Luton and Dunstable University Hospital

Luton and Dunstable University Hospital Luton and Dunstable University Hospital is part of Bedfordshire Hospitals NHS Foundation Trust. Frequently Asked Questions

1. How is the site managed?

This is the official page for Luton and Dunstable University Hospital. You can also visit our website at www.bedfordshirehospitals.nhs.uk

Please note that this site is not monitored 24 hours a day and that cannot be used to give medical advice. In a medical emergency you should dial 999 and for non-urgent medical advice you should dial 111. This site does not have a dedicated team to service the enquiries made through it. The staff who post the responses are doing so in addition to their main roles.


2. What can I post on the site? Please remember that Facebook is a public forum and is not the appropriate place for us to discuss specific cases or complaints. In such cases we may message you directly to inform you on how best to resolve your issue. Whilst we encourage healthy debate and appreciate that our users will have opinions on current events, we ask everyone to remember that this site has a large and diverse user base, so please be respectful when making your comments. Our Patient Advice and Liaison Service (PALS) is our dedicated department that deals with these enquiries and can be contacted via email at PALS@ldh.nhs.uk


3. What is your deletion policy? Bedfordshire Hospitals NHS Foundation Trust will remove any comments that are considered to be:

- Offensive
- Abusive
- Threatening
- Deliberately insensitive or inflammatory
- Contain links

We may remove posts that have no connection to the Trust as this site is for local healthcare information. It is inappropriate for us to comment on or host debates about actions being undertaken by other Trusts, other professional bodies or other countries. Where possible we will try to inform a user that their post has been deleted and offer an explanation as to why. However, as this site is not run by a dedicated team, we may not always be able to do this.


4. Why do you mention the names of some patients? Patients that we name in our articles and posts have agreed and signed to do so. Each patient fills out a consent form which must be signed by them and authorised by a responsible clinician if appropriate.


5. How can I contact you if I don’t want to post my questions on here? You can contact the communications team via email at Communications@bedsft.nhs.uk. Again please note that emails are not monitored 24 hours a day cannot be used to give medical advice. Alternatively, you can contact our PALS team (patient advice and liaison service) via email at PALS@ldh.nhs.uk.


6. Key information and advice

You can find out more about our hospital at www.bedfordshirehospitals.nhs.uk

Terms

Posts which do not comply with our Facebook terms or are offensive, discriminatory or accusatory will be deleted immediately. Bedfordshire Hospitals is not responsible for content posted up by members of the public or external companies. Our acceptance of their profile is not an endorsement of the content.

This  , Jason, Deputy Director of Human Resources (Operations), talks about how he looks after himself.“I look after my ...
20/11/2025

This , Jason, Deputy Director of Human Resources (Operations), talks about how he looks after himself.

“I look after my mental health by ensuring that I have some relaxation time. Time to think, reflect and recharge the batteries. If I’m thinking clearly, I generally find that the other factors, such as work and general health, are all aligned.

“For my physical health, I find gym sessions and healthy eating is central to this. Most importantly, have fun.

“I would advise everyone to talk openly about your thoughts, fears, aspirations, and ideas. There is lots of support out there for everyone, you just need to reach out – I am a big believer of a problem shared is a problem halved.”

Congratulations to Ward 19A Frailty for achieving the first Gold Accreditation of 2025 at the L&D!During the visit, the ...
20/11/2025

Congratulations to Ward 19A Frailty for achieving the first Gold Accreditation of 2025 at the L&D!

During the visit, the assessment team observed excellent leadership from both the nursing and medical teams, creating a strong culture of collaboration and high-quality care. The team demonstrated person-centred care, where patients’ needs were placed at the heart of every decision. It was evident that patients felt valued and well cared for, and the staff felt supported, valued, and engaged in their work.

Ward 19A has shown that when a team is connected, engaged, and aligned, their care can truly excel and shine. Well done team!

Colin is a Pharmacy Volunteer at the L&D. In honour of  , he shares his advice on keeping healthy.“To support my mental ...
19/11/2025

Colin is a Pharmacy Volunteer at the L&D. In honour of , he shares his advice on keeping healthy.

“To support my mental health, I enjoy walking in the countryside and spending time with my family. I also find that having a good sense of humour helps a lot.

“I keep fit by walking and cycling regularly. My role at the hospital also keeps me very fit, walking approximately six miles each session, up and down the stairs!

“My one piece of advice would be to share your thoughts and feelings and not to bottle things up. As men, we are renowned for not sharing.”

Today marks  , and an opportunity to highlight our male colleagues for  . Hear from a few of our colleagues as they shar...
19/11/2025

Today marks , and an opportunity to highlight our male colleagues for . Hear from a few of our colleagues as they share how they look after their health.

Chris, Deputy Chief Operating Officer at Bedfordshire Hospitals, said: “I look after my mental health by spending quality time with my family and friends outside of work. It’s essential to have a strong, supportive network inside and outside of work where issues and concerns can be talked and worked through when required.

“To look after my physical health I like to exercise most days, whether that is going to the gym or playing golf. This is one of the key ways I mentally and physically reset.

“My one piece of advice is to never be afraid, embarrassed or ashamed to ask for help, whether work or personal life related.”

Today is  , and the Respiratory team, To***co Dependency team, and Total Wellbeing are hosting awareness stands at the L...
19/11/2025

Today is , and the Respiratory team, To***co Dependency team, and Total Wellbeing are hosting awareness stands at the L&D to better inform the public and staff on spotting COPD.

Chronic obstructive pulmonary disease (COPD) covers a range of lung conditions including chronic bronchitis and emphysema, which make it harder to breathe.

This year's theme is “Short of Breath, Think COPD”. If you are concerned you have symptoms of COPD, please speak to your GP. For more information, visit www.nhs.uk/conditions/chronic-obstructive-pulmonary-disease-copd

Please use services wisely during industrial action (Friday 14 to Wednesday 19 November 2025) and take simple steps to h...
18/11/2025

Please use services wisely during industrial action (Friday 14 to Wednesday 19 November 2025) and take simple steps to help ensure care is available to patients who need it most. Please use 111 online as the first port of call for health needs and only attend our Emergency Department for life-threatening emergencies. 111.nhs.uk

Visit our website for the latest information and advice: www.bedfordshirehospitals.nhs.uk/news/industrial-action-at-bedfordshire-hospitals-2

Parents Rob and Emily are incredibly proud of the progress Oralia-Rice has made since her birth at 27 + 4 weeks, weighin...
17/11/2025

Parents Rob and Emily are incredibly proud of the progress Oralia-Rice has made since her birth at 27 + 4 weeks, weighing just 750g.

“All the way through our pregnancy, we had issues, and sadly we lost one of our twins early on.

“Once Oralia-Rice was born, we only saw her for a brief second before she was whisked away to the L&D Neonatal Intensive Care Unit (NICU). When we finally got to see our tiny but wonderful daughter, she had lots of tubes and lines going in and out of her. It was hard to see someone so small fighting so hard for their life. There appeared to be no complications other than being so underdeveloped, so the plan with the doctors and nurses was to get her big enough to come home.

“During that time, Oralia-Rice developed bradycardia, sepsis, struggled to ventilate due to a cleft palate, and had a combination of heart defects. She also required surgery and our little fighter beat the odds.

“Now Oralia-Rice is three, causing all kinds of mayhem and mischief with such an infectious laugh, wicked sense of humour and boundless energy, she is too smart for us. She is still testing us in so many ways and still is the most stubborn and determined human being we've ever met.

“Love, light and strength to all the NICU babies and their families. You may not realise that you have love and well wishes beaming to you at all times from all those who have walked that path before you.”

Laura’s children, Matilda and Rupert, were born prematurely and cared for at the L&D.“Matilda, our first child was born ...
17/11/2025

Laura’s children, Matilda and Rupert, were born prematurely and cared for at the L&D.

“Matilda, our first child was born at 26 + 5 weeks weighing 480g and spent over 100 days in NICU, coming home on oxygen and is now a healthy happy three year old.

“She is proud big sister to Rupert, who was born at 30 + 6 weeks weighing 1286g. Rupert spent five weeks in NICU coming home at 36 weeks. He was on CPAP and high flow for a few days before self-ventilating, initially struggled with tolerating his feeds so a long line was inserted, but with patience, his feeds increased and he came home fully breastfed following the support of the nurses and Amanda (Infant Feeding Co-ordinator).

“Our second pregnancy was a stressful experience, knowing we were going to have another premature baby. However, having been through this before, we knew we would be in the best hands. We will never forget our time in NICU, the friends we’ve made and the kindness and professionalism of all the nurses, doctors and support staff. They are truly a fabulous team. Although it was a rollercoaster, both of our children wouldn’t be here without the care and expertise of all those at L&D NICU. We will forever be grateful for the gifts you have given us as a family.”

Mum Steph reflects on her Neonatal Intensive Care Unit (NICU) experience at the L&D, and the incredible support that hel...
17/11/2025

Mum Steph reflects on her Neonatal Intensive Care Unit (NICU) experience at the L&D, and the incredible support that helped baby Remi grow stronger every day.

“When I was 31 weeks pregnant with our beautiful Remi, I unfortunately had a placental abruption and required a C-section.

“The consultants and doctors were amazing. They explained everything and reassured us about what to expect. When she was born and taken to NICU for monitoring, we knew she was in the best hands. The team kept us informed and supported us every step of the way, making sure both Remi and I were cared for. Their encouragement, especially helping me to start breastfeeding, gave me confidence when I needed it most.

“Throughout our time in NICU, we developed strong relationships with all the staff members and they became like family to us - the care and support they gave us was something I will always cherish. Remi spent four weeks in NICU and thrived with the love all around her and is now a healthy two year old. We will always hold a special place in our hearts for the NICU team.”

Today is  , a global movement dedicated to raising awareness of premature birth and the profound impact it can have on b...
17/11/2025

Today is , a global movement dedicated to raising awareness of premature birth and the profound impact it can have on babies and their families.

Every year, around 90,000 babies in the UK are born sick or premature. Each neonatal journey is unique, but one thing remains the same; the importance of feeling supported and connected to others who understand.

To mark this day, we’ll be sharing the stories of some of our neonatal babies as a celebration of their strength and the families who love them.

This Advanced Practice Celebration Week, Selva Loganathan, Trust Strategic Lead for Advanced Practice, said: “We'd like ...
14/11/2025

This Advanced Practice Celebration Week, Selva Loganathan, Trust Strategic Lead for Advanced Practice, said: “We'd like to take this opportunity to thank all the Advanced Practitioners working across various specialities at both sites for their expertise, dedication, compassion and unwavering commitment in delivering high-quality care to our patients across diverse healthcare settings.

“The value Advanced Clinical Practitioners (ACPs) bring to the team cannot be underestimated. They make significant contributions to clinical care, education, research, quality and safety improvements, and patient satisfaction on a daily basis. Their contributions are vital in reshaping healthcare delivery, improving access to care and driving innovation in clinical practice for the NHS in the short and long-term future.”

Our resident doctors are taking strike action from today, until 19 November. During this time our Emergency Departments ...
14/11/2025

Our resident doctors are taking strike action from today, until 19 November. During this time our Emergency Departments will prioritise urgent and life-threatening emergencies only.

If you attend for a minor health issue you will be redirected to alternative health care services. Please use 111 online as the first port of call for health needs. https://111.nhs.uk/

Address

Lewsey Road
Luton
LU40DZ

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