Helping Hands Home Care

26/10/2025

We are delighted that Helping Hands Home Care is a finalist for the Excellence in Home Care Award 🌟

Part of the LaingBuisson Awards 2025, the Excellence in Home Care Award shines a spotlight on the very best in UK health and social care.​

Well done to all our employees for their continued dedication to delivering the best quality care to every customer across the country. We’re counting down to awards night! 🤞✨​

25/10/2025

The clocks go back
26 October
⏰

25/10/2025

A massive congratulations to Maria, the Branch Care Manager at our Newport branch, who took part in her local community’s Para-Try-Athlon last month, just one year after being diagnosed with Parkinson’s disease.​

Well done, Maria. Your strength and determination are truly inspiring! 💜​

24/10/2025

Well look at this a day full of sweet gestures and thanks for the support to the office staff.
The day started with a customer giving me the Milk tray for driving to Leicester to fetch his glasses left at a medical appointment.
The Quality Street's were brought in as a thank you to our Care Coordinator for being supportive.
Myself and My CTP got a small bar of chocolate from the same carer to just say thanks.
It really has been a wonderful week, i would just like to thank my Care team and Customers.
You make this job even more rewarding 😍

20/10/2025

Happy Diwali to all those celebrating Diwali from all at Helping Hands Lutterworth.

Diwali, the Festival of Lights, is the biggest event in the Hindu calendar and is also celebrated by Sikhs, Jains and some Buddhists.
Diwali symbolises the triumph of light over darkness, good over evil, truth over falsehood, and knowledge over ignorance. So, when will it be in 2025, and what are the key events, festivals and celebrations?
The festivity - also written as Dipavali, Deepawali, and similar variations - means 'rows of lamps.' Those who are celebrating often decorate their homes with bunting, strings of lights, and oil lamps called diyas, along with table decorations designed using patterns from a traditional art form known as rangoli.
The third day of the festival - the main Diwali night - is held on the darkest night of the lunar month, when there is a new moon. This is on the 15th day of that month and is known as Kartik Amavasya (New Moon Day). It is the darkest night after the Hindu month of Ashvin has ended and the month of Kartika has begun.

When the date of that new moon is known, the Diwali festival can be added to the calendar.

As the Western calendar is based on the sun, Diwali moves each year. But it always falls between the middle of October and the middle of November.
Diwali is traditionally a time for exchanging gifts, friendship, peace, and goodwill to all.

For Hindus, Diwali represents the start of the New Year and the beginning of winter. It honours Lord Rama and his wife Sita returning to their kingdom of Ayodhya following the defeat of the demon King Ravana and Sita's rescue from his evil clutches.

For Sikhs, Diwali celebrates the release from imprisonment of the sixth guru, Guru Hargobind Ji, and 52 Hindu Rajas (kings).
For Jains, Diwali marks the anniversary of the attainment of Moksha, the final liberation of the soul from the cycle of death and rebirth, by Lord Mahavir.

Each day leading up to Diwali has a different meaning and these may also vary between regions or communities.

19/10/2025

We’re excited to introduce Eileen, the first person to sign up with our newly opened Salford branch! Here she is with Chelsea, our Branch Care Manager, who’s been working closely with Eileen to ensure she gets the care and support she needs.​​

It’s moments like these that remind us why we do what we do – supporting people to live well at home.​ 💜🏡

We’re so grateful to be part of Eileen’s journey and to help the Salford community.​ 🌟

18/10/2025

One of our customers took the time to type an A4 paged letter of compliments about the care she receives from two of our carers. Sandra was one of the carers, it was our pleasure to present a Moments of kindness in our care team meeting.
This morning we lost a very special customer, i went round to pay respects and again Sandra's care shone out as simply life changing. Whenever i seen this really special gent he would talk about Sandra's exceptional way and proudly pull on the edge of his woolly hat that Sandra hand knitted him as a Christmas present.
We sincerely thank you Sandra for all that you do, please know that you are valued. 💜

18/10/2025

A huge congratulations to carer Sophie from our Swadlincote branch who completed the Alzheimer’s Memory Walk last month! 💜 She took part to raise awareness of the condition and show support for all our wonderful customers living with Alzheimer’s and Dementia.​

Sophie’s dedication and compassion inspire us all. Thank you for making a difference, Sophie 🙏💜​

17/10/2025

This month marked World Cerebral Palsy Day, and a moment to shine a light on the millions of people who live with the condition every day.​

Here is Esi, one of our valued customers, who shares her experience living with cerebral palsy and the challenges of societal perceptions and language. She reminds us that it's not our disabilities that define us, but how we let others’ attitudes shape our self-worth.​

Thank you, Esi, for sharing your story and inspiring us all. 🙌​

17/10/2025

14/10/2025

Black history month, my story.
My name is Angelina I am the Registered Manager for Lutterworth and Registered supporting Manager for Coventry.
I have seen many different terms over the years to describe my ethnic origin, I like to describe myself as mixed race (White British / Black Caribbean). My dad was from Jamacia (Kingston) he was sent to the UK by his parents to better his life, this was not what my dad wanted to do but he left his parents and found himself in the UK.
I would say my dad had a hard life, never settled, never quiet at home. But yet he had a better life, a job, a home and safety compared to what life would have been like in Kingston.
Growing up I guess my wishes were basic too, all I wanted as I grew up was a job, a home and safety.
And then I found my calling in care, I started in care as a carer the values fitted with me really well. Looking after people making sure they were safe, well, cared for just made sense to me. I carried on with this career avenue, my role included the personal care, medication administration, housekeeping, companionship, social inclusion, specialised care, clinical and delegated care as well as supporting Nurses and Gp’s to do the rounds in the care homes that I worked in. The skills you develop from health and social care is really underestimated. I believe that medical professionals look to the skills of carers to complete a good diagnosis for them that may not be able to speak for themselves, its been known for nurses and Gp’s to ask me what I think about the customer I’m caring for as they tried to treat or diagnosis a complex condition.
With all these skills, I have worked my way up into management and now a regulated manager of two branches. I know my parents would have been so proud, particularly my dad who had seen so much change with the non-acceptance of black people back in his day compared to where we are today.
My dad did not talk a lot about black history; he shared his experiences some of which are best left unsaid. He would talk about the meaning of the words from Martin Luther King’s speech “I have a dream”
Well my dream is care, I didn’t know it then but I do now.
I’m proud to work at Helping hands and to have achieved so many outcomes.
We may question why we need black history month, but look how diverse we are today? Let’s take the time to celebrate the change.
I know I am grateful of being a mixed race manager with a wealth of experience in Health and Social care.

11/10/2025

Every day our carers make a real difference to the lives of customers – and feel the satisfaction that comes from rewarding job. 💜​

Here’s what one of our amazing team members had to say about their experience as a Helping Hands care assistant.​

11/10/2025

Celebrating Lucy passing her NVQ level 2 with flying colours.
Well done from team Lutterworth 🎉🎊

10/10/2025

Tea and Talk for World Mental Health Day ☕🌍

This week our Support Office team came together to mark World Mental Health Day with a Tea and Talk session to start conversations and share experiences, including how we manage our mental wellbeing. From helpful tips to personal insights, it was an afternoon full of valuable conversations and support. 💜

Sometimes, all it takes is a cuppa and a chat to spark important conversations – and to start making a difference.

10/10/2025

Mental health matters, and it affects us all. Today marks World Mental Health Day and World Inclusion Day, we’re standing for empathy, understanding, and inclusion.​

Because living well isn’t just about physical health; it’s about feeling connected, supported, and valued in the communities we love.​

With a little patience, kindness, and compassion, we can all make a difference. 💙 Let’s keep the conversation going: It’s okay to ask for help. It’s okay to not be okay.​

10/10/2025

We have a few carers that are just going through alot right now, we just want to say we care about you and are here for you.
Thank you for being part of our team 💜
For the carers that are stepping up to bridge our gaps, we thank you dearly. 💜
We have a beautiful team mentality, thank you from the staff in the office.

06/10/2025

Today, we celebrate the strength and individuality of people living with Cerebral Palsy, a condition that affects movement, walking and communication.

We’re proud to support Penny and Esi, two remarkable individuals who live with CP and continue to thrive in the homes and communities they love. Their stories remind us that with the right support, people can live well, independently, and with purpose.​

Their message is clear: Don’t let anyone tell you what you can’t do. 💜​

Let’s stand together to raise awareness, challenge stigma, and celebrate the power of inclusion.​