Practice 1 Keir Hardie Health Park

09/03/2026

New activity data January 2026
Just a little insight into the current behind the scenes data for the month.
🌟 💫⭐️

05/03/2026

PATIENT NOTICE‼️

📞Phones are currently not being answered, due to a a fire alarm. There are currently no staff in the building.

Thank you for your understanding.

Many Thanks
Practice 1🩵

05/03/2026

POLITE NOTICE

Our surgery is open for GP appointments (emergencies only) today due to staff training.

We apologise for any inconvenience caused and thank you for your understanding.

Practice 1 🩵

25/02/2026

⭐️ FOR THE ATTENTION OF PATIENTS ⭐️

Our computer systems are currently down across all practices. We kindly ask for your patience while we work to resolve the issue.

The systems are operating intermittently and may be slow to respond.

Thank you for your understanding.
Practice 1 🩵

21/02/2026

❗️Health Visitors Update

You may be aware that some Health Visitors in the CTM Health Board area are taking industrial action over the next 4 weeks (23rd February to 20th March 2026).

Our priority during this period is the safety and accessibility of services provided to you and your family and we are working hard to minimise the impact you experience.

However, to keep services safe and ensure we can support families with more complex and urgent needs, we are having to restrict some activities, including routine appointments which have already been cancelled.

Where the health board has not contacted you to cancel appointments, please note these are expected to take place as normal. If you are unsure if group drop-in sessions have been cancelled, please contact us (see below).

Because normal methods of contact may be disrupted, we have established a single point of access which we would kindly ask you to use as the main way to contact the Health Visiting service. You will find the details below:

☎️01443 803930
📩CTM.SPOAHealthVisiting@wales.nhs.uk

We aim to respond to all enquiries within two hours.

There is also a website which you may find useful: https://ctmuhb.nhs.wales/services/childrens-health-visiting/

Remember, if your baby or child is unwell and you are concerned, you should contact your GP or 111 as you normally would.

We are very sorry for the disruption and any concern caused by this issue. Please be assured that we will continue working hard to minimise the extent to which are affected.

17/02/2026

💙❄For urgent mental health support call 111 and press OPTION 2.

You will be placed in direct contact with a mental health professional in your area.

The service is available for people of all ages, 24 hours a day, 7 days a week in all areas of Wales to ensure those in need of support can access it quickly when they need it most.

Keep well this winter ❄💙

16/02/2026

10/02/2026

PATIENT NOTICE

We are currently affected by a power cut across the whole Keir Hardie Health Park building.

Please bear with us, our team will return all calls as soon as our computer systems are back up and running.

Thank you for your patience and understanding🩵

06/02/2026

06/02/2026

Have you had an appointment with us recently ?
Can you spare two minutes and provide us with some feedback via the following link.
Your help and feedback is greatly appreciated 🫶🏻

04/02/2026

💙 𝐖𝐨𝐫𝐥𝐝 𝐂𝐚𝐧𝐜𝐞𝐫 𝐃𝐚𝐲 – 𝟒𝐭𝐡 𝐅𝐞𝐛𝐫𝐮𝐚𝐫𝐲

30/01/2026

PLEASE READ 📞

To help us manage calls efficiently and ensure you reach the right team, please contact the surgery at the following times for specific queries only:

🕗 8:00am
• Same-day phone calls with the doctor only

🕙 Any time after 10:00am
• Nurse, physiotherapy, mental health and pharmacist appointments

🕙 10:00am – 12:00pm
• Results line
• Speak to the admin team
• Please select Option 1

🕑 2:00pm
• Prescription and acute queries
• Please contact your pharmacy first to check if your prescription has been sent before calling the surgery

🕔 5:00pm
• Same-day urine results

Calling at the correct time helps reduce waiting times and allows us to support all patients more efficiently.
Thank you for your cooperation.

Practice 1🩵