The Mote Medical Practice, at Maidstone and Staplehurst

23/03/2026

There is a National IT outage, please bear with us as we do not have access to patient records

18/03/2026

There is a meningitis outbreak in the Canterbury area.

A patient helpline, run by UKHSA, is now available.
Patients can call 0344 225 3861, Monday to Friday from 9am to 5pm, if you have no symptoms but are concerned, you have been in contact with a confirmed case or have a general enquiry.

Sadly, 2 people are known to have died. It's important to know the signs of symptoms of meningitis and septicaemia.

If you are feeling unwell and unsure or worried please call NHS 111 for advice.

If you or someone you know develops symptoms of meningitis or septicaemia, seek medical help urgently by going to the nearest Accident and Emergency department or calling 999.

Stay updated: www.kmhealthandcare.uk/meningitis-news-feed

Updated meningitis antibiotic clinic details:

Who is eligible for precautionary antibiotics?

- all students and staff living on campus at University of Kent

- close household contacts of cases who have been identified by UK Health Security Agency or who self-identify as having contact with a confirmed case

- Club Chemistry staff

- People who visited Club Chemistry on March 5, 6 and 7.

Meningitis outbreak in the Canterbury area Number of cases 15 cases have been confirmed. Targeted vaccination programme The UK Health Security Agency (UKHSA) has announced a small, targeted vaccination programme will begin, starting with students resident at Canterbury campus halls of residence at t...

17/03/2026

Meningitis outbreak in the Canterbury area

General - ICB colleagues, Thank you for this page Meningitis outbreak in the Canterbury area | News | ICB. Under FAQs it might be helpful to add another question (and its answer) - Am I at risk if I am not vaccinated and what should I do?

17/03/2026

Outbreak of meningococcal disease – advice
Outbreak of meningococcal disease linked to University of Kent and the area of Canterbury
We are aware of the situation at Canterbury University. Understandably, we are receiving a number of inquiries about Meningitis and Meningitis vaccination schedules.

We hope to reassure concerned patients that transmission of Meningococcal bacteria that are usually carried harmlessly in the back of the nose and throat with transmission most likely to occur after close and prolonged contact or after sexual or other intimate contact that enables the spread of the bacteria.

Close contact is defined as prolonged close contact with the case in a household type setting during the 7 days before onset of illness. Examples close contacts would be those living and/or sleeping in the same household, pupils in the same dormitory, boy or girlfriends, or university students sharing a kitchen in a hall of residence.

Please familiarise yourself and your loved ones with the symptoms of meningitis and sepsis

Meningitis – Symptoms – NHS - https://www.nhs.uk/conditions/meningitis/symptoms/

Symptoms of sepsis – NHS - https://www.nhs.uk/conditions/sepsis/

If you are unwell please contact us through our triage, NHS111 or go to A&E if you are very unwell.

All children Born from August 2015 will have received a Meningitis B vaccination in their routine vaccinations (3 vaccines age 8weeks, 12/16 weeks and 1 yr).

If a child has missed a vaccine in this schedule, they are eligible for another vaccine until the age of 2yrs.

After this age the vaccine is only available privately. We are not able to provide this at Mote Medical Practice.

Children in secondary school age 14yrs receive a Meningitis ACWY vaccination. If this has been missed, they can be given this before the age of 25yr. This can be done at the practice.

The UKHSA have said that this vaccination is sufficient protection in the case of this current outbreak.

NHS information about the symptoms of sepsis in children and adults, and where and when to get help.

17/03/2026

In response to the meningitis outbreak locally, emergency antibiotics are available for eligible people at NHS centres. Antibiotic tablets can be offered to people who do not have symptoms, as a precautionary measure. To check whether you are eligible and how to get the precautionary treatment please visit the website:

https://www.kentandmedway.icb.nhs.uk/news/meningitis-outbreak-in-the-canterbury-area-4187?fbclid=IwY2xjawQl9ExleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEe0kQBZ7MNlEQCN3rJXYgUBIH7lAiyEVyJ7mltsE-1q1HJqZeP4WPRQXHkhaw_aem_gapv17KbfccKE4jEljrHuA

The latest information and updates from NHS Kent and Medway.

11/03/2026

NOTICE TO PATIENTS

Local Pest Control Issue

We would like to make patients aware that there is currently a rat infestation in the nearby alleyway adjacent to the practice.

Please be assured that:

The issue appears to be originating from the alleyway, not from within the practice.

The practice has installed traps around the perimeter of the building as a precaution.

We have raised urgent concerns with the local council, who are responsible for the alleyway, and have requested that they take appropriate action.

Maintaining a safe and hygienic environment for our patients and staff is extremely important to us, and we will continue to monitor the situation closely.

Thank you for your understanding.

04/03/2026

04/03/2026

Find urgent care services
You can visit a centre without an appointment if you have an urgent condition that needs to be seen on the same day.

Appointments can also be booked by contacting NHS 111 by phone or online. By using NHS 111, you will know you are going to the right place for treatment.

Urgent treatment centres offer care for injuries and illnesses that are urgent but not life-threatening.

19/01/2026

🛑
Due to a national issue affecting Kent & Medway, our computer systems are currently unavailable.

Unfortunately, none of our staff can access patient records at this time.

IT are working to resolve the issue, but we don't have an estimated time for when the system will be restored.

16/12/2025

Expected strike action impact on NHS services

Resident doctors are planning to strike from 7am on Wednesday, 17 December to 7am on Monday, 22 December.

The NHS will be open for business and people should still come forward for help and attend any pre-arranged appointment unless they are contacted beforehand throughout this period.

Please use 111.nhs.uk as the first port of call for any urgent health need and only use 999 if it is a life-threatening emergency. For more information: www.StopThinkChoose.co.uk.