Neath Hill Health Centre

14/07/2025

Important Patient Information: Use of Heidi Health at Our Practice

We’re writing to let you know that our practice will soon begin using a digital tool called Heidi Health to support the care we provide to you.

What is Heidi Health?
Heidi Health is designed to improve the quality, safety, and speed of care. Heidi Health does not replace your doctor or nurse. It simply supports them behind the scenes — similar to a digital scribe — helping with the technical side of recording and organising medical information.

What does this mean for you?
When you visit or speak with one of our clinical team members, they may use Heidi Health to help record and review relevant health information. This allows them to focus more on your care and less on admin tasks.

Consent and your choice
Your consent is important. Our clinical team will always ask for your permission before using Heidi Health during your consultation.

If you have any questions or concerns about this, our team will be happy to discuss them with you.

Data privacy and security
Heidi Health is fully compliant with NHS data protection standards. Your information remains secure, confidential, and is only accessed by authorised staff involved in your care.

We’re confident this will help us provide you with better, more efficient care.

Thank you for your continued trust in our practice.

13/03/2025

Please note that the surgery will be closed for training on 19th March 2025 between 14:30 and 18:30. If you need urgent help, please call 111 or in an emergency, call 999.

12/03/2025

🚭💪 Quitting smoking is the best thing you can do for your health! After just 48 hours, your senses of taste and smell will improve. Ready to make a change? Get your free Personal Quit Plan now!

Better help quit smoking website: https://www.nhs.uk/better-health/quit-smoking/

Free NHS quit smoking app (App Store):
https://apps.apple.com/gb/app/nhs-quit-smoking/id687298065

Free NHS quit smoking app (Google Play):
https://play.google.com/store/apps/details?id=com.doh.smokefree&hl=en_GB&gl=US&pli=1

07/03/2025

How can we balance our mental health with the rigours of daily life?

Our Wellbeing Advisor, Andy Bone, speaks on differentiating between things in and out of our control.

If you are struggling with your mental health, we can offer wellbeing sessions and advice for our patients 💙

04/03/2025

What was the impact of the pandemic on our mental wellbeing?

Wellbeing Advisor, Andy Bone, speaks on the impact lockdowns and lack of human contact had on our social skills long-term.

If you are struggling with your mental health, we can offer wellbeing sessions and advice for our patients 💙

28/02/2025

Our Wellbeing Advisor Andy Bone speaks on his top tips for taking care of our mental health.

If you are struggling with your mental health, we can offer wellbeing sessions and advice for our patients 💙

26/02/2025

Our Wellbeing Advisor Andy Bone speaks on the definition of mental health and the importance of taking care of it.

If you are struggling with your mental health, we can offer wellbeing sessions and advice for our patients 💙

18/02/2025

Please note that the health centre will be closed for training on Wednesday 19th February 2025 between 14:30 and 18:30. If you need urgent help, please call 111 or in an emergency, call 999.

17/02/2025

We recently partnered with Harry's Rainbow to provide gift donations to bereaved children from our lovely patients and staff.

Inspired by the overwhelming kindness, our team were also able to match all the donations given by our patients.

Now we speak to founder of Harry's Rainbow, Odette, as she tells us about the impact these gifts will have on the charity.

We're immensely proud to be part of the Milton Keynes community, and will continue to work hard to give back 💙

12/02/2025

Today, we are talking to Nadia, our wellbeing advisor, who is sharing steps we can take to improve our emotional wellbeing through small changes to our everyday lives.

Nadia also shares her 5 defenders for protecting your mental health and managing negative thoughts💭

24/01/2025

We recently implemented a new total triage system using Accurx to allow us to allocate appointments based on the urgency of your issue.

This helps ensure people are seen at the right time, in the right place and by the right person.

Please take a look at this informative video on how it works, and how it will help ensure you get the care you need. If you still have any questions, please pop in to see our reception team who will be happy to help.

https://www.accurx.com/primary-care

You can also visit our website below ⬇
https://onemedicalgroup.co.uk/surgeries/neath-hill/

Accurx seamlessly integrates with your Electronic Medical Record (EMR), and is used by over 98% of all GPs in England. Learn more about Accurx for primary care.