Helping Hands Home Care - Monmouth

Helping Hands Home Care - Monmouth Helping Hands have been supporting people in their own home for over 30 years and are a family owed and family managed company with family values at the core!

If you need support to remain independent in your home, please give us a call on 01600 730386 Our friendly and committed Home Care in Monmouth team offer a full range of different care options that can be adapted to suit your needs, enabling you to be supported in the comfort of your own home. We can support you with personal care, cooking, mobility, medication, housekeeping and attending appointments - we'll even provide companionship. And if your needs increase, we can adapt your care package or provide live in care in Monmouth for round the clock assistance. We are also fully regulated by the Care Quality Commission (CQC), who ensure we provide a safe and effective service. Get in touch today for more information.

Today we held our team meeting at our Monmouth office – but this one was a little bittersweet 💜It was our Care Co-ordina...
08/09/2025

Today we held our team meeting at our Monmouth office – but this one was a little bittersweet 💜

It was our Care Co-ordinator Brynie’s last staff meeting with us, as she will be leaving on Friday. Brynie has been such an important part of our team, always bringing positivity, dedication, and a smile to everything she does.

We’ll all miss her greatly but wish her the very best for the future. Thank you for everything, Brynie – you’ll always be part of the Monmouth family 💐✨

05/09/2025

🎉🌟 Celebrating 1 Year with Dhara! 🌟🎉

Today we are celebrating Dhara’s one-year anniversary with Helping Hands Monmouth! 💙

During her appraisal, Dhara shared a little about her journey so far:

“I’ve improved in so many areas, my language has improved so much from being in this job, my confidence has grown so much, I used to be so quiet and shy but now I talk all the time.
If I hadn’t joined HH I think I would feel so alone, but meeting everyone makes me feel like part of a family and I am not alone. The best thing about HH is how supportive you all are, if we don’t know something we just call the office and you always help us.
I think we all have great teamwork, I love that we all support each other. The office also support us out of work too, like if I’m unwell, for example, the office are always kind and helpful. If I am working I never feel stressed, if I make a mistake or anything like that I’m not scared to say it because everyone is so understanding and helpful.”

Dhara, your words sum up everything we strive for at Helping Hands – teamwork, support, and feeling like part of a family. 💜

We are so proud of everything you’ve achieved in just one year, and we can’t wait to see what the future holds for you. Thank you for the care, kindness, and positivity you bring to our team every single day! 🌟

Please join us in congratulating Dhara on her 1-year anniversary! 👏🎉

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨💷 Salary: £28,000 – £30,000 (DOE)🕒 Hours: 40 hours per week, Monday–...
05/09/2025

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨
💷 Salary: £28,000 – £30,000 (DOE)
🕒 Hours: 40 hours per week, Monday–Friday
We’re looking for a passionate and reliable Care Coordinator to join our friendly Monmouth team!
As Care Coordinator, you’ll be:
✨ The line manager to our amazing care staff – offering leadership, guidance, and support through regular supervisions and quality conversations.
✨ Second in command to our Registered Branch Manager, helping us deliver the highest standard of care in our community.
We’re after someone who is:
✅ Committed and dependable
✅ A true team player with a passion for making a difference
✅ Keen to grow and progress – this role is a perfect stepping stone to becoming a Branch Manager one day!
What we offer:
🎓 Full training and ongoing support
💜A welcoming, dedicated team
🌟 A role where you can see the difference you make every single day
📩 Interested?
To apply or find out more, email Gabby at:
📧 Gabriella.saunders@helpinghands.co.uk
Join us, and help us change lives in Monmouth – one care visit at a time! 💜

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨💷 Salary: £28,000 – £30,000 (DOE)🕒 Hours: 40 hours per week, Monday–...
02/09/2025

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨
💷 Salary: £28,000 – £30,000 (DOE)
🕒 Hours: 40 hours per week, Monday–Friday
We’re looking for a passionate and reliable Care Coordinator to join our friendly Monmouth team!
As Care Coordinator, you’ll be:
✨ The line manager to our amazing care staff – offering leadership, guidance, and support through regular supervisions and quality conversations.
✨ Second in command to our Registered Branch Manager, helping us deliver the highest standard of care in our community.
We’re after someone who is:
✅ Committed and dependable
✅ A true team player with a passion for making a difference
✅ Keen to grow and progress – this role is a perfect stepping stone to becoming a Branch Manager one day!
What we offer:
🎓 Full training and ongoing support
💜A welcoming, dedicated team
🌟 A role where you can see the difference you make every single day
📩 Interested?
To apply or find out more, email Gabby at:
📧 Gabriella.saunders@helpinghands.co.uk
Apply via our website - www.helpinghands.co.uk/jobs
Join us, and help us change lives in Monmouth – one care visit at a time! 💜

29/08/2025

🎉✨ Today we’re celebrating a very special milestone – Lynne’s 1 Year Anniversary with us here in Monmouth! ✨🎉

Lynne is our amazing CTP, and over the past year she’s brought so much dedication, positivity, and heart to the team. 💜 Her hard work and support make such a difference every single day – both to our staff and the people we care for.

We’re so grateful to have you as part of our Monmouth family, Lynne – here’s to many more years of success and laughter together! 🥳💐👏

Drop a comment below to help us celebrate Lynne’s day! 🎊

Real growth. Real support. Real people.We’re proud to share this inspiring feedback from one of our incredible Branch Ma...
29/08/2025

Real growth. Real support. Real people.

We’re proud to share this inspiring feedback from one of our incredible Branch Managers. Starting as a carer and progressing to a management role in just three years - proof that with the right support, your career in care can truly thrive 💜

If you're passionate about making a difference and ready to grow your career, now’s the time to take that next step. Your journey starts here.

28/08/2025

For Esi, living with cerebral palsy involves more than managing physical challenges - it also means confronting the stigma and misconceptions that often surround disability.

Watch as Esi shares the impact of comments, how they shape feelings, and a powerful reminder for us all 💜

When it comes to supporting a loved one, feeling truly listened to makes all the difference.We’re so grateful for this r...
25/08/2025

When it comes to supporting a loved one, feeling truly listened to makes all the difference.

We’re so grateful for this review from Timothy, who has experienced first-hand the compassion and dedication of both our office and care teams.

Every visit, every conversation, and every thoughtful moment matters and we’re proud to be there for families when they need us most. 💜

Huseyin, a dedicated member of our Live-in Care Team, shared what a day in his role looks like - a true example of compa...
22/08/2025

Huseyin, a dedicated member of our Live-in Care Team, shared what a day in his role looks like - a true example of compassionate, person-centred care.

“My day is structured around the needs, preferences, and routines of each individual I care for.”

Person-centred care means putting the individual at the heart of everything we do - respecting their choices, routines, and values. It’s about supporting people to live well, with independence in the comfort of their own homes.

"My role involves various aspects, such as personal care, medication management, meal preparation, companionship, household tasks, communication, and any specialised care that I provide."

This kind of work takes empathy, patience, and heart, and we're proud to have carers like Huseyin who embody this every day. 💜

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨💷 Salary: £28,000 – £30,000 (DOE)🕒 Hours: 40 hours per week, Monday–...
18/08/2025

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨
💷 Salary: £28,000 – £30,000 (DOE)
🕒 Hours: 40 hours per week, Monday–Friday
We’re looking for a passionate and reliable Care Coordinator to join our friendly Monmouth team!
As Care Coordinator, you’ll be:
✨ The line manager to our amazing care staff – offering leadership, guidance, and support through regular supervisions and quality conversations.
✨ Second in command to our Registered Branch Manager, helping us deliver the highest standard of care in our community.
We’re after someone who is:
✅ Committed and dependable
✅ A true team player with a passion for making a difference
✅ Keen to grow and progress – this role is a perfect stepping stone to becoming a Branch Manager one day!
What we offer:
🎓 Full training and ongoing support
💜A welcoming, dedicated team
🌟 A role where you can see the difference you make every single day
📩 Interested?
To apply or find out more, email Gabby at:
📧 Gabriella.saunders@helpinghands.co.uk
Apply via our website - www.helpinghands.co.uk/jobs

Join us, and help us change lives in Monmouth – one care visit at a time! 💜

🌟🌟🌟🌟🌟We’re starting the week on such a high! Over the weekend, we received this amazing 5-star review ✨Feedback like thi...
18/08/2025

🌟🌟🌟🌟🌟
We’re starting the week on such a high! Over the weekend, we received this amazing 5-star review ✨

Feedback like this means the world to our team – it’s a reminder of why we do what we do every single day. 💜

A huge thank you to our dedicated staff for always going above and beyond, and to our wonderful clients and families for trusting us with their care. 💐

Looking for a company that values your time, supports your growth, and offers real flexibility?Here’s what one of our te...
15/08/2025

Looking for a company that values your time, supports your growth, and offers real flexibility?

Here’s what one of our team members had to say about their experience working with us 💜

Whether you're just starting in care or ready to take the next step in your career, we’re here to help you every step of the way.

Looking forward, with pride and purpose 💜Following her recent Outstanding Contribution Award at the HealthInvestor Award...
14/08/2025

Looking forward, with pride and purpose 💜

Following her recent Outstanding Contribution Award at the HealthInvestor Awards, we caught up with our Chair, Jane Ashcroft, to reflect on the moment and look ahead.

From a night celebrating excellence in care, Jane shares what the award means to her, the people behind it, and her hopes for the future of home care.

At Helping Hands, we’re proud to be part of something bigger - a shared commitment to care that empowers, connects, and truly makes a difference.

Looking forward, with pride and purpose 💜Following her recent Outstanding Contribution Award at the HealthInvestor Award...
14/08/2025

Looking forward, with pride and purpose 💜

Following her recent Outstanding Contribution Award at the HealthInvestor Awards, we caught up with our Chair, Jane Ashcroft, to reflect on the moment and look ahead.

From a night celebrating excellence in care, Jane shares what the award means to her, the people behind it, and her hopes for the future of home care.

At Helping Hands, we’re proud to be part of something bigger - a shared commitment to care that empowers, connects, and truly makes a difference.

12/08/2025

“John's visit... keeps me smiling all day”

From shared routines to genuine conversations, John and his carer Margot’s story reminds us that great care is built on trust, respect and friendship.

John shares what makes having Margot by his side so special - with days filled with laughter, stories and companionship.

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨💷 Salary: £28,000 – £30,000 (DOE)🕒 Hours: 40 hours per week, Monday–...
08/08/2025

🚨 We’re Hiring! Care Coordinator – Monmouth Branch 🚨

💷 Salary: £28,000 – £30,000 (DOE)
🕒 Hours: 40 hours per week, Monday–Friday

We’re looking for a passionate and reliable Care Coordinator to join our friendly Monmouth team!

As Care Coordinator, you’ll be:
✨ The line manager to our amazing care staff – offering leadership, guidance, and support through regular supervisions and quality conversations.
✨ Second in command to our Registered Branch Manager, helping us deliver the highest standard of care in our community.

We’re after someone who is:
✅ Committed and dependable
✅ A true team player with a passion for making a difference
✅ Keen to grow and progress – this role is a perfect stepping stone to becoming a Branch Manager one day!

What we offer:
🎓 Full training and ongoing support
💜A welcoming, dedicated team
🌟 A role where you can see the difference you make every single day

📩 Interested?
To apply or find out more, email Gabby at:
📧 Gabriella.saunders@helpinghands.co.uk

Join us, and help us change lives in Monmouth – one care visit at a time! 💜

At Helping Hands, we love celebrating the incredible people who make a real difference every day. Today, we’re proud to ...
08/08/2025

At Helping Hands, we love celebrating the incredible people who make a real difference every day. Today, we’re proud to share Adyanna’s story - one of passion, purpose, and a genuine commitment to person-centered care.

“Growing up, care was always part of my world. My Nana was a carer for the council, and my mum has worked in care for over a decade. Watching their dedication left a lasting impression on me. I started working in care just before turning 17, alongside my mum while still in college, and I haven’t looked back since.”

Adyanna joined Helping Hands in March 2024 at just 19 years old and has been making an incredible impact ever since.

“What I enjoy most is getting to know each client’s routine and personal preferences. There’s something incredibly meaningful about being able to brighten someone’s day - even more so knowing that we might be the only friendly face they see. That motivates me to always deliver the highest standard of person-centered care. Helping Hands is a fantastic company for people who genuinely care about making a difference and creating positive moments in others’ lives.”

We’re proud to have carers like Adyanna on our team - people who bring heart, dedication, and positivity to every shift 💜

Fostering a culture of inclusion, engagement, and wellbeing is at the heart of everything we do, and this week, our Supp...
07/08/2025

Fostering a culture of inclusion, engagement, and wellbeing is at the heart of everything we do, and this week, our Support Office team brought that spirit to life with one of our wellbeing walks around Alcester.

This activity is an important part of helping our team stay connected, support one another, and reinforce the community spirit at the heart of everything we do.

It was a lovely moment to step away from our desks, enjoy the fresh air, chat with colleagues, and spend a moment in the heart of the community we’re proud to serve 💜

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compass...
04/08/2025

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compassion, clear communication, and a willingness to find solutions matter so much.

We were proud to receive this 5-star review from a customer who experienced just that with Lisa, one of our dedicated care consultants. Their words speak volumes about the care, coordination, and trust we strive to deliver every day:

🌟🌟🌟🌟🌟

"Lisa the consultant who took my call was exceptionally helpful and understanding of the difficult personal situation I was facing with my parent's deteriorating health as well as the complex situation of where they were and where they would soon be living, are far apart and would involve many different branches. Everything was, no problem, she organised everything thinking about every detail and finding solutions. The service is breathtaking along with the flexibility and co-ordination between branches to act together."

Thank you for trusting us. 💜

02/08/2025

“In your heart you feel like, I’ve done a good job today”

Meet Margot, one of our incredible carers, as we take a glimpse into her day. Filled with care, kindness, and connection, from her first visit to her last, she brings warmth, patience, and a genuine love for what she does.

It’s the small moments, the shared laughter, and the understanding that make all the difference 💜

Thank you for all that you do, Margot.

We are proud to share this heartfelt feedback from one of our amazing carers 💜Care is beyond a job - it’s about making a...
01/08/2025

We are proud to share this heartfelt feedback from one of our amazing carers 💜

Care is beyond a job - it’s about making a real difference, building genuine connections, and growing both personally and professionally.

We’re grateful and proud of our care team for the compassion they show and the meaningful impact they make every single day.

Address

Wonastow Rd, Wonastow Road
Monmouth
NP255JA

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5:30pm
Sunday 9am - 5:30pm

Telephone

+443331226506

Website

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