30/04/2026
CTAC Appointments Randolph Wemyss – Important Information for Patients
We are currently experiencing some difficulties with patients arriving late to their CTAC appointments and therefore unable to be seen. We would therefore like to clarify how the CTAC service operates.
Booking, cancelling or changing appointments
Airlie Medical Practice reception team manage all CTAC appointments. All appointments must be booked, cancelled or amended via our reception team on: 📞 01333 426083
If you are unable to attend your appointment, please reply CANCEL to your text reminder.
Arriving late
CTAC clinics run on a strict appointment system. If you arrive late for your appointment, unfortunately you will not be able to be seen and will be asked to rebook. This will be recorded as a Did Not Attend (DNA).
Queries on the day
Please note there is no reception team on site to support the CTAC nurse. Lynn is running a full clinic and is unable to manage appointment queries alongside patient care. If you have any questions about your appointment, please contact the reception team at Airlie Medical Practice, not the clinic at Randolph Wemyss.
Future location
Once our new extension is complete, the CTAC service will be delivered at Airlie Medical Practice, Ajax Way, which will allow the service to be fully supported and more streamlined.
Thank you for your understanding and cooperation.