Woodbrook Medical Centre

24/02/2026

Please allow extra time if you have an appointment with us whilst they deal with the repair work on Bridge Street.

🚧We’re carrying out urgent repair work on Bridge Street, Loughborough. The area will be disrupted while our teams are on site, so please use alternative routes where possible.
Thank you for your patience while we get things fixed as quickly as we can. 👍

24/02/2026

Please note that you cannot turn left from Derby Road onto Bridge Street. Please allow extra time when attending the surgery for an appointment.

23/02/2026

Please note that you cannot turn left from Derby Road onto Bridge Street. This is likely to be for the rest of the day. Please allow extra time when attending the surgery for an appointment today.

12/02/2026

We will be closed from 1pm today (Thursday 12th February) for protected staff training time.

During this time, if you require urgent medical attention either attend the Loughborough Urgent Treatment Centre, or call the DHU service on 0300 323 0671. For life threatening emergencies call 999.

We will reopen on Friday 13th February at 8am.

16/01/2026

📅 December 2025 Appointment Summary
During December, our practice offered 4,602 appointments to patients.
These appointments included those with our GPs, Advanced Clinical Practitioners (ACPs), Nurses, Health Care Assistants (HCAs), Physiotherapists, Pharmacists, Mental Health Practitioners, Midwife, Social Prescriber, and Phlebotomist.

Unfortunately, 181 appointments were missed — that’s time our clinicians were ready to see patients but couldn’t because no one attended.
➡️ This adds up to around 55 hours of lost appointment time.
Missed appointments can make it harder for other patients to get seen when they need us most.
If you can’t make your appointment, please let us know as soon as possible so we can offer it to someone else.
✅ Call us and select Option 2 to cancel or rearrange your appointment
✅ Or use online services such as the NHS App to manage your booking easily.

Thank you for helping us keep appointments available for everyone who needs them

14/01/2026

We will be closed from 1pm today (Wednesday 14th January) for protected staff training time.

During this time, if you require urgent medical attention either attend the Loughborough Urgent Treatment Centre, or call the DHU service on 0300 323 0671. For life threatening emergencies call 999.

We will reopen on Thursday 15th January at 8am.

24/12/2025

There are NHS services available to help you throughout the festive period in Leicester, Leicestershire and Rutland. Seek help straight away if you need it. Find out more at https://leicesterleicestershireandrutland.icb.nhs.uk/need-help-fast/

18/12/2025

📞 Telephone System Survey – Closing Tomorrow 📞

Our short survey about our telephone system closes tomorrow (Friday 19th December). If you haven’t already shared your feedback, there’s still time!

🕒 It only takes around 2 minutes to complete, and your views really help us improve our service.

Thank you to everyone who has already taken the time to complete the survey — we truly appreciate your feedback.

👉 Use this link to complete the survey - https://forms.office.com/e/xaNV8kHb8a
The survey is also linked on our practice website.

09/12/2025

Please be aware of our altered opening hours over Christmas and New Year.

We will be closing at 4pm on Christmas Eve and New Years Eve and will be closed on Christmas Day, Boxing Day and New Years Day.

If you require urgent medical help between 4:00pm – 6:30pm on Christmas Eve or New Years eve please call 0300 323 0671 or visit Loughborough Urgent Treatment Centre.

For urgent medical help outside of our usual opening hours please call 111 or visit Loughborough Urgent Treatment Centre.

Call 999 in an emergency.

05/12/2025

📅 November 2025 Appointment Summary
During November, our practice offered 4,758 appointments to patients.
These appointments included those with our GPs, Advanced Clinical Practitioners (ACPs), Nurses, Health Care Assistants (HCAs), Physiotherapists, Pharmacists, Mental Health Practitioners, Midwife, Social Prescriber, and Phlebotomist.

Unfortunately, 156 appointments were missed — that’s time our clinicians were ready to see patients but couldn’t because no one attended.
➡️ This adds up to around 44 hours of lost appointment time.
Missed appointments can make it harder for other patients to get seen when they need us most.
If you can’t make your appointment, please let us know as soon as possible so we can offer it to someone else.
✅ Call us and select Option 2 to cancel or rearrange your appointment
✅ Or use online services such as the NHS App to manage your booking easily.

Thank you for helping us keep appointments available for everyone who needs them

21/11/2025

🌱 Looking for a way to get active, learn new skills, and support your local environment? Loughborough Green Gym runs outdoor sessions open to everyone!

It is a flexible and FREE programme which offers a variety of activities suitable for everyone, allowing you to work at your own pace.

Volunteers take part in tree planting, food growing, creating wildflower meadows, woodland management, and more — all in a safe, supportive setting.

If you’re looking to feel good, get active, and give back to nature, Loughborough Green Gym is a fantastic place to start 💚🌿

https://www.charnwood.gov.uk/pages/green_gym
https://www.tcv.org.uk/greengym/

19/11/2025

Please take 2 minutes to complete our short survey and share your experience with our telephone system. Your feedback helps us continue improving the way we support you.

It has been one year since we introduced our new telephone system, designed to make it easier for patients to contact the practice.

We really value your feedback and would like to hear about your experience using the system over the past year. Your comments help us understand what’s working well and where we can make further improvements.

The survey takes around 2 minutes to complete – we’d be very grateful if you could share your thoughts.

Use this link to complete the survey - https://forms.office.com/e/xaNV8kHb8a
The survey is also linked on our practice website.