25/06/2024
Hello to all of you! We appreciate your feedback over the past few months. Please find below patient feedback regarding the surgery.
1. Receptionist very polite and nurse fully explained procedures and offered other NHS services available.
2. I am very scared of needles I had a blood test done and the nurse was very friendly which made me feel better.
3. Efficient, friendly, punctual generally very helpful.
4. I think there has been a real positive transformation at the GP in recent times. Staff are polite and super helpful. The nurses are a real delight, and ever so smiley when they see patients.
5. The reception staff are always friendly and helpful. It is nice to have a quick chat with the nurse Elizabeth before the injection and always leave with a smile. Would definitely recommend the practice.
6. It is a great surgery, receptionists are polite, and in the surgery, the doctors are always good.
7. Appointment was virtually on time, doctor listened and was helpful and when a blood test was required it was booked for the very next day
8. Making an appointment is easy. The staff were super friendly. The doctor was very clear, pleasant and helpful.
9. The doctor was very bubbly and explained to me everything in the way I could understand.
10. My son who is five always gets appointments when he is sick. The doctors are nice, patient and take time to listen. They also took my dad as a temporary patient.
11. Had a 40 year check nurse Michelle.P was helpful explained everything and helped book appointments for other checks! Thank you.
12. Judith the HCA was brilliant. Very kind. Listen to me and gave me some advice that I needed.
13. The doctor I spoke with was very welcoming and positive. He was straight to the point with his questioning but it truly felt like he cared about my answers, as well as putting a good amount of thought into the next steps to take. Overall, it felt like a very efficient and reassuring visit.
14. A great service from midwife who is always there to listen and help with any queries. Signing in was straightforward and not a long waiting time.
15. I needed an appointment ASAP and received one promptly, was able to get antibiotics and be on way to feeling better.
16. Phoned later in the afternoon explained everything and managed to get an appointment that evening the doctor we saw was very helpful and checked over my son really good and answered all my questions.
17. I find everybody is helpful when l ring or come into surgery.
18. Receptionist was very quick and knowledgeable.