10/09/2025
How to get your medication:
We process your medication requests in two different ways depending on whether we dispense your medication for you.
If you collect your medication from a pharmacy or it gets posted to you. Please use the NHS App or drop in your repeat slip. Your request will usually be sent to the pharmacy within 3 working days.
If you collect your medication from us, you will be aware that we have switched to advanced dispensing. The purpose of this is is to request your medication for next month when you collect the current month. The aim is that this then should be ready for you without delays.
It is important that you therefore are aware of what medication you want to order to collect the next month. We will also not receive a text message when your medication is ready to collect as we need you to collect when you are down to your last 3/5 tablets.
If you have any queries, please call our dispensary line which is open in the mornings 09.00-11.00.
The hatch which is open 8.45-13.00 & 15.00-18:30 to collect medication.
Many thanks
Market Cross Surgery