Chorlton Family Practice

04/09/2025

Half-day closure 24th September 2025
The practice will be closed from 1pm on 24th September 2025for essential staff training. Any emergency medical problems will be handled by Go to Doc, the GP Out of Hours service. They can be contacted by calling the practice as normal, and your call will be diverted. This form will be open in the morning as usual from 7am on 25th September 2025.

04/09/2025

💙 Patient Participation Group Update 💙

Thank you to everyone who came along to our PPG meeting on 28th August – your feedback and ideas really do help us shape the way we deliver care at Chorlton Family Practice. 🙌

Here are some of the key points we discussed:
✨ Lots of positive feedback about the NHS App – we’ll be planning a support day soon so patients can get help setting it up and using it.
✨ Mixed experiences with PATCHS – we’ve launched a patient survey to collect your feedback and improve how it works for you.
✨ Concerns around repeat prescriptions via pharmacies – we’ll be encouraging patients to order through the NHS App to cut down on wasted medication and help you track your prescriptions.
✨ Reception, staff and community services were also discussed – with improvements already being explored.

✅ Thank you again for all your contributions – together we can make real improvements for our patients, staff, and community.

04/09/2025

Practice Data for August 2025

Practice List Size 22489
Inbound Received: 6324 (calls answered)
Average Inbound talk time: 3 m 2 s
Average Queue Time: 8m 17s
Missed calls : 765
Callbacks requested :1377
Callbacks successful:

DNAs : 255
Face 2 Face appts: 3479
Home Visits: 193
Online Consultations : 715
Telephone appointments : 1320
Total patient contact (including admin): 8820

Patient referrals: 788
Pharmacy team patient contact: 2948
Prescriptions issued :6231
Documents processed: 6194

04/09/2025

🎀💗 We did it together! 💗🎀

This week, Chorlton Family Practice raised an amazing £310.00 for Breast Cancer Awareness! 🌸✨

Thanks to the kindness and support of our staff and patients, we enjoyed a cake sale, a raffle for a giant blue elephant 🐘, and a tombola packed with prizes – from candles and collectables to bottles of wine and more!

👏👏👏
A huge THANK YOU to everyone who baked, bought, donated, and joined in. Your generosity helps make a real difference. 💕

04/09/2025

02/09/2025

💉 Flu Vaccination Clinic – Saturday 4th October 💉

Chorlton Family Practice will be holding our annual Flu Vaccination Clinic on Saturday 4th October.

✅ Booking links will be sent out to eligible patients over the next few days.
⚠️ If you are using the NHS App, please note that the booking link may not always open directly – you may need to copy and paste it into your internet browser.

Protect yourself and your loved ones this winter – get your flu jab here at your local practice.

Thank you for helping us to keep our community safe. 🌿

22/08/2025

Bank Holiday Closure Notice

Chorlton Family Practice will be closed on Monday 25th August for the Bank Holiday.

We hope all our patients enjoy a safe and happy Bank Holiday weekend! 🌼☀️

We will reopen as normal on Tuesday 26th August.

Thank you for your understanding.

16/07/2025

Chorlton Family Practice will be moving to a new patient online system - Patches - from 4th August. This will enable far quicker responses and with greater accuracy; helping navigate patients to the most appropriate care everyday. Prior to our launch date we encourage all patients to create a Patches account: Patchs If you require further assistance please use the link below or contact the practice where we will be happy to help.

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16/07/2025

Chorlton Family Practice will be moving to a new patient online system - Patchs - from 4th August. This will enable far quicker responses and with greater accuracy; helping navigate patients to the most appropriate care everyday. Prior to our launch date we encourage all patients to create a Patches account: Patchs If you require further assistance please use the link below or contact the practice where we will be happy to help.

There are several ways to access Patchs: use NHS Login (see here) create an individual Patchs account (how to do this is detailed on this page) create a Patchs account as a carer for someone else ...

07/07/2025

** Update - Phone System is now working - thanks for your patience**

Urgent Notice: Phone System Issues

We are currently experiencing significant technical issues with our phone provider and system, affecting all incoming calls. We are working to resolve this as quickly as possible and will provide updates.

If you need urgent medical advice that cannot wait until our phone lines are restored, please contact NHS 111 online at 111.nhs.uk or call 111.

For life-threatening emergencies, please call 999 immediately.

We apologise for any inconvenience this may cause.

30/06/2025

Monthly practice statistics for June 2025

Practice List Size 22427
Inbound Received: 8439 (calls answered)
Average Inbound talk time: 2m41s
Average Queue Time: 5m47s
Missed calls 558
Callbacks requested 916
Callbacks successful 831

DNAs (patients who did not attend their appointments) 256
Face to Face appts 4068
Home Visits 118
Online Consultations 994
Telephone appointments 1424
Total patient contact (including admin): 9787

Patient referrals: 831
Pharmacy team patient contact: 3028
Prescriptions issued 28,307
Documents processed 4,333