Luton and Dunstable University Hospital

Luton and Dunstable University Hospital Luton and Dunstable University Hospital is part of Bedfordshire Hospitals NHS Foundation Trust. Frequently Asked Questions

1. How is the site managed?

This is the official page for Luton and Dunstable University Hospital. You can also visit our website at www.bedfordshirehospitals.nhs.uk

Please note that this site is not monitored 24 hours a day and that cannot be used to give medical advice. In a medical emergency you should dial 999 and for non-urgent medical advice you should dial 111. This site does not have a dedicated team to service the enquiries made through it. The staff who post the responses are doing so in addition to their main roles.


2. What can I post on the site? Please remember that Facebook is a public forum and is not the appropriate place for us to discuss specific cases or complaints. In such cases we may message you directly to inform you on how best to resolve your issue. Whilst we encourage healthy debate and appreciate that our users will have opinions on current events, we ask everyone to remember that this site has a large and diverse user base, so please be respectful when making your comments. Our Patient Advice and Liaison Service (PALS) is our dedicated department that deals with these enquiries and can be contacted via email at PALS@ldh.nhs.uk


3. What is your deletion policy? Bedfordshire Hospitals NHS Foundation Trust will remove any comments that are considered to be:

- Offensive
- Abusive
- Threatening
- Deliberately insensitive or inflammatory
- Contain links

We may remove posts that have no connection to the Trust as this site is for local healthcare information. It is inappropriate for us to comment on or host debates about actions being undertaken by other Trusts, other professional bodies or other countries. Where possible we will try to inform a user that their post has been deleted and offer an explanation as to why. However, as this site is not run by a dedicated team, we may not always be able to do this.


4. Why do you mention the names of some patients? Patients that we name in our articles and posts have agreed and signed to do so. Each patient fills out a consent form which must be signed by them and authorised by a responsible clinician if appropriate.


5. How can I contact you if I don’t want to post my questions on here? You can contact the communications team via email at Communications@bedsft.nhs.uk. Again please note that emails are not monitored 24 hours a day cannot be used to give medical advice. Alternatively, you can contact our PALS team (patient advice and liaison service) via email at PALS@ldh.nhs.uk.


6. Key information and advice

You can find out more about our hospital at www.bedfordshirehospitals.nhs.uk

Terms

Posts which do not comply with our Facebook terms or are offensive, discriminatory or accusatory will be deleted immediately. Bedfordshire Hospitals is not responsible for content posted up by members of the public or external companies. Our acceptance of their profile is not an endorsement of the content.

The Cardiac Rehab team received a lovely ‘thank you’ recently.“Super friendly, helpful and knowledgeable staff. Very hel...
15/01/2026

The Cardiac Rehab team received a lovely ‘thank you’ recently.

“Super friendly, helpful and knowledgeable staff. Very helpful and positive. Definitely helped in my recovery journey.”

Congratulations to Aimee, Senior Sister and Victoria, Sister from our Enhanced Recovery After Surgery (ERAS) team who re...
15/01/2026

Congratulations to Aimee, Senior Sister and Victoria, Sister from our Enhanced Recovery After Surgery (ERAS) team who recently presented a poster at the 14th ERAS UK Conference, and took home first place.

The work focused on the implementation of an ERAS programme for women undergoing Elective Caesarean Sections (ELCS) and their recovery after birth.

This achievement reflects a true team effort, with patients remaining at the heart of everything the team does!

For , Drew Trowbridge, LGBT+ Lead and Staff Diversity Network Officer shares how you can learn more for a healthier, ha...
14/01/2026

For , Drew Trowbridge, LGBT+ Lead and Staff Diversity Network Officer shares how you can learn more for a healthier, happier life today:

"Sexually Transmitted Infection Question Day is an opportunity for everyone to discuss sexually transmitted infections (STIs) openly, test regularly (even if you have no symptoms), and dispel myths and stigma around STIs and testing.

"STI testing is free, simple, and confidential. If you need to discuss anything STI related, you can call Luton Sexual Health on 01582 497070, or visit iCaSH Bedfordshire to learn more: https://www.icash.nhs.uk/find-us/icash-bedfordshire/"

Our Emergency Departments are very busy right now.David, Emergency Department Consultant at the L&D, said: “We are curre...
12/01/2026

Our Emergency Departments are very busy right now.

David, Emergency Department Consultant at the L&D, said: “We are currently treating a lot of poorly patients and staff are working extremely hard to see everyone as quickly and safely as possible.

“We understand waiting a long time to be seen can be frustrating, but please be kind to our staff. We are here to help you.

“If you are feeling unwell but you do not require urgent or life-saving care, please contact NHS 111 to be directed to the most appropriate service. Thank you.”

Consultant Hepatologist Jay Patel speaks on why stopping or reducing your alcohol intake this could be the best thing ...
11/01/2026

Consultant Hepatologist Jay Patel speaks on why stopping or reducing your alcohol intake this could be the best thing to try in 2026:

"As we have entered January 2026, many people will consider reducing or abstaining from alcohol as part of Dry January.

"It is important to know that this is your (informed) choice to make. With this in mind, it is important to know that there is no safe level of alcohol to consume. Cutting out alcohol gives plenty of health benefits, from reducing the risk of various types of cancer; improving cardiovascular parameters (e.g. blood pressure), and minimising the progression or development of chronic liver disease.

"NHS guidance recommends 14 units or less of alcohol per week or less, but many people aren't aware of how many units they consume. This should be your first step. If you consume far more than this, try to gradually reduce your intake rather than stopping immediately; a measured, gradual reduction can be most productive and achievable.

"If you are considering Dry January, I would recommend seeking support from our local drug and alcohol addiction service: Path-to-Recovery (Bedfordshire residents) or ResoLUTiONs (Luton residents) for additional mentoring and guidance."

Tanith, General Manager for Children’s Services, said: “Most winter illnesses can be safely managed at home without the ...
08/01/2026

Tanith, General Manager for Children’s Services, said: “Most winter illnesses can be safely managed at home without the need to visit the Emergency Department.

“If you’re unsure where to go for help and advice, please contact NHS 111 in the first instance. They will be able to guide you to the most appropriate service.

“Thank you for using our hospital services wisely.”

Annabella, Deputy Head of Nursing for Acute and Emergency Services at the L&D, said: “Our Emergency Department is curren...
05/01/2026

Annabella, Deputy Head of Nursing for Acute and Emergency Services at the L&D, said: “Our Emergency Department is currently very busy. We’re here for those who need urgent or life-saving care, but if your illness or injury is less urgent, you may be re-directed to an alternative service.

“Please support us by choosing the right service for your healthcare needs. If you're unsure where to go for advice, please contact NHS 111 to be directed to the most appropriate service.

“Staff are working tirelessly to see patients as soon as possible and we thank you for your patience.”

Take a look at our maternity statistics for September 2025.During this month, we introduced 418 beautiful babies into th...
05/01/2026

Take a look at our maternity statistics for September 2025.

During this month, we introduced 418 beautiful babies into the world.

Congratulations to Dr Soo, Clinical Director for Diabetes at the L&D, for being named as Individual of the Month for Oct...
04/01/2026

Congratulations to Dr Soo, Clinical Director for Diabetes at the L&D, for being named as Individual of the Month for October.

Dr Soo was nominated for providing exceptional leadership to the diabetes team and consistently driving forward innovative service development projects which have transformed patient care. She also established and chaired the Trust’s first Diabetes Inpatient Committee, creating a dedicated platform to systematically improve inpatient diabetes care.

Through her leadership, numerous quality improvement projects have been successfully implemented across a range of specialties, each with measurable impact on patient safety, quality of care, and staff education. Her leadership has not only enhanced services locally, but also influenced diabetes care practices and priorities on a national level.

Congratulations to the Charity team - our Team of the Month for October 2025.They were nominated for the amazing work th...
03/01/2026

Congratulations to the Charity team - our Team of the Month for October 2025.

They were nominated for the amazing work they have done recently, particularly in regards to fundraising and the abseil event at the L&D. The event ran smoothly and raised more than £71,000 for the hospital, which will make such a positive difference to our patients and staff.

Bedfordshire Hospitals were delighted to welcome the arrival of 10 babies on New Year’s Day, across Bedford Hospital and...
02/01/2026

Bedfordshire Hospitals were delighted to welcome the arrival of 10 babies on New Year’s Day, across Bedford Hospital and Luton and Dunstable University Hospital (L&D) maternity units.

Baby Taibah was the first born at the L&D on New Year’s Day at 01:19am, weighing 2,970g.

Baby Alessa was the first born at Bedford Hospital at 06:19am, weighing 2,810g.

Mum Sareya said: "Having a baby on New Year’s Day is something we will never forget. The whole team looked after us with such professionalism and kindness. We want to thank the staff for the all that they done during such an exciting moment for our family. They were incredibly caring and gentle throughout and we will forever be grateful.”

https://www.bedfordshirehospitals.nhs.uk/news/10-new-years-day-babies-born-at-bedfordshire-hospitals

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Lewsey Road
Luton
LU40DZ

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