Kennet and Avon Medical Partnership

04/09/2025

Boaters Outreach - How to Access your GP - We would like to welcome you to a drop In session to learn more on 17th September at Pewsey Wharf

04/09/2025

UPCOMING FLU CLINICS:

Saturday 4th October 2025 at The Bouverie Hall, Pewsey
Sunday 5th October 2025 at St Mary's School, Marlborough

For those that are eligible and have a UK mobile number registered to your records, you will be contacted to book your free NHS flu vaccine via SMS. All other patients will be contacted by telephone or by letter.

Our friendly Patient Navigators are also available on the phone (01672 569990) should you wish to book directly with us.

18/08/2025

Good Morning, we are sorry we have been a slow to get started this morning. Unfortunately we have experienced problems with our IT connections. We have managed to access our key clinical systems and the telephone system but are still experience some problems with our network. Please bear with us as we get back on track with appointments. Its that Monday morning feeling !

16/07/2025

Update to Cervival Screening (Smear Test):

From 1st July 2025, those who test negative for HPV, meaning they are at very low risk of cervical cancer over the next 10 years, will safely be invited at five-year intervals rather than three-year intervals, in line with major clinical evidence as per the UK national screening committee.

Those whose sample indicates the presence of HPV or who have had a recent history of HPV, will continue to be invited to more frequent screenings to check HPV has cleared and if not, if any cell changes have developed.

Your next screening date will be given to you on the result letter from your test.

Please call to book your smear test when you receive your invite.

All women and people with a cervix between the ages of 25 and 64 should go for regular cervical screening.

Please visit the NHS website for more information.

07/07/2025

Please be aware we are experiencing a phone outtage at the surgery. Incoming calls are now being received but outbound calls are limited. This may therefore impact anyone expecting a telephone call from our team. Please bear with us as we work with our service provider to restore our lines.

11/06/2025

KAMP host drop in sessions to get the NHS APP!

Drop In Sessions are being held at KAMP to get you set up on the NHS App.

Pewsey Surgery Tuesday 17th June at 2-3pm
Marlborough Surgery Friday 20th June at 2-3pm

The NHS App links you with an increasing list of services:

- see your medical records including test results
- make and change appointments
-request repeat medications
- send and receive messages to your practice

Please bring photo ID and your phone/tablet/laptop that you would like to use to access NHS App or NHS Online.KAMP holding drop-in sessions

11/06/2025

KAMP Phonelines are only partially working
Apologies for anyone having difficulty getting through to us on the phones - we are having some IT problems.
Some staff are having difficulties ringing out, so please bear with us if you are expecting a call.
Thank you
Suzy

09/06/2025

Due to mandatory staff training, KAMP phone lines to Reception will be closed tomorrow from 12:45-14:15. Phone lines will operate as usual outside of these times. Should patients require urgent medical attention during this time, please contact 111 or in an emergency, call 999.
Thank you for your understanding.

03/06/2025

Car Parking next week
Kennet and Avon Medical Partnership have arranged to have the moss removed from the surgery’s roof, the week commencing Monday 9 June 2025.

During this time, we will lose 3 parking spaces in the Car Park, so parking will be restricted more than usual. Therefore, we request that you do not park in the car park unless you are a Blue Badge holder or visiting Kennet Pharmacy.

Alternative free parking is available on George Lane opposite Pets in Practice.

The work may be noisy so we apologise in advance for any inconvenience this may cause.

Thank you very much for your understanding and patience.

22/05/2025

22/05/2025

Blood Test Results Issues

We would like to update you all on recent problems with blood results reaching the practice. GWH have recently updated their pathology system and this has caused delays in results being sent to us. In addition, we are getting up to 7 copies of some results which are clogging up our systems. Some results are coming through with errors preventing us from processing them so that patients cannot see them on the NHS App.

KAMP have been assured by GWH that they are working through the issues that have been caused. KAMP are doing everything we can to minimise the impact for patients until GWHS solve the issues. We would ask patients to bear with us and to contact their specialists at the hospital for any tests requested by them. Please contact PALS at the hospital with any further concerns.

We listen to patient feedback and work with teams and departments across the Trust to improve the way we do things for future patients.

24/04/2025

You may be aware that Dr Sally Hanson retires from KAMP later this month

https://www.kamp.nhs.uk/2025/04/14/dr-sally-hanson-to-retire/

As a result, the patients registered with her will be reallocated to GPs across KAMP to ensure their lists are balanced. This is a very delicate process to ensure that our doctors look after the right number of patients and that households, for example, stay together where possible.

As ever, you are welcome to book appointments with any of GPs who work across both the Marlborough and Pewsey sites, you do not always have to see your named GP.

We would ask that anyone affected by these changes remains with their newly allocated GP for at least 3 months before requesting a change.

It is with mixed feelings that we announce that Dr. Sally Hanson will retire from general practice at the end of April. Dr Hanson has spent the last 30 years at KAMP; she has always shown real…