Hagley Place Care Home - Barchester Healthcare

25/09/2025

Making our own door hangers ready for our WOW to finish. Even staff enjoyed this activity

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

22/09/2025

It’s not too late to share your feedback.

Our annual customer satisfaction survey, Tell Barchester is still open!

There’s still time to provide feedback on the care and service received by residents, patients, their friends and family. We love listening to your feedback, and use this to improve and provide the best experience possible.

If you’ve not received your email invitation, please check your junk/spam folder or speak to our team. You can also complete the survey at anytime in our homes and hospitals by using QR codes on display.

All the team really appreciate your time sharing how you feel about life at Barchester.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

Breadcrumb Home / Help and Advice / World Alzheimer’s Day 2025 – Why It Matters More Than Ever At Barchester World Alzheimer’s Day 2025 – Why It Matters More Than Ever at Barchester Blog / Alzheimer's disease 16 September 2025 Share 7 minute read What Is World Alzheimer’s Day and Why ...

19/09/2025

Half a cider in the sunshine
Making the most of the last few days of summer ☀️

19/09/2025

Why not come along and join us for our annual McMillan coffee morning.
🥰

17/09/2025

Here we have our Head Chef Steve and his wife Tam, one of Senior carers at Hagley place.
Last week they were all hyped to do a charity skydive in aid of Alzheimers , after hitting the £1000 target they set themselves, Unfortunately due to our Great British weather it had to be cancelled.
We saw that as a good thing as now we can attempt to hit another target of £2000 by the 17th October! And we need your help
Hit the link below and please donate all you can
👇
https://www.justgiving.com/page/tamara-oakley-3?utm_medium=FR&utm_source=CL

17/09/2025

What better way to spend a rainy day than a movie (dirty dancing) reading the daily news and 1:1 scrabble
Its days like this we appreciate the warmth of our home and the love of our staff who make these things happen

16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

12/09/2025

Our lovely lady celebrated her 92nd birthday yesterday so we took ourselves out to celebrate in style with half a shandy as requested

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.

09/09/2025

Understanding Dementia: 5 Common Myths

There are still many misconceptions about dementia, which can make it more difficult for people to feel supported or properly understood.

As part of World Alzheimer's Month, which takes place every September, we're raising awareness by addressing some of the most common myths surrounding the condition.

You can read the full article here: https://www.barchester.com/help-and-advice/blog/common-myths-surrounding-dementia

08/09/2025

With our WOW makeover in full swing it has only brought us all closer together.
We had some relaxing colourful art activity with everyone popping by to do a little bit
🥰 🎨

08/09/2025

✨ Celebrating Veteran-friendly Status ✨

Staff and residents at Wimborne Care Home in are celebrating because the home has achieved veteran-friendly status!

Wimborne has strong links to the military and is home to several ex-servicemen and women. At the start of 2025, the home proudly pledged its support to the Veteran-Friendly Framework and has been working towards Veteran-Friendly Status ever since in order to best serve its military residents and their families.

The Veteran Friendly Framework (VFF) was launched in October 2023, with the aim of tackling loneliness and isolation, and delivering improved health and wellbeing for over 25,000 veterans living in care homes across England.

Sarah Peach, General Manager at Wimborne Care Home, commented: “There are eight different standards to work through in order to achieve Veteran Friendly Status so you do need to be committed. But if like me and my team, you are passionate then it is a joy to complete and very informative. We have all loved doing it, meeting new people and taking part in charity events for veterans. We all thought it was an important step for a home like ours with so many links to the military and I know our team are delighted that we have been able to do this for our residents and their loved ones.”

What a fantastic achievement. Congratulations, Wimborne Care Home - Barchester Healthcare! 👏

08/09/2025

Our Tell Barchester Annual Survey is LIVE!

For the 5th consecutive year, our annual customer satisfaction survey Tell Barchester is OPEN!

The survey gives our residents, patients, their friends and family the opportunity to tell us how they feel about their experience, helping us learn, improve and celebrate what people love about life at Barchester.

Residents and patients are able to complete the survey with our teams, invitations to take part are emailed to all friends & family members we have contact details for – have you received yours? It’s also possible to take part in our homes and hospitals using the QR posters on display.

Tell Barchester is quick and simple to complete, your time is much appreciated and this feedback shapes the care and service received across Barchester.

In the meantime, if you have feedback you would like to share you can talk to us at any point, our door is always open.

04/09/2025

⭐ LaingBuisson 2025 Award Finalist ⭐

We’re delighted to announce that we’ve been shortlisted for the ‘Care Home Group of the Year’ category at the prestigious LaingBuisson Awards.

Now in their 20th year, the awards recognise and celebrate outstanding achievements in the UK health and social care industry.

With more than 400 entries submitted across each category, being named a finalist is a real honour.

This recognition is a true reflection of the dedication, hard work and compassion of all our teams and colleagues across Barchester – a big thank you for everything they do each day! 👏

The winners will be announced on the 20th November 2025 at Park Plaza Westminster Bridge, London.

LaingBuisson LaingBuisson News

03/09/2025

✨🎭 Bringing the Fringe to Strachan House ✨🎵

Residents, families and visitors at Strachan House Care Home in enjoyed an afternoon of fantastic performances as part of the Edinburgh Fringe Care Fest.

Now in its third year, the Fringe Care Fest brings the magic of the Fringe directly to care home residents who can no longer visit the festival venues.

Talented singer and pianist Jacqui Randa warmed up the crowd with her excellent keyboard skills and cheeky anecdotes. After a short break for more prosecco in the sun, everyone relaxed to the wonderful voice of Duane Forrest.

It was an amazing experience, complete with a special party menu from the home’s kitchen team, plenty of drinks – and of course, lots of dancing.

A big thank you to all involved in making this event such a success. 👏

02/09/2025

⭐ A Perfect 10! ⭐

We’re thrilled to share that Iverley View Care Home in has received a 10 out of 10 score on the independent care home reviews site, carehome.co.uk, after a series of glowing reviews.

This fantastic achievement places Iverley View 7th out of 7,238 care homes across England and 1st in their county.

A big thank you to the team who work incredibly hard to provide the highest standard of care and support to residents and their families. Truly well deserved. 👏

.co.uk

29/08/2025

🐾 Residents Welcome Furry Friends 🐾

Our care homes and hospitals recently marked National Dog Day in style by hosting a range of activities for all to enjoy, including dog shows, pet therapy sessions and community events.

From four-legged companions to wagging tails and friendly competitions, it was a wonderful day that brought joy and smiles to everyone.

Take a look at some of our favourite moments. ✨

26/08/2025

Happy National dog day. What better way to celebrate our furry babies than a dog show
Big thank you to our in house Judges Jim and Celia and to all the the dogs that joined in. We had lots of winners for all categories and Rebel won best in show. 🏆🥇🐕🐶

25/08/2025

Being bank holiday it got us thinking about how bank holidays were spent years back. Jennifer said board games especially if it was a rainy one, Margaret and Diana enjoyed looking through some reminiscing cards.
Activities dont always have to be energetic