Health Now Complex Care

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Health Now Complex Care

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Health Now Complex Care, Mental Health Service, 61 Queen Street, 4th Floor, London.

Health Now Complex Care provides bespoke, nursing-led care for young people and adults with mental health, neurodevelopmental, and complex needs, ensuring smooth transitions from hospital to home with compassionate, person-centred support.

17/07/2025

What Dementia Really Looks Like...

“It wasn’t just memory loss. It was mood swings. Confusion. A thousand small changes we didn’t know how to name.”

Dementia is more than forgetting names or misplacing keys.

It can affect communication, behaviour, movement, and even personality. And every person experiences it differently.

At HealthNow Complex Care, we understand how disorienting this can be, for the person living with dementia and for the people who love them.

That’s why we tailor every care plan to the individual, with a focus on:

🌱 Familiar routines and surroundings
🧭 Gentle cues and calm reassurance
🫶 Compassionate, consistent carers who understand dementia’s daily shifts

💬 Have you supported someone living with dementia? What signs did you first notice? Share your experience, it might help others feel less alone.

23/06/2025

End-of-life care can feel overwhelming.

You might be facing tough decisions, new emotions, or just a feeling of being stretched too thin.

But here’s what we want you to know:

💛 You don’t have to do this alone.

💛 You don’t have to be the expert, the carer, the organiser and the loved one.

💛 And you absolutely don’t have to wait until it’s “too late” to ask for help.

Whether you’re planning ahead or supporting someone right now, Health Now Complex Care is here to offer compassionate, personalised care, when it matters most.

If you’ve been through this journey, what would you tell someone just starting out? Your words might mean the world to them.

13/06/2025

Did you know end-of-life care doesn’t have to happen in a hospital?

Many people assume their only option is a clinical setting. But in truth, end-of-life care is more flexible and personal than most realise.

At Health Now, we support care that happens:

🏡 At Home: Surrounded by familiar comforts, pets, family, and treasured routines.

🏥 In Hospital: Working alongside your care team for continuity and dignity.

🕊️ In Hospices or Supported Living: Where added medical care and spiritual guidance can also play a role.

And we tailor every plan to the individual, not just their medical needs, but their values, beliefs, and wishes.

We ask:

🔹 Where do you feel most yourself?

🔹 What makes you feel safe, calm, and held?

🔹 Who do you want by your side?

Because your journey is unique. And your care should be too.

What would make you feel most at ease in a care setting? A favourite view, a family voice, soft music? Share what matters most to you in the comments.

10/06/2025

What Families Wish They Knew Earlier.

“When Mum became unwell, we didn’t know what support was even available. We were exhausted and afraid of getting it wrong.”

So many families have told us this.

They thought they had to do it all alone. That end-of-life care was something clinical or cold. That they had to wait until the very end to ask for help.

Here’s what they wish they’d known earlier:

💬 That palliative care can begin early. It’s not just for the final days. It can work alongside treatment, offering relief and comfort for months, sometimes longer.

💬 That pain doesn’t have to be part of the process. Modern palliative care can gently manage pain and symptoms so that your loved one can rest, smile, and even enjoy special moments.

💬 That emotional support matters just as much. The right carer knows when to offer a tissue, a moment of silence, or a kind word. It makes all the difference.

💬 That spiritual care isn’t one-size-fits-all. Whether it’s prayer, music, ritual, or simply peace, what matters to you matters to us.

💬 That families shouldn’t have to carry everything. With the right care in place, you can go back to being a daughter, a husband, a friend, not just a caregiver.

If you’ve supported a loved one through serious illness, what do you wish you’d known sooner? Your experience could help others walking this path.

06/06/2025

What Is End-of-Life Care, Really?

End-of-life care. It’s a phrase that can feel heavy, even frightening.

But at its heart, it’s about living with dignity, being supported, and making the time you have truly count.

At Health Now Complex Care, we believe everyone deserves to feel safe, seen, and surrounded by compassion - whether at home, in hospital, or in a care setting.

Here’s what end-of-life care really means:

🌼 It means pain is managed - gently, effectively, and with dignity.

🌼 It means emotional support for both the person and their family.

🌼 It means small comforts matter - a favourite mug, a warm hand to hold, a familiar voice.

🌼 It means honouring spiritual and cultural values, whatever they are.

🌼 And it means you’re not alone - not in the decisions, not in the care, not in the journey.

Over the next few posts, we’ll gently guide you through what families often wish they knew earlier about this type of care.

When you hear the words ‘end-of-life care’, what comes to mind? Has your understanding changed over time?

We’d love to hear your thoughts.

28/04/2025

Now Engaging with NHS & Local Authority Commissioners 🚨

Health Now Ltd is now open to partnerships with NHS Trusts and Local Authorities Nationwide.

We offer compliant, CQC-aligned services in:

🔹 Complex & Continuing Healthcare
🔹 Dementia and Cognitive Support
🔹 Personal and Live-in Care
🔹 Hospital Discharge Support Packages

Looking for a reliable provider with a strong focus on outcomes, safety, and personalisation?

📩 Let’s connect: complexcare@healthnow.co.uk
🖥️ View our service brochure:https://complexcare.healthnow.co.uk/wp-content/uploads/HN-Complex-Care-Brochure-1.pdf

24/04/2025

Compassionate Care. Professional Standards. Health Now Ltd is Here to Support You. 🩵

At Health Now Ltd, we believe everyone deserves high-quality, personalised care - right where they feel most comfortable: at home.

We provide:

✅ Personal Care
✅ Dementia Support
✅ Live-in Care
✅ Complex Care Solutions

Whether you're looking for regular support or 24/7 assistance, our experienced team is here to help. We are regulated, compliant, and committed to excellence.

📞 Contact us today for a free consultation: 0203 343 5971
🌐 https://complexcare.healthnow.co.uk
📍 Nationwide

22/04/2025

Who Do We Support at Health Now Complex Care? 💬

At Health Now Complex Care, we specialise in mental health, but our expertise extends to a broad range of complex needs. Our dedicated team provides compassionate, person-centred support for individuals with:

✅ One or more mental health diagnoses
✅ Brain injuries
✅ Challenging behaviours
✅ Learning disabilities
✅ Neurodevelopmental disorders

We understand that no two individuals are the same. That’s why every care package we deliver is tailored, supporting people to live as independently and meaningfully as possible. Whether that's at home, in hospital, or in a supported accommodation setting.

If you’re a commissioner, social worker, or family member looking for quality care rooted in respect and understanding, we’re here to help 🩵

30/03/2025

🌍 World Bipolar Day - Raising Awareness, Supporting Lives 🩵

Today, on World Bipolar Day, we stand in solidarity with those living with bipolar disorder - a condition that affects millions worldwide, yet remains widely misunderstood.

At Health Now Complex Care, we believe in providing compassionate, person-centred support that empowers individuals to manage their condition and lead fulfilling lives. With the right care, understanding, and interventions, people with bipolar disorder can thrive.

🔹 Holistic Support: Our multidisciplinary team ensures that every care plan addresses both mental health and physical well-being.
🔹 Personalised Care: We tailor support to individual needs, promoting stability, independence, and recovery.
🔹 Education & Awareness: Understanding triggers, treatment options, and coping strategies is key to managing bipolar disorder effectively.
🔹 Breaking the Stigma: Open conversations help challenge misconceptions and foster a more supportive society.

If you or a loved one are navigating bipolar disorder and need professional, compassionate care, our team is here to support you. Let’s work together to create a world where mental health is prioritised, and no one faces their journey alone 🩵

📞 Need support? Contact us: 020 3343 5971

17/03/2025

🌟 Celebrating Neurodiversity at Health Now Complex Care 🌟

This Neurodiversity Celebration Week (17th-23rd March 2025), we recognise and celebrate the unique strengths, perspectives, and contributions of neurodivergent individuals. At Health Now Complex Care, we are committed to providing person-centred, flexible, and compassionate support to individuals with autism, ADHD, dyslexia, dyspraxia, and other neurodivergent conditions - ensuring they receive the care they need to thrive and live independently.

Neurodiversity is not a challenge to be ‘overcome’; it is a different way of thinking and experiencing the world. As a CQC-registered provider, we work closely with NHS trusts, private healthcare providers, and families to deliver tailored care that respects individual needs, strengths, and preferences.

Join us in raising awareness, challenging stigma, and advocating for inclusivity in healthcare.

🔗 Learn more about Neurodiversity Celebration Week 👉 www.neurodiversityweek.com

12/03/2025

Health Now Complex Care is looking for Support Workers with Complex Care experience in the below locations:

- Oxfordshire (CAMHS)
- Manchester
- Essex
- Suffolk

Please read the below for more information on the work available as well as how to apply 🩵

Health Now is a trusted and compassionate care provider specialising in offering dedicated support to young people and adults with complex needs, including mental health challenges and learning disabilities. Our mission is to empower individuals to lead fulfilling lives and promote their independence within their communities.

What are you responsible for:

· Supporting patients with everyday tasks such as personal hygiene, meal preparation and household chores
· Prompting and supporting patients to take their medications as prescribed and monitor for any side effects or issues
· Monitoring patients’ physical and mental health, noting any changes in behaviour or symptoms
· Provide a listening ear, offer encouragement and help patients manager their emotions
· Encourage and facilitate participation in social activities, helping patients to build and maintain relationships
· Teach and support patients in developing skills for independent living
· Work with patients to follow individualised care plans developed by healthcare professionals, ensuring that the care plan goals are being met
· Maintain accurate and up-to-date records of patient interactions, progress and any incidents or changes in condition
· Communicate regularly with healthcare professionals, providing updates on patients progress and any concerns or change that need attention
· Respond to crisis, providing immediate support and intervention to ensure the safety and well-being of patients
· Help develop and implement safety plans for patients at risk of self-harm or experiencing severe mental health episodes
· Advocate for patients’ rights and needs within the healthcare system and in the community
· Empower patients to make decisions about their own care and to express their needs and preferences
· Work closely with a team of healthcare professionals, including nurses, social works and therapists to provide co-ordinated care
· Engage with patients’ families or caregivers, providing support and education to help them understand and assist in the care process.

You will have experience of:

· Minimum of 2 years’ experience within a similar role
· Health & Social Care
· NVQ or willingness to work towards NVQ

How to Apply:

We encourage you to apply. To submit your application, please apply with identified recruitment consultant through CV submission and complete an application form. Please contact Helena on 07393 810 838 or email helena.bongiorno@healthnow.co.uk

08/03/2025

Today, on International Women's Day 2025, Health Now Complex Care proudly honours all the remarkable women within our organisation.

We extend our gratitude to our internal staff, carers, and mental health workers who dedicate themselves each day to supporting individuals in the complex care space. Your compassion, resilience, and unwavering commitment profoundly impact the mental health and wellbeing of our clients and their families.

We celebrate your outstanding contributions, acknowledge your dedication, and remain committed to empowering and advocating for you.

Address

61 Queen Street, 4th Floor
London
EC4R1EB

Website

http://complexcare.healthnow.co.uk/

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