We only sell original products and contact lenses supplied directly by authorised manufacturers. The products we offer are exactly the same as those sold by familiar opticians and high street retailers.
Because we are active in 29 European countries and have such a large customer base, we are able to acquire our products from producers at lower prices. We operate exclusively online, which drastically reduces our overhead operating costs. Therefore, every discount that we receive from our manufacturers and every cost that we are able to save translates directly into low prices for our customers. In short, we are able to offer you the same high-quality products that you are accustomed to but at much lower prices.
The Alensa brand network, which includes Alensa.co.uk, has been operational since 2007 with the launch of our first e-shops in the Czech Republic, Slovakia and Austria. Over the past 10 years, our brand has grown and expanded to serve nearly all of Europe. The knowledge and experience we have gained over time has helped us develop an extensive catalogue of products, a dedicated customer service team, and thousands of satisfied customers.
Large inventory and satisfied customers
We are proud to maintain a large inventory of products with more than 500.000 boxes of lenses in stock at all times. This allows us to ship nearly 97% of orders on the same day they are made.
We process approximately 70.000 orders each month, and our dedicated staff of 100 are here to serve you.
At Alensa, a lot of time, care, and effort goes into providing our customers with quality products and services. We make sure delivery is fast, all products are up to the high standards you have come to expect, prices remain the lowest available on the market, and our customer service team can provide you personalised and attentive assistance.
If you have any questions, problems or concerns, don’t hesitate to contact us. We’ll reply to your queries as soon as possible. We value your feedback, and it’s this input that allows us to continue to grow and improve your customer experience.
Contact details
02 08 089 2245
E-mail: info@alensa.co.uk
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