27/05/2025
Privacy Policy for Sports Massage UK
At Sports Massage UK, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, including sports massage appointments.
1. Information We Collect
We may collect the following types of personal information from you:
• Personal Identification Information: Name, phone number, email address, date of birth, and emergency contact information.
• Health Information: Medical history, injury details, and any other health-related information that may be relevant for providing safe and effective massage therapy.
• Payment Information: Credit/debit card details or other payment information when booking or paying for services (Note: Payment processors handle this information securely).
• Appointment Details: Date and time of your appointment, preferred massage therapy techniques, and any other preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To schedule and provide sports massage services.
• To communicate with you about your appointments, promotions, and relevant health information.
• To improve our services based on feedback and preferences.
• To ensure your safety and provide the best possible care during your massage therapy sessions.
• For billing and payment processing.
3. How We Protect Your Information
We take the security of your personal information seriously. We use physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We keep as minimal as possible information on the computer, consultation forms are hand written.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
• With your consent (for example, if you agree to share information with a healthcare provider).
• With service providers or contractors who assist in running our business (such as payment processors), provided they agree to safeguard your data.
• If required by law or to protect our legal rights (e.g., in case of fraud prevention or a subpoena).
5. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for any legal, accounting, or reporting obligations.
6. Your Rights and Choices
• Access: You can request access to the personal information we have about you.
• Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of marketing communications by contacting us or using the unsubscribe link in our emails.
7. Children's Privacy
Our services are intended for adults, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to remove it from our records. Unless we have Parental consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the date of the last update.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Sports Massage UK
26 Irons Close, Mountsorrel, Loughborough. LE12 7YR
07873999494
sportsmassageuk@hotmail.com
