23/02/2026
1️⃣ week to go until eConsult is live!
eConsult begins at 07:00 on Monday 2nd March 2026.
We felt it would be useful to share some commonly asked questions from our drop-ins:
✅ I’ve tried clicking the link on the website, but it won’t work? – It won’t be live to click until Monday 2nd March
✅ Do I need to register for it? – No, you simply click the link, fill in your name and answer the questions
✅ Do I need to let you know I’ve filled it in? – No, it will come straight through to us. When you fill in the form, it will confirm to you it’s been sent and we have received it.
✅ Can I still use patient access to order prescriptions? – Yes, this will still work. eConsult is MUCH simpler to use than patient access.
✅ I don’t have a computer, but my phone has internet, can I use this? – Yes, you can access eConsult on your phone or computer. You can access it with WiFi or 3G/4G/5G
✅If my relative fills it in, will you call them or me? – This is up to you, it asks for both the person filling in the forms details and patient details and who you will like us to call. Your relative can fill it in from wherever for you, they don’t need to be with you.
🧑🧑🧒🧒 Please remember, if you can’t access the internet (on your phone/computer) and you have no friends/family that can fill in a form for you, please just call and our reception team will help – no one will be excluded from getting help – don’t worry!
