisation's evolution, so that we now deliver abstinence based, abstinence oriented and harm reduction services. We have always believed that people who use our services are individuals and that the recovery process for each person is different. We will use whatever interventions and models of service delivery help them along their personal path of recovery. As one of the most diverse substance use organisations in the UK we take pride in our ability to support changed lives from the street through to resettlement.

🍯 Shana Tova! 🍏 Wishing everyone a sweet and peaceful New Year as we celebrate Rosh Hashanah. May this year bring you he...
22/09/2025

🍯 Shana Tova! 🍏 Wishing everyone a sweet and peaceful New Year as we celebrate Rosh Hashanah. May this year bring you health, happiness, and moments of growth and reflection. ✨

Let’s embrace new beginnings, renew our intentions, and spread kindness and joy in the year ahead. 🕊️🍎

A free webinar on women in residential treatment based on the Time Held Gently reportThis webinar will explore:✔️ Why 12...
12/09/2025

A free webinar on women in residential treatment based on the Time Held Gently report

This webinar will explore:
✔️ Why 12-week funding isn’t long enough – and how short stays risk ‘setting women up to fail’
✔️ The realities of juggling treatment, motherhood, and caring responsibilities
✔️ Why trauma-informed, women-only spaces are essential for healing
✔️ Gaps in data on mothers without parental responsibility
✔️ Why systemic reform is urgently needed

Chaired by Dr Emily Finch with Hannah Shead presenting the findings, joined by academic insight and lived experience voices.

Don’t miss this important conversation – register here: https://zurl.co/VFpNz

A free webinar examining how women’s needs can be better met through specialist residential provision The Time Held Gently report looked at the experiences of women in treatment, women who had completed, as well as staff and professionals from across the sector. It highlights the barriers women fa...

We are at the   women’s criminal justice conference today, here to talk about the mental, emotional and physical journey...
12/09/2025

We are at the women’s criminal justice conference today, here to talk about the mental, emotional and physical journeys of women in the criminal justice system.

Come and say hi! https://zurl.co/gNRJs

Important to remember 💜
10/09/2025

Important to remember 💜

Today is World Su***de Prevention Day and we’re using it to let anyone who’s struggling know: the world is better with you in it.

Our vision is that no one feels like su***de is their only option. But when you’re struggling, you often can’t see a way forward.

But we know there’s always a reason to stay. And everyone can play their part in preventing su***de.

📲 So share this post. Shout about it. Reach out to someone you haven’t spoken to in a while.

⚙️ And head to the link in our bio to discover all the tools we have to help you reach out to someone you’re worried about.

***dePreventionDay

✨ Two brand-new Little Book Stops have landed in Glasgow – and one of them is right here at Phoenix Futures!We’re proud ...
10/09/2025

✨ Two brand-new Little Book Stops have landed in Glasgow – and one of them is right here at Phoenix Futures!

We’re proud to be part of Penguin Books’ 90th birthday celebrations, working with Little Free Library to bring the joy of reading to our community. The idea is simple: give a book, take a book. 📚 Thank you, Penguin Books!

Penguin Books launches two Little Book Stops in Glasgow as part of its 90th birthday, promoting community book sharing with free libraries and…

03/09/2025

Our Glasgow Residential Service was featured on BBC Scotland News, highlighting the urgent need for funding and access to residential rehab following the latest drug death figures.

David Brockett, Head of Operations for Scotland said, "Getting into residential rehab is still a real challenge because of the demand," he said. "A lot of services closed prior to this funding. What we need is more services, we need more residential rehabs"

Watch the broadcast below, or read the article here: https://www.bbc.co.uk/news/articles/cgqnx74ld07o

Introducing Time Held Gently, a vital new report and webinar exploring women’s experiences of residential rehab – writte...
03/09/2025

Introducing Time Held Gently, a vital new report and webinar exploring women’s experiences of residential rehab – written by Hannah Shead.

'This report examines how the treatment system is slowly changing. We now talk more about women’s needs—not to diminish men’s, but to recognise that applying a generic model has failed women.'

The Time Held Gently report reveals the realities of women’s residential rehab:
✨ 12 weeks’ funding is rarely enough
✨ Mothers with parental responsibility are overlooked in the data
✨ Women are often asked to “justify” funding by reliving their trauma

Read the full report and register for the upcoming webinar (19th September at 1pm) at: https://zurl.co/aTcYl

Language is powerful. The words we use every day can either build people up or tear them down.At HMP Wayland, a group of...
02/09/2025

Language is powerful. The words we use every day can either build people up or tear them down.

At HMP Wayland, a group of prisoners are leading the way in challenging stigma through an Anti-Stigma Committee, set up with support from Phoenix staff. The committee was created after concerns that people in prison were frequently subjected to stigmatising language and behaviours.

Today, the committee has ten members working in partnership with staff. They run monthly forums, produce awareness films, host stigma-themed events, and even broadcast on prison radio all to make stigma visible and challenge it wherever it appears. Members wear identifiable t-shirts so others know where to turn if they need support or want to talk.

Ben*, one of the committee members, shared his experience with us:
🗣️ “Language is a powerful thing. If we start by changing the words we use, I believe it will snowball. People will begin to think differently, and that will lead to treating each other differently. Mutual respect is a good place to start.”

Read the full article with DDN here: https://zurl.co/BoRsG

Today marks the start of  , it’s a time for us to celebrate the strength, courage and pride of our recovery community!Le...
01/09/2025

Today marks the start of , it’s a time for us to celebrate the strength, courage and pride of our recovery community!
Let’s continue to advocate for the thousands of people who are in need of support, and to end the stigma faced by people affected by drugs and alcohol.

31/08/2025

Every overdose leaves behind more than statistics. It touches lives, families, and entire communities. On Overdose Awareness Day, colleagues at Phoenix Futures remind us that we each have the power to make a difference. Carry naloxone. It could save a life.

As ketamine use continues to rise across the UK we have surveyed our residential staff and residents to shed light on th...
19/08/2025

As ketamine use continues to rise across the UK we have surveyed our residential staff and residents to shed light on the growing prevalence, notably, 63% of people accessing support for Ketamine were under 30, with the 25–29 age group most affected.

The survey paints a stark picture of ketamine’s growing impact on young people in the UK. Insights from residential staff and residents themselves underscore the urgent need for targeted education, specialist treatment pathways, and non-judgmental, compassionate care to address both the physical and social harms of ketamine use.

Read more about our findings in our latest blog: https://www.phoenix-futures.org.uk/about-phoenix-futures/spotlight-on-recovery/phoenix-news-and-views/ketamine-use-in-the-uk-insights-from-phoenix-futures-residential-services/

✨ Eid Mubarak! ✨ On this blessed occasion of Eid al-Adha, may your hearts be filled with love, sacrifice, and gratitude....
06/06/2025

✨ Eid Mubarak! ✨ On this blessed occasion of Eid al-Adha, may your hearts be filled with love, sacrifice, and gratitude. As we come together to celebrate faith, family, and community, let’s reflect on the importance of compassion and generosity. 🌙💖

Wishing you a joyous Eid🌸

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68 Newington Causeway
London
SE16DF

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Our Story

The UK's first 'Phoenix House' opened its doors in London in 1969, offering Therapeutic Community (TC) based residential rehabilitation. Throughout the 1970s the Phoenix House TC programme adapted and modernised, becoming less rigid and adding Cognitive Behavioural Therapy (CBT) based group work to the programme. We expanded and opened more houses in the 1980s. In the early 1990s, a large increase in funding for the substance misuse field focussed on HIV prevention. Many of the resulting services were harm reduction-based. Phoenix House decided not to get involved in such activity as it contradicted the mission and competencies of the organisation. Our services were abstinence-based, for clients who wanted to be 'clean' and had stopped taking illegal drugs before they walked through the door. The first shift in approach came with the opening of the Fountain Project in 1994, an HIV/AIDS palliative care unit in South London. This service took clients on methadone prescriptions for the duration of their stay. From this point on the organisation began to embrace services for people who were trying to abstain, but were not quite at the point of actually achieving it. As these abstinence-oriented services expanded we won prison contracts where the goal of treatment was abstinence but the clients themselves were more ambivalent. As we developed more Tier 3 structured day services, commissioners increasingly asked us to add open access or Tier 2 elements to our provision. Initially, we embraced Tier 2 work that provided open access/entry points to the treatment system, whilst continuing to avoid 'classic' harm reduction activities such as needle exchange. With good services and strong local leadership, we expanded into harm reduction. This has become the third stage of the organisation's evolution, so that we now deliver abstinence-based, abstinence oriented and harm reduction services. We have always believed that our service users are individuals and that the recovery process for each person is different. We will use whatever interventions and models of service delivery help them along their personal path of recovery. As one of the most diverse substance misuse organisations in the UK, we take pride in our ability to support changed lives from the street through to resettlement.