Luton and Dunstable University Hospital

Luton and Dunstable University Hospital Luton and Dunstable University Hospital is part of Bedfordshire Hospitals NHS Foundation Trust. Frequently Asked Questions

1. How is the site managed?

This is the official page for Luton and Dunstable University Hospital. You can also visit our website at www.bedfordshirehospitals.nhs.uk

Please note that this site is not monitored 24 hours a day and that cannot be used to give medical advice. In a medical emergency you should dial 999 and for non-urgent medical advice you should dial 111. This site does not have a dedicated team to ser

vice the enquiries made through it. The staff who post the responses are doing so in addition to their main roles.


2. What can I post on the site? Please remember that Facebook is a public forum and is not the appropriate place for us to discuss specific cases or complaints. In such cases we may message you directly to inform you on how best to resolve your issue. Whilst we encourage healthy debate and appreciate that our users will have opinions on current events, we ask everyone to remember that this site has a large and diverse user base, so please be respectful when making your comments. Our Patient Advice and Liaison Service (PALS) is our dedicated department that deals with these enquiries and can be contacted via email at PALS@ldh.nhs.uk


3. What is your deletion policy? Bedfordshire Hospitals NHS Foundation Trust will remove any comments that are considered to be:

- Offensive
- Abusive
- Threatening
- Deliberately insensitive or inflammatory
- Contain links

We may remove posts that have no connection to the Trust as this site is for local healthcare information. It is inappropriate for us to comment on or host debates about actions being undertaken by other Trusts, other professional bodies or other countries. Where possible we will try to inform a user that their post has been deleted and offer an explanation as to why. However, as this site is not run by a dedicated team, we may not always be able to do this.


4. Why do you mention the names of some patients? Patients that we name in our articles and posts have agreed and signed to do so. Each patient fills out a consent form which must be signed by them and authorised by a responsible clinician if appropriate.


5. How can I contact you if I don’t want to post my questions on here? You can contact the communications team via email at Communications@bedsft.nhs.uk. Again please note that emails are not monitored 24 hours a day cannot be used to give medical advice. Alternatively, you can contact our PALS team (patient advice and liaison service) via email at PALS@ldh.nhs.uk.


6. Key information and advice

You can find out more about our hospital at www.bedfordshirehospitals.nhs.uk

Terms

Posts which do not comply with our Facebook terms or are offensive, discriminatory or accusatory will be deleted immediately. Bedfordshire Hospitals is not responsible for content posted up by members of the public or external companies. Our acceptance of their profile is not an endorsement of the content.

The keys have officially been handed over for the new clinical buildings at Luton & Dunstable University Hospital, ahead...
07/08/2025

The keys have officially been handed over for the new clinical buildings at Luton & Dunstable University Hospital, ahead of opening later this year.

Construction partner, Kier, have spent over three years on-site building the Oak and Cedar Wing, and after a 15 year journey for many staff, past and present, who have worked so hard to get this project supported, funded and built, the Trust is now one step closer to opening to patients.

Oak Wing comprises of maternity triage, day assessment unit, antenatal and postnatal wards. Cedar Wing houses maternity delivery suites, a midwifery-led birthing unit, bereavement support, neonatal intensive care unit, adult intensive care unit, eight theatres and a planned surgery centre with dedicated pods for pre and post-surgery.

Each area within the new buildings has been designed to enhance patient care and experience, as well as provide the very best environment for the staff to provide outstanding care.

The new buildings will now receive delivery and installation of furniture and medical equipment as well as additions such as artwork, courtesy of Bedfordshire Hospitals NHS Charity.

https://www.bedfordshirehospitals.nhs.uk/news/handover-of-new-clinical-buildings-marks-major-milestone-at-the-luton-and-dunstable-university-hospital

The Trust gives notice that it will hold polls to the Council of Governors for the public constituencies (Luton, Central...
05/08/2025

The Trust gives notice that it will hold polls to the Council of Governors for the public constituencies (Luton, Central Bedfordshire, Bedford Borough) and staff constituency (Non-clinical at Bedford and Luton and Dunstable Hospital).

Read more information about the candidates and the process on our website: https://www.bedfordshirehospitals.nhs.uk/news/notice-of-poll-council-of-governors-election-2025/

Ballot papers have been mailed to all the eligible members. If you are not a member, and would like to vote in next year’s Trust election, please sign up using our online form: https://www.bedfordshirehospitals.nhs.uk/get-involved/ft-membership/become-a-member/

With thanks to Bedfordshire Hospitals NHS Charity, the outside balcony for intensive care patients and staff, as well as...
03/08/2025

With thanks to Bedfordshire Hospitals NHS Charity, the outside balcony for intensive care patients and staff, as well as the relatives room, will be enhanced in the new unit due to open later this year.

Outside space is vital in supporting health and wellbeing, and aiding the recovery of patients. Planting, bespoke furniture and a pergola will be placed in this area.

The relatives room will provide a calming space for loved ones close by whilst treatment is provided, or rest is needed.

Congratulations to the L&D Same Day Emergency Care (SDEC) team for their debut ward accreditation assessment result of S...
02/08/2025

Congratulations to the L&D Same Day Emergency Care (SDEC) team for their debut ward accreditation assessment result of Silver!

There was clear collaboration from team leads, medical, administrative and the nursing workforce. Among the many highlights, the team achieved the maximum score in inclusive care, ensuring every patient felt supported throughout their journey. This was also reflected in a strong patient experience score, which speaks volumes about the care and compassion demonstrated daily.

The leadership of Ward Manager Sonya and Lead Consultant Dr Dhina was evident throughout the department. Their passion and professionalism have created a culture where staff feel valued, supported, and engaged, which is demonstrated in the standard of care.

Well done, SDEC!

1 to 7 August 2025 marks .The theme this year is "Prioritise Breastfeeding: Create Sustainable Support Systems”, focusi...
01/08/2025

1 to 7 August 2025 marks .

The theme this year is "Prioritise Breastfeeding: Create Sustainable Support Systems”, focusing on raising awareness about the benefits of breastfeeding and the need for strong support systems for breastfeeding mothers.

Our Infant Feeding teams and support workers are available within our maternity units to support breastfeeding families if they need extra support. Please speak to a midwife as needed.

For further information and tips, visit the ‘Feeding your newborn baby’ section on our website:
www.bedfordshirehospitals.nhs.uk/our-services/maternity-2/after-the-birth-postnatal/breast-feeding-and-infant-formula/

This is the maternity recovery area within the new build at the L&D.Maternity recovery focuses on providing postnatal ca...
30/07/2025

This is the maternity recovery area within the new build at the L&D.

Maternity recovery focuses on providing postnatal care and support to mothers / birthing people and newborns during the initial period after a caesarean section or other operative birth. This includes monitoring physical recovery, emotional wellbeing, and assisting with infant care and feeding.

For more information visit our website: https://www.bedfordshirehospitals.nhs.uk/corporate-information/redevelopment/main-ld-scheme/maternity/

Please continue to use services wisely during this period of industrial action (Friday 25 – Wednesday 30 July 2025) and ...
26/07/2025

Please continue to use services wisely during this period of industrial action (Friday 25 – Wednesday 30 July 2025) and take simple steps to help ensure care is available to patients who need it most.

Please use 111 online as the first port of call for health needs and only attend our Emergency Department for life-threatening emergencies.

For more information in the industrial action please check our website https://www.bedfordshirehospitals.nhs.uk/news/resident-doctors-strikes-25-30-july-2025/

Our resident doctors are taking strike action from today, until 30 July. During this time our Emergency Departments will...
25/07/2025

Our resident doctors are taking strike action from today, until 30 July. During this time our Emergency Departments will prioritise urgent and life-threatening emergencies only. If you attend for a minor health issue you will be redirected to alternative health care services.

Our services will be impacted by resident doctor strike action from 7am on Friday 25 July until 7am on Wednesday 30 July...
23/07/2025

Our services will be impacted by resident doctor strike action from 7am on Friday 25 July until 7am on Wednesday 30 July 2025. If you have an appointment please attend unless you hear from us - we will be in touch with you directly if we need to rearrange an appointment.

(SAHM) runs from 18 July to 17 August each year. It seeks to commemorate, mark and celebrate South Asian cultures, his...
21/07/2025

(SAHM) runs from 18 July to 17 August each year. It seeks to commemorate, mark and celebrate South Asian cultures, histories, and communities.

This year’s theme is ‘Roots to Routes’, exploring the rich journey of growth, and the evolving connections we make through generations.

Throughout the month, we will be sharing stories from some of our staff, as well as the celebrations taking place across the Trust.

Today is , which we take as an opportunity to raise awareness around HIV, promote action to improve people’s understan...
21/07/2025

Today is , which we take as an opportunity to raise awareness around HIV, promote action to improve people’s understanding around HIV, and eliminate HIV-related stigma. There are still many misconceptions about how people can get HIV, live positively with HIV, and prevent HIV.

Since March we have offered routine HIV, Hepatitis B, and Hepatitis C testing in our Emergency Department for all our patients aged 16+ who are having bloods taken for other reasons.

This automatic testing is part of a national NHS initiative to test in the areas with the highest prevalence of HIV, Hepatitis B and Hepatitis C to detect people living with the viruses, offer treatment and ultimately save lives. Learn more on our website: https://www.bedfordshirehospitals.nhs.uk/our-services/emergency-department/emergency-department-routine-testing-for-hiv-and-hep-c/

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Lewsey Road
Luton
LU40DZ

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