Waterloo House Surgery

20/04/2026

Reminder: Pain Cafe, Tuesday 21st April, 11am at Millom and Arts Heritage Centre.

PAIN CAFÉ
Living with persistent pain can feel isolating — you don’t have to face it alone.
Join our peer-led Pain Café, a relaxed and friendly space to chat, listen, and connect with others who understand.
📍 Millom Arts and Heritage Centre, Millom Train Station
🗓 Every 1st and 3rd Tuesday each month
⏰ 11am–12pm
☕ Buy a drink, pull up a chair, and join the conversation.
Everyone welcome.

15/04/2026

Please note the surgery will be closed on Thursday 16th April from 1pm for staff training.

For medical advice please call 111, for anything urgent please contact 999.

Sorry for any inconvenience, we will be open from 8am tomorrow.
Waterloo house surgery.

15/04/2026

🌟 Patient Experience Update – March 🌟

A heartfelt thank you to all our patients who shared their feedback following appointments in March. We truly appreciate you taking the time to tell us about your experience.

Your feedback is incredibly valuable - it helps us recognise what we’re doing well and highlights where we can improve. With your support, we continue to learn, grow, and work towards providing the highest standard of care every day.

13/04/2026

April is Bowel Cancer Awareness Month.

Bowel cancer is more treatable when found early, so it’s important to know the symptoms and take up screening when invited.

Symptoms can include:
-Changes in bowel habits (looser stools, constipation, or frequency changes)
-Blood in your poo (or bleeding from the back passage)
-Unexplained weight loss
-Ongoing abdominal pain, bloating, or discomfort
-Feeling tired for no clear reason

These symptoms don’t always mean cancer, but they should never be ignored, especially if they persist.

If you notice persistent symptoms, or something doesn’t feel right, contact your GP practice for advice.

10/04/2026

Early detection saves lives 💙

Regular cancer screening can help find problems before symptoms even begin — when treatment is often more effective. Whether it’s a routine check, a reminder to book that appointment, or encouraging someone you love to get screened, every step matters.

✔️ Know your risk
✔️ Stay up to date with screenings
✔️ Don’t ignore changes in your body

A simple check today could make all the difference tomorrow.

04/04/2026

PAIN CAFÉ
Living with persistent pain can feel isolating — you don’t have to face it alone.
Join our peer-led Pain Café, a relaxed and friendly space to chat, listen, and connect with others who understand.
📍 Millom Arts and Heritage Centre, Millom Train Station
🗓 Every 1st and 3rd Tuesday each month
⏰ 11am–12pm
☕ Buy a drink, pull up a chair, and join the conversation.
Everyone welcome.

26/03/2026

This is on until 2pm at Millom network centre today.

🌿 National Social Prescribing Day 🌿

Today we’re celebrating the power of Social Prescribing and the difference it can make in people’s lives 💚

Do you have social, emotional or practical concerns and need a little extra support? Our Social Prescribing Team is here to help.
We can support you with:

🏡 Housing – advice on applications, repairs, mobility and staying safe at home

🧠 Mental Health – access to support, groups, bereavement help and more

🤝 Social Isolation – connecting you with activities, groups and befriending services
💷 Finances – guidance on benefits, grants, foodbanks and form filling

👨‍👩‍👧 Family Support – help for carers, families and those experiencing domestic challenges

💼 Employment – support with training, courses and volunteering opportunities

Together, we can talk through what matters to you and help you find local services and activities that make a real difference.

📞 Get in touch to find out more or to make a referral.

19/03/2026

📢 Don’t Ignore the Signs of Meningitis & Septicaemia

Meningitis and septicaemia can develop quickly and can be life‑threatening. It’s so important to know the warning signs and act fast.

Some symptoms to look out for include:
• Severe headache
• Stiff neck
• Dislike of bright lights
• High temperature
• Vomiting or diarrhoea
• Rash that doesn’t fade under pressure
• Cold hands and feet
• Confusion, irritability, or drowsiness
• Rapid breathing
• Joint or muscle pain

These conditions can worsen in hours. If you’re worried about yourself or someone else, please seek medical help immediately.

📞 Call NHS 111 for urgent advice.

You can also learn more about symptoms on the NHS website. https://www.nhs.uk/conditions/meningitis/

Stay aware, stay safe, and look out for one another across Cumbria.

UK Health Security Agency NHS North Cumbria Integrated Care

19/03/2026

Due to a power cut at the surgery the phones are taking a while longer to come on, please bare with us while we try and resolve this.
Sorry for any inconvenience caused.

13/03/2026

Waterloo House Surgery is recruiting for the following position within its clinical team:

Long Term Conditions Nurse

Are you looking for a new opportunity to make a real difference in primary care? If you’re organised, motivated, and ready to support our patients and practice team, we’d love to hear from you.

More information, including how to apply, can be found on NHS Jobs via the link below.

https://www.jobs.nhs.uk/candidate/jobadvert/B0554-26-0032?keyword=Long%20Term%20Conditions%20Nurse&language=en

11/03/2026

Please note the surgery will be closed on Thursday 12th March from 1pm for staff training.
For medical advice please call 111, for anything urgent please contact 999.
Sorry for any inconvenience, we will be open from 8am tomorrow.
Waterloo house surgery.

09/03/2026

🌟 Patient Experience Update – February 🌟

A huge thank you to all our patients who took the time to complete our feedback survey after your appointments this February! Your thoughts and experiences are invaluable to us.

Every comment helps us understand what we’re doing well and where we can improve, so we can continue providing the best care possible. Thanks to your feedback, we’re always learning and growing and working towards earning your trust every single day.