The Vine Medical Centre

17/09/2025

*** IMPORTANT ANNOUNCEMENT - CHANGES TO OUR APPOINTMENT SYSTEM FROM 18/09/2025 ***

Please note that from Thursday 18th September 2025, we are changing how appointments are booked.

All requests for urgent and routine appointments for a Doctor should be submitted via Anima, which can be found on our website or via the below link.

If you are calling the Practice, please listen carefully to our new telephone message.

Thank you for your patience, and we appreciate your support during this transition.

Please see below the link to submit an anima request:
(https://anima.thirdparty.nhs.uk/blue/o/me168rlthe)

15/09/2025

11/09/2025

*** Urgent Announcement***

Please note that from 18th September 2025 we will be changing how appointments are booked, in the build up to this it means we currently have limited availability. All routine appointments should be submitted via Anima AFTER the 18th September 2025. We apologise for any inconvenience and appreciate your support during this transition. In the run up to 18th September we will still be running the emergency telephone triage system for any urgent on the day needs as normal.

Please see below the link to submit an anima request:
(https://anima.thirdparty.nhs.uk/blue/o/me168rlthe)

10/09/2025

Our OTC (Over the Counter) focus for September is on common “Back to School” conditions: head lice, threadworms, and ringworm. These are frequently seen in both acute and repeat prescriptions, especially during the return to school season.

08/09/2025

KCHFT are delighted to offer a new MSK Outpatient self-referral service to physiotherapy for patients in kent.

03/09/2025

As children return to school after the summer break, the NHS is urging parents and carers to check if their child has had both doses of the MMR vaccine.
Patients can find information about vaccines and check their eligibility at
https://www.getvaccinatednow.co.uk/

21/08/2025

**Important notice**
New way to request appointments – starting Thursday 18th September 2025

We’re making it easier for you to request appointments and other healthcare help. From Thursday 18th September 2025, we’ll be using a new system called Anima, which will be completely replacing the way patients can access the surgery for booking appointments.

Anima seamlessly and confidentially integrates with your medical record bringing improvements to how you request appointments and how our staff assess your condition.

Anima allows our team to continue to improve access times by helping us to direct you to the most appropriate care for your medical needs. This ensures we make use of our limited resources in the most safe and efficient way.

All clinical Anima submissions will be assessed by a clinician who will advise the care navigating team which appointment or advice to be offered according to clinical urgency and need. By using this triage system, it means that patients will be managed more equitably and effectively, connecting our patients efficiently to the right person for the right service.

For patients who struggle with computer access or literacy, please be reassured you can still call the surgery on 01622 754898 where one of our care navigating team will be able to assist you.

Please visit our website to see frequently asked questions. https://www.thevinemedicalcentre.co.uk/news

This short video shows you how to submit an Anima request:

https://www.youtube.com/watch?v=Vy_vkM615YE

Latest news and updates from the surgery

08/08/2025

''Important Notice: Transition to New Online Appointment System (Replacing E-consult)
We wish to inform our patients that, effective 13th August 2025, our current online appointment platform, eConsult, will be replaced by a new system called Anima.
While the process for submitting appointment requests will remain essentially the same, the software interface will be updated. Patients will have the option to create an account with Anima, which we recommend to facilitate a smoother and more efficient experience when making future requests.
We appreciate your understanding and cooperation during this transition. Should you have any questions or require assistance, please do not hesitate to contact us.''

20/06/2025

Good afternoon, everyone. We hope that you are all enjoying this sunny weather and are keeping safe and hydrated.

Please take a look at these simple steps for staying safe in the sun.

12/06/2025

We need you to join us.

14/05/2025

Use of the car park next door to the Academic Centre for our event has been secured. Patients will just need to press the buzzer on exit to let them know they attended the event and the barrier will be lifted.