Darley Dale Medical Centre

01/05/2026

Derbyshire Mental Health Helpline: 0800 number to be switched off on 1 July

Since April 2024, the 24/7 Derbyshire Mental Health Helpline and Support Service has been offering local people two ways to call the team: via an 0800 number and via NHS 111.

From 1 July 2026, the only way to contact the helpline will be by calling 111 and then selecting the ‘mental health’ option (option 2).
The 0800 number – 0800 028 0077 – will be switched off on this date.

If anyone calls the 0800 number after 1 July, they will hear a message asking them to dial 111 and to then select the ‘mental health’ option. In Derbyshire, this is option 2, but the option number may vary in other parts of the country.

28/04/2026

☀️ Bank holiday Monday 4th May update ☀️

The practice will be closed Monday 4th May . We will re-open at 8:00 in Tuesday 5th May.

If you need medical attention when we are closed, please see our contact us page on the website for more information about Derbyshire County Primary Care Trust.

* Use NHS 111 if you need medical help but it’s not an emergency. NHS 111 offers an online service at https://111.nhs.uk/ or you can call them by dialing 111

* Please order any repeat prescriptions you require in time to ensure you have adequate provision over the bank holiday period.

* Be prepared for common health problems by keeping a well-stocked medicine cabinet at home. Speak to your pharmacist if you're not sure what you need.

Kind regards,
Credas medical

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21/04/2026

20/04/2026

❗ Anima update ❗

From Monday 27th April anima is open for routine requests from 7:30AM until the practice closes at 6:30pm.

These requests will be reviewed and responded to within 2 working days.

If your request is clinical this will be passed along to one of our GPs, if this is an administrative request it will be passed along to the most relevant member of staff.

If you need an urgent GP review within 2 working days please call the surgery on 01629 733205, if you have a routine request then please submit this via Anima.

Urgent appointments may result in a booked appointment or a 'sit and wait' time slot dependent on availability. You do not need to call at 8am to arrange this.

Useful links:

Opening Times:
https://www.darleydalesurgery.co.uk/contact-us

NHS Dentistry:
https://www.nhs.uk/nhs-services/dentists/

Pharmacy first:
https://www.nhs.uk/nhs-services/pharmacies/

Whitworth hospital:
https://dchs.nhs.uk/our-services-and-locations/our-locations/community-hospitals/whitworth-hospital

Minor eye conditions service:
https://primaryeyecare.co.uk/services/service-eligibility-tool/

Health information:
https://www.darleydalesurgery.co.uk/health-information

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16/04/2026

Under 18s covid vaccine update:

Nationally, vaccine supply for under 18s has been restricted. As a result, they are only able to commission one provider to deliver vaccinations for the 6 month to 4 year old cohort, and up to four providers to deliver vaccinations for those aged 5–17 years.

At present, the following providers delivering these services:

Cohorts: 6 month -17-year-olds

Provider: Jaysons Pharmacy – Long Eaton
Address: 3 Market Place, Long Eaton, Derbyshire, NG10 1JL
Telephone: 0115 973 0353
Email: pharmacist.longeaton@googlemail.com

Cohorts: 5 -17-year-olds

Provider: Dronfield Healthcare Ltd T/A Dents of Chesterfield
Address: Avenue House Surgery, 109 Saltergate, Chesterfield, Derbyshire, S40 1LE
Telephone: 01246 232858

Thank you,
Credas medical

13/04/2026

MOL update - Tuesday 14th April 2026

The medicine order line will be down from 11am for approximately 30 minutes to update their telephone lines.

Where possible please avoid calling around 11:00am.

If youexperience difficulty getting through, please try again later in the afternoon or consider using one of the alternative ordering methods.

You can also order your presription on the NHS app or SystmOne online.

08/04/2026

🤩📝✨ March Statistics ✨📝🤩

We are sharing these statistic with patients to show how hard our team are working at Darley Dale, Winster and Youlgreave surgeries.

🩷Yet again we have a very productive month.🩷

✨ 1103 bloods tests taken❗Increase of 137❗
✨ 3870 GP appointments ❗increase of 420❗
✨2051 nursing appointments ❗increase of 190❗


🚨 Our DNA (did not attend) appointments have unfortunately increased again to 142 🚨

Please can we remind patients to cancel appointments if you are unable to attend them.

Kind regards,
Credas medical at Darley Dale, Winster and Youlgreave

30/03/2026

Medicine order line update

To support the transition to there new provider, a temporary divert has been put in place until the number porting process has been completed (hopefully in around 2 weeks). While this divert is active, there may be fewer queue spaces available on the lines.

Normal capacity will resume once the numbers have been fully ported. Patients can continue to call the known MOL telephone numbers to get through to the service.

The phonelines are continuously being monitored and tested to confirm queue spaces are available for patients to get through, however as expected on the run up to bank holidays, we expect demand to be higher than normal.

In the meantime, they encourage patients who are able to use online methods to order their prescriptions (including on behalf of relatives), either via the NHS App, NHS website or through our online ordering form at www.derbyshiremol.nhs.uk

Thank you,
Credas medical

forms4health – Smart digital forms for healthcare

30/03/2026

🐣Opening hours over the Easter Bank Holiday period 2026🐣

The practice will be closed Friday 3rd and Monday 6th April 2026 .

We will re open from 7:30 for online consultations on Tuesday 7th April. The practices will be open from 8:00 at Darley Dale and 8:30 at Winster and Youlgreave.

If you need medical attention when we are closed, please see our contact us page on the website for more information about Derbyshire County Primary Care Trust.

Our top tips for a healthy and happy Easter:

* Please order any repeat prescriptions you require in time to ensure you have adequate provision over the Easter period
* Be prepared for common health problems by keeping a well-stocked medicine cabinet at home. Speak to your pharmacist if you're not sure what you need.

* Use NHS 111 if you need medical help but it’s not an emergency. NHS 111 offers an online service at https://111.nhs.uk/ or you can call them by dialing 111

🐰Wishing you all a happy & healthy Easter Bank Holiday🐰

Kind regards
Credas medical at Winster, Youlgreve and Darley Dale

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26/03/2026

NHS Cervical Screening Programme update

At the moment in England, women and people with a cervix aged 25-49 years are routinely invited for cervical screening every 3 years. But now we have a better test for HPV, the UK National Screening Committee (UKNSC) has recommended that those testing negative won’t need to come for a cervical screening quite so often – every 5 years instead of every 3. If your cervical screening shows you have HPV, you may be invited for more frequent screenings to monitor any cell changes.

Why are cervical screening intervals changing?

The Human Papillomavirus (HPV) causes nearly all cervical cancers. We now use a test which is more sensitive and accurate than the previous method (smear test) to look for HPV in your sample. This helps us offer a more personalised approach by finding out who is at higher risk of developing the cervical cell changes that over time, if left untreated, could lead to cervical cancer.

This change from 3 to 5 yearly screening is backed by robust scientific evidence – studies have shown that if you test negative for HPV you are extremely unlikely to go on to develop cervical cancer within the next 10 years. So now we have this better test, you don’t need to be screened as often if you don’t have HPV.

Invites and results

The NHS Cervical Screening Programme has introduced digital invitations and reminders via the NHS App. Eligible people will now receive screening invitations and reminders through the NHS App when they're due. If the NHS App message isn’t read within 72 hours, a letter will be sent as a failsafe. Some participants may also receive an SMS notification. For those where a digital invitation isn’t possible, a letter will be posted as a backup.

Following comprehensive user research demonstrating strong support for receiving screening results digitally, the programme will soon make results requiring referral to colposcopy available through the NHS App. This will ensure that all cervical screening communications will be available digitally.

Since June 2025, over 3 million invitations have been sent via NHS Notify, where 9 out of every 10 invitations have been delivered digitally, with the remainder being sent by post.

https://www.nhs.uk/tests-and-treatments/cervical-screening/

https://www.nhs.uk/nhs-app/

Use the NHS App to view your health information and manage your healthcare online using a phone, tablet or computer.

24/03/2026

❗ Our Practice is re-sharing the IGPM 'Call for compassion campaign' in support of our AMAZING reception team ❗

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need.
They are the gateway to the clinical team, and without them, there is no access.

But constant abuse is pushing them to breaking point. Burnout is rising, and we are losing skilled staff who can no longer absorb the emotional toll.

This campaign is a call for compassion because protecting our reception teams protects access to care. You don't know what happened on the call they just took.

We respectfully ask that our patients & community communicate with our reception staff in a respectful, friendly & courteous manner at all times.

In support of our wonderful hard working staff, our Practice operates a strict no tolerance policy.

Thank you for your understanding on this important matter.

Kind regards
Credas Medical at Darley, Winster & Youlgreave

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need. They are the gateway to the cli...

20/03/2026

Reminder of our NHS app drop in session today

We hope to see you there!! 🥰