09/09/2025
As of tomorrow the surgery will be using a new total triage system Anima. The link to this is now on the home page of the website, if any of our patient have used an e-consult form in the past you will notice it is not too different. The receptionist will still be on the phones to help those that are not able to complete the forms themselves. There is lots of information on the website too all about Anima as well has helpful videos on how to use and FAQs.
We believe this is going to be a positive change to the appointment system especially for our patients but it is new for all of us. Staff and patients will be navigating this for the first time together so please bear with us over the next few weeks while we all get used to it.
Minster Surgery will be closed from 1pm on Wednesday 27th November for training. The dispensary will also be closed, both will reopen on Thursday 28th November as usual. If you require any urgent medical assistance after 1pm please attend a local walk in centre or call 111.