Darley Dale Medical Centre

24/03/2026

❗ Our Practice is re-sharing the IGPM 'Call for compassion campaign' in support of our AMAZING reception team ❗

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need.
They are the gateway to the clinical team, and without them, there is no access.

But constant abuse is pushing them to breaking point. Burnout is rising, and we are losing skilled staff who can no longer absorb the emotional toll.

This campaign is a call for compassion because protecting our reception teams protects access to care. You don't know what happened on the call they just took.

We respectfully ask that our patients & community communicate with our reception staff in a respectful, friendly & courteous manner at all times.

In support of our wonderful hard working staff, our Practice operates a strict no tolerance policy.

Thank you for your understanding on this important matter.

Kind regards
Credas Medical at Darley, Winster & Youlgreave

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need. They are the gateway to the cli...

20/03/2026

Reminder of our NHS app drop in session today

We hope to see you there!! 🥰

20/03/2026

Meningitis vaccinations

In light of the current meningitis outbreak in Kent, we are aware that some patients may have some questions or concerns.

Many routine vaccinations protect against meningitis including MenB, 6-in-1 vaccine, pneumococcal, MMRV and Men ACWY vaccines.

The most important thing you can do is ensure you and your family members are up to date with routine vaccinations.

The Men B vaccine is routinely given at 8 weeks, 12 weeks and 1 year of age, and has been offered to babies since September 2015.
Babies can catch-up on missed doses of Men B vaccine up to the age of 2.

Men B vaccination is not routinely offered to children over 2 or adults, unless they are in a higher risk group (i.e. diagnosed with specific medical conditions).

The Men ACWY vaccine is given to children in school (Year 9) and if missed, can be given by their GP practice up to the age of 25.
For more information please follow the link below, or contact the surgery.

https://www.nhs.uk/conditions/meningitis/

Kind regards,
Credas medical

Read about meningitis, an infection of the protective membranes that surround the brain and spinal cord. Find out about the symptoms, vaccines and treatments.

13/03/2026

📝📈February Statistics 📈📝

We are sharing these statistic with patients to show how hard our team are working at Darley Dale, Winster and Youlgreave surgeries.

Yet again we have a very productive month.

We have received 1130 Animas this month. We would like to thank all of our patients for their understanding and time taken to navigate this new system.🥰

🚨 Our DNA (did not attend) appointments have decreased to 131 which is 59 less than last month. 🚨

Please can we remind patients to cancel appointments if you are unable to attend them.

Can we ask patients cancel appointments in advance to allow time for them to be used by other patients rather than going to waste.

Kind regards,
Credas medical

09/03/2026

💚 NHS App Help – Pop In and Say Hello

Come along to your local church hall for friendly support with the NHS App. We’ll help you get set up, answer any questions, and there’ll be a cuppa and cake waiting too. ☕🍰

02/03/2026

QUEST (Staff Training) Wednesday 11th March Afternoon - Closed for staff training:

On ten Wednesday afternoons per year (from April to March) the practice is closed to provide important routine staff training.

Routine appointments, prescription services and online consultations are closed during these times.

For urgent medical advice during this time, please telephone 111 (DHU-the out of hours service). The Practice contracts/funds 111 to support patients medical queries during these periods.

Darley Dale: closes from 13:00pm until 18:30pm and will re open at 18:30 for our evening clinic.
Winster: closes from 12:00pm
Youlgreave: closes from 12:30pm

Kind regards

Credas Medical at
Darley Dale Medical Centre
Winster Medical Centre
Youlgreave Medical Centre

23/02/2026

Betwen 1st February and 12th April certain individuals may be eligible for the COVID-19 vaccination outside of the usual vaccination season.

If you believe you're eligible due to a new condition, e.g. being immunuspressed, then please contact the practice.

This information will then be passed onto one of our GPs and, if eligible, a referral will be sent to Nottingham University Hospital or Stubley Medical Practice who offer inter-seasonal vaccinations.

10/02/2026

📝📈 January Statistics 📈📝

We are sharing these statistic with patients to show how hard our team are working at Darley Dale, Winster and Youlgreave surgeries.

Yet again we have had a very productive month.

Summary of achievements:

✨ GP appointments increased to 3313 (304 higher than last month)
✨ Blood test appointments increased to 937 (109 higher than last month)
✨ New referrals processed increased to 500 ( 47 higher than last month)
✨ Incoming calls taken 6526

We have received 944 Animas this months after the launch in January. We would like to thank all of our patients for their understanding and time taken to navigate this new system.🥰

🚨 Our DNA (did not attend) appointments have also increased to 190 this month which is 33 higher than last month. 🚨

Please can we remind patients to cancel appointments if you are unable to attend them. Can we ask patients cancel appointments in advance to allow time for them to be used by other patients rather than going to waste.

Kind regards,
Credas medical

05/02/2026

QUEST (Staff Training) Wednesday 11th February Afternoon:

The practice will be open for online consultations only.

During this time routine requests can still be submitted using Anima via our website and these will be reviewed at the end of the working day.

The buildings, routine appointments and prescription services are closed during these times.

For urgent medical advice during this time, please telephone 111 (DHU-the out of hours service).
The Practice contracts/funds 111 to support patients medical queries during these periods.

Darley Dale: closes from 13:00pm until 18:30pm and will re open at 18:30 for our evening clinic.
Winster: closes from 12:00pm
Youlgreave: closes from 12:30pm

All surgeries will be open for online consultations during this time.

Kind regards

Credas Medical at
Darley Dale Medical Centre
Winster Medical Centre
Youlgreave Medical Centre

21/01/2026

📈📝December Statistics📝📈

We are sharing these statistic with patients to show how hard our team are working at Darley Dale, Winster and Youlgreave surgeries.

Yet again we had a very productive month.

- 3009 GP appointments
- 2130 Nursing appointments
- 6365 incoming telephone calls
- 6998 prescriptions dispensed

🩷 Well done to our incredible team at this busy time of year in the winter months 🩷

Kind regards,
Credas medical

19/01/2026

Anima Online Triage Update:

Since our Anima online triage implementation, we're regularly reviewing patient & staff challenges and making improvements to our service.

Anima is already making a significant improvement in giving patients earlier access to the Practice and appropriate appointments based on clinical need.

We are still experiencing a high number of telephone calls at 8am having an impact on our call waiting times - to improve this further, we have arranged for our whole team to answer phone lines between 8-8:30am.

We remind our patients:

- All clinical requests are allocated to one of our doctors immediately upon receipt
- The doctor will review your request and you can expect to receive a response about your submission before the end of the working day
- If the doctor determines that you need to be seen more urgently our team will contact you as soon as possible to offer you a same day appointment
- You do not need to phone us to check we have received or chase progress of your request as you're able to see the progress of your request on your Anima account

The practice would like to keep the phone lines available in support of vulnerable patients unable to submit requests online and we thank you for your support and understanding.

All admin requests will be handled by our friendly reception team and you will receive an update on these by the end of the day.

You will be contacted via the app and also by email about any next steps.

Thank you for your patience and positive feedback whilst we're making this transition to make GP appointment more equitable to our whole patient population.

Kind regards
Credas Medical

13/01/2026

📍 Anima Online Form UPGRADE:

To continue to support our patients with the transition to our new Anima Online Consultation Triage Tool, the Practice has upgraded the Anima options on our website.

Patients no longer need to register for an Anima account if you prefer not to.

Patients can submit requests for themselves without an account, choosing to verify your mobile number or skip this step as well as submitting proxy requests on behalf of dependants (children & vulnerable adults).

Kind regards
Credas Medical