SureCare Charnwood & Rushcliffe

SureCare Charnwood & Rushcliffe We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving their aims and objectives.

At SureCare Charnwood & Rushcliffe our aim is to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We encourage feedback from our clients, their relatives, friends and representatives. We aim to provide a tailor made package of care and support that contributes to the overall health and well-being of its clients, whilst incorporating individual needs, wishes and preferences. We will work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and, wherever possible, participation within our local community. Before we can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We ensure that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs. Our rigorous recruitment and in-house training procedure ensures we continuously provide the highest calibre of staff. Our staff are regularly monitored and supported in their role, and career progression and development is encouraged throughout. Our Vision
To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason. Our Mission
To consistently provide our clients, with the highest quality of tailor made, person centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, wellbeing and quality of life. Our Values
We provide a Community of Care Services for Life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.

Important warning from the police. Criminals are targeting keysafes outside homes to gain entry. Please review your secu...
07/03/2026

Important warning from the police. Criminals are targeting keysafes outside homes to gain entry. Please review your security and share with friends, family, and neighbours—especially those who may rely on a keysafe. 🚨🔑

https://www.facebook.com/share/p/1CCzhekhJ8/?mibextid=wwXIfr

⚠️ Keysafe Safety Advice – Please Read & Share ⚠️

We’ve seen a significant rise in homes across Charnwood being targeted by offenders who are smashing key safes from exterior walls and then using the key to enter the property.
This is extremely distressing for residents, especially as many of those targeted are vulnerable people or homes visited regularly by carers.
To help keep you and your loved ones safe, please take a moment to check your keysafe and follow the guidance below:

🔐 Where NOT to Put a Keysafe

• ❌ Right beside the front door – this is the first place offenders check.
• ❌ Eye-level or clearly visible from the street.
• ❌ Near doorbells, intercoms, or utility meters – these are predictable spots.
• ❌ Directly on weak brickwork or old mortar, which can be easily forced off.

🔐 Safer Places to Position a Keysafe

• ✔️ Out of sight, behind objects like bins, shrubs, or fencing (without making access awkward for carers).
• ✔️ Higher or lower than eye-level, making it less obvious.
• ✔️ Fixed to strong, solid brickwork using the correct fixings.
• ✔️ Inside a locked porch or rear area if accessible to those who need it.
• ✔️ Consider internal keysafe options where appropriate (carers gain access through a coded door/permit system).

🛡️ Extra Tips to Keep Your Property Safe

• 🔄 Change your keysafe code regularly, especially if many people know it.
• 👀 Make sure the code numbers are mixed up fully after every use.
• 🔧 Use a police approved, Secured by Design keysafe model where possible.
• 📝 Only share the code with trusted professionals.
• 🚪 Ensure all other doors and windows remain secure, even if you rely on carers accessing the property.

✅ Some Good News ✅
In one recent case, an offender who forced entry after removing a keysafe left blood at the scene. This crucial evidence allowed officers to identify and arrest him, and he is now in custody.

If you have concerns about your keysafe, or notice anything suspicious, please report it:
📞 999 – if a crime is in progress
📞 101 – for non urgent information
💻 Online reporting also available
Let’s work together to help protect the most vulnerable in our community.
Please share this post to help spread awareness. 💙

Stay safe - PCSO 6130 Gaynor

Congratulations to Alicja for being last months carer of the month 👏
06/03/2026

Congratulations to Alicja for being last months carer of the month 👏

Adapting your routines slightly to accommodate the changing weather can make a big difference to your physical and menta...
05/03/2026

Adapting your routines slightly to accommodate the changing weather can make a big difference to your physical and mental wellbeing everyday 🌿

The days are getting longer, birds are singing, flowers are blooming - what’s your favourite sign that spring is on its ...
04/03/2026

The days are getting longer, birds are singing, flowers are blooming - what’s your favourite sign that spring is on its way?

Let us know how far you get with our Spring crossword 🌞

Spring is just around the corner, and that means it's time for many to start considering the annual 'Spring Clean.' Whil...
02/03/2026

Spring is just around the corner, and that means it's time for many to start considering the annual 'Spring Clean.'

While this may feel overwhelming for some, our team is here to assist you, ensuring you can relish a refreshed and organised home without the added stress 🏡

Looking for a role where you feel valued and supported? 💙At SureCare, we invest in our teams with training, guidance and...
28/02/2026

Looking for a role where you feel valued and supported? 💙
At SureCare, we invest in our teams with training, guidance and a welcoming environment.

A career in care can be both meaningful and rewarding.

We’re grateful for feedback like this from the people we support ❤️It reassures us that our care is making a positive di...
27/02/2026

We’re grateful for feedback like this from the people we support ❤️
It reassures us that our care is making a positive difference where it matters most at home.

Healthy foods help older adults stay strong, active and independent:🥕 Fresh fruits and vegetables support overall health...
25/02/2026

Healthy foods help older adults stay strong, active and independent:

🥕 Fresh fruits and vegetables support overall health
🍗 Protein helps maintain strength
🌾 Whole grains provide long-lasting energy
🥛 Calcium-rich foods help protect bones

Every positive choice supports a healthier, more confident day.

Older loved ones often share wisdom that stays with us 💭What’s one piece of advice you’ve never forgotten?We’d love to h...
23/02/2026

Older loved ones often share wisdom that stays with us 💭
What’s one piece of advice you’ve never forgotten?

We’d love to hear it 👇

At SureCare, everything we do is guided by one simple commitment 💙To provide compassionate, professional care that suppo...
22/02/2026

At SureCare, everything we do is guided by one simple commitment 💙

To provide compassionate, professional care that supports people through every stage of life.

Care delivered with respect, understanding and trust.

A simple check-in can make a real difference 💬During winter, loneliness can affect many older people.A phone call, a qui...
20/02/2026

A simple check-in can make a real difference 💬
During winter, loneliness can affect many older people.

A phone call, a quick visit, or a friendly conversation can help someone feel seen, valued and connected.

Providing high-quality care starts with proper training 📘Our care workers receive ongoing support and development, helpi...
19/02/2026

Providing high-quality care starts with proper training 📘
Our care workers receive ongoing support and development, helping them deliver safe, respectful and person-centred care.

So families can feel confident, and clients feel well supported.

Address

23, The Oak Business Centre, 79-93 Ratcliffe Road, Sileby
Loughborough
LE127PU

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441509260001

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Our Story

We aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation.

We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.

We provide a tailor-made package of care and support that contributes to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. We’ll work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and, wherever possible, participation within our local community.

Before we can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We ensure that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs.