23/11/2025
One of the biggest frustrations hospitals and families report with Patient Transport Services is poor communication β unclear timings, delays with no updates, and uncertainty that makes planning difficult.
At MES, weβve built our service around transparency and reliability:
π² Real-time communication with hospitals and families
β±οΈ Accurate, transparent ETAs
π€ Punctual, professional crews from dispatch to drop-off
π¦ Consistent, patient-centred service
Weβre also proud to be on the NHS SBS Framework, making it even easier for NHS Trusts to work with us.
If your Trust is looking for dependable, clear and efficient PTS support, contact us to see how MES can help.