17/04/2026
Digital consultations are becoming an increasingly important part of primary care.
In January 2024, GP practices in England delivered around 1 million online consultations.
By January 2026, that figure had risen to around 3 million online appointments.
That’s three times as many in just two years.
For many patients, an online consultation can be a quick and convenient way to access care - particularly for follow-ups, advice, and straightforward clinical issues.
Used appropriately, digital consultations can help practices manage demand while ensuring in-person appointments remain available for patients who need them most.
If you're interested in how practices are managing this shift, get in touch to learn more about how Ortus Health supports triage and patient access.