Helping Hands Home Care - Monmouth

Helping Hands Home Care - Monmouth Helping Hands have been supporting people in their own home for over 30 years and are a family owed and family managed company with family values at the core!

If you need support to remain independent in your home, please give us a call on 01600 730386 Our friendly and committed Home Care in Monmouth team offer a full range of different care options that can be adapted to suit your needs, enabling you to be supported in the comfort of your own home. We can support you with personal care, cooking, mobility, medication, housekeeping and attending appointm

ents - we'll even provide companionship. And if your needs increase, we can adapt your care package or provide live in care in Monmouth for round the clock assistance. We are also fully regulated by the Care Quality Commission (CQC), who ensure we provide a safe and effective service. Get in touch today for more information.

It's always wonderful to see positive feedback from our dedicated care team.At Helping Hands, we’re proud to foster a su...
26/07/2025

It's always wonderful to see positive feedback from our dedicated care team.

At Helping Hands, we’re proud to foster a supportive and welcoming environment where our team feels truly valued and appreciated for the work they do.

Hearing how our carers feel supported and recognised means so much to us. It reflects the culture we strive to build every day - one that puts people at the heart of everything we do 💜

This Good Care Month, we’re celebrating the everyday moments that matter most 💜Across the country, our branches have sha...
25/07/2025

This Good Care Month, we’re celebrating the everyday moments that matter most 💜

Across the country, our branches have shared beautiful glimpses into the bonds between our carers and customers - from warm smiles to shared laughter and everything in between.

Here’s a look at some of the special moments captured recently 💕

Thank you to our teams for living and breathing trusted care, every single day.

We’ve reached a milestone we’re incredibly proud of, not just because it’s more than any other home care provider, or be...
21/07/2025

We’ve reached a milestone we’re incredibly proud of, not just because it’s more than any other home care provider, or because we’ve maintained our ‘Excellent’ rating — but because behind every review is a person, a family, a moment of care that truly mattered.

Your words have lifted our teams, celebrated our carers, and helped others find care they can trust. 🌟

To everyone who has taken the time to share their experience: thank you. Your feedback doesn’t just rate our service — it reminds us why we do what we do.

Here’s to 4,000 stories of compassion, trust, and real lives touched by care at home 🏡

Emma recently joined Helping Hands in April as part of our Live-in Care team. We spoke with her to learn about her journ...
18/07/2025

Emma recently joined Helping Hands in April as part of our Live-in Care team. We spoke with her to learn about her journey into care and what a typical day looks like:​

“I was inspired to become a Carer after watching my mum care for the elderly when I was growing up and helping take care of my late nanna.

My typical day starts around 7am, preparing breakfast and medication, tidying the house, doing laundry, and supporting my customer with washing and dressing. If she had any appointments, I would drive her or if she wanted to go into town I'd accompany her. I would prepare her evening meal and assist when she is ready to go to bed.

My biggest pleasure is to see my customers happy and being able to live a fulfilled happy life in their own home, no matter their age or disability. This job is a rewarding role and knowing you make someone happy is the best feeling in the world.”
​
Emma’s story shows why care is truly rewarding — it’s about connection, support, and making a real difference every day 💜🏠

Over 4,000 Trustpilot reviews and every single one tells a story 💜​We’ve reached a milestone we’re incredibly proud of, ...
17/07/2025

Over 4,000 Trustpilot reviews and every single one tells a story 💜​

We’ve reached a milestone we’re incredibly proud of, not just because it’s more than any other home care provider, or because we're rated ‘Excellent’ — but because behind every review is a person, a family, a moment of care that truly mattered.​

It’s recognition that means so much, especially as we mark 35 years of supporting people to live well at home.​ Your words have lifted our teams, celebrated our carers, and helped others find care they can trust. 🌟​

To everyone who has taken the time to share their experience: thank you. Your feedback doesn’t just rate our service — it reminds us why we do what we do.​

Here’s to 4,000 stories of compassion, trust, and real lives touched by care at home 🏡​

15/07/2025

What does trusted care mean to you? 💜​​

This Good Care Month, we’re proud to shine a light on our amazing Cheltenham branch team. In this video, India (Branch Care Manager), Liam (Care Training Practitioner), and Joanne (Carer) share what trusted care means to them — and why it’s at the heart of everything we do.​

From the first day of training to every visit in the community, trusted care is more than a phrase , it’s the foundation of the relationships we build every day.​

​🎥 Watch as they reflect on the passion, purpose and pride that drive great care.​

​ ​

As Wimbledon wrapped up yesterday, we’re reflecting on what made the week so special – connecting with our community. Ou...
14/07/2025

As Wimbledon wrapped up yesterday, we’re reflecting on what made the week so special – connecting with our community. Our Strawberry Support Crew activation at Wimbledon Station wasn’t just about strawberries and cream. It was about engaging with real people, answering real questions, and making care feel personal and approachable.

Here’s to more moments like this, in every community we serve 💜

12/07/2025

“He really lifted my spirits” ​

Meet Andy, one of our incredible customers - as he shares why his joint carer, Chris, has made such a meaningful difference in his life. 💜

​From trust and companionship to the little things that matter most, Andy’s story is a powerful reminder of how great care goes far beyond the practical.​

​Watch as Andy opens up about the impact Chris has had, and the bond they’ve built together.​

11/07/2025

🍓 Wimbledon Station was buzzing today — and not just for the tennis!

Our Strawberry Support Crew were out in full force during the semi-finals, serving up strawberries and cream with a side of heartfelt home care advice. It was a joy to meet so many locals and start real conversations about how we support families across South West London & Greater London 💜

Whether you stopped for a treat or picked up info on our services, thank you for sharing your time (and sweet tooth!) with us.


We’re proud to share heartfelt feedback from Karen, a valued member of our visiting care team.Karen’s words are a powerf...
11/07/2025

We’re proud to share heartfelt feedback from Karen, a valued member of our visiting care team.

Karen’s words are a powerful reminder of the meaningful impact our carers make - offering not just support, but connection, compassion, and kindness.

Karen was also recognised with a Moments of Kindness Award in June, in appreciation of her ongoing strength and positivity. She’s a true rock for her team and the people she supports.

Thank you to all our carers for the incredible difference you make 💜

📚✨ Continuous learning in action! ✨📚Today our amazing team at Helping Hands Monmouth took part in specialist Stoma care ...
10/07/2025

📚✨ Continuous learning in action! ✨📚

Today our amazing team at Helping Hands Monmouth took part in specialist Stoma care training.
We’re always dedicated to growing our skills and knowledge so we can provide the very best care and support to our customers.

Proud to see everyone so engaged and passionate about making a difference!💜

🌟 We’re Hiring! Join Our Amazing Team! 🌟Looking for a fresh start, a friendly workplace, and a role where your work trul...
10/07/2025

🌟 We’re Hiring! Join Our Amazing Team! 🌟

Looking for a fresh start, a friendly workplace, and a role where your work truly matters?
We’re on the lookout for passionate, caring, and motivated people to join us! ❤️

✅ Flexible hours
✅ Supportive team
✅ Opportunities to grow
✅ Make a real difference every day

✨ No two days are the same – and your work will put a smile on someone’s face!

📍 Monmouth, Raglan, Usk, Ross on Wye, Coleford, Abbergavenny
📩 Message us to find out more or apply now – we’d love to chat!

Call us on 07918 212826
Visit our website at - www.helpingands.co.uk/jobs

Your next adventure starts here! 🚀

🌟 Moments of Kindness Winner – June! 🌟Please join us in celebrating our amazing CTP Emily Fordham, who has been awarded ...
09/07/2025

🌟 Moments of Kindness Winner – June! 🌟

Please join us in celebrating our amazing CTP Emily Fordham, who has been awarded our Moments of Kindness for June! ✨💜

Emily’s dedication, compassion, and everyday acts of kindness truly make a difference to everyone around her — colleagues, clients, and families alike. Her warm smile, willingness to go the extra mile, and genuine care remind us all what our values are really about.

Thank you, Emily, for being such a shining example of kindness in action. We’re so proud to have you on our team! 👏🌷

Let’s show Emily some love in the comments! 👇💜

08/07/2025

Meet Jenny and her 24/7hr live-in carer Zee as they share the fun, laughter and connection that define their time together 🏡

From shared hobbies to real companionship, this is what trusted care looks like. 💜
​

🌟 Join Us in Hereford Town Centre! 🌟Are you passionate about making a difference in your community? Or are you looking f...
08/07/2025

🌟 Join Us in Hereford Town Centre! 🌟

Are you passionate about making a difference in your community? Or are you looking for quality, compassionate care for yourself or a loved one?

Come and have a friendly chat with us this Friday 11th July, between 10am – 2pm, at the Coffee Cart in Hereford Town Centre!

We’re holding a recruitment and customer drop-in event to meet:
👩‍⚕️ Potential care staff interested in joining our dedicated team
🏡 Customers or families looking for trusted care services in Herefordshire

No appointments needed – just pop by, grab a coffee, and say hello! We’d love to meet you and answer any questions you may have.

☕💬 Let’s talk care – careers and support that truly matter.

Congratulations to our Lutterworth branch for being awarded as one of the Top 20 Home Care Providers 2025 by homecare.co...
07/07/2025

Congratulations to our Lutterworth branch for being awarded as one of the Top 20 Home Care Providers 2025 by homecare.co.uk! 🏆​

This award is especially meaningful because it’s based entirely on reviews from customers, their families and friends. The rankings reflect both the number of reviews and the average rating each provider has received, as of 30th May 2025. 🌟​

​Our Lutterworth Branch Care Manager, Angelina, said: "I’m incredibly proud we’ve achieved this two years running, reaching a perfect score of 10 and being named in the Top 20. Huge credit and thanks to our amazing team of carers and office team, whose hard work and dedication have made this possible – we couldn’t do it without you!"​

​This award is a testament to the meaningful relationships our Lutterworth team builds with every customer, rooted in trust, kindness, and a deep commitment to helping them live well, every day. ​

Congratulations team! 💙​

06/07/2025

What does trusted care look like on a daily basis? ​

Hear from Helen, one of our amazing learning & development trainers, as she shares how we support our carers to deliver consistent, compassionate, and professional care - every single day.​

From building confidence to creating meaningful connections, trusted care starts with the right training and values – with kindness at the heart.​

06/07/2025

What does trusted care look like on a daily basis?

Hear from Helen, one of our amazing learning & development trainers, as she shares how we support our carers to deliver consistent, compassionate, and professional care - every single day.​

From building confidence to creating meaningful connections, trusted care starts with the right training and values – with kindness at the heart.​

Calling all parents 📣Discover the flexibility you need with Helping Hands. Choose your hours, shape your career, and mak...
05/07/2025

Calling all parents 📣

Discover the flexibility you need with Helping Hands. Choose your hours, shape your career, and make a real difference — all on your terms.

✅ Flexible shifts
✅ Full training provided
✅ No experience needed

Being a Care Assistant means being adaptable, kind-hearted, and putting others first. Your role may include:

🤝 Providing companionship
🚿 Supporting personal care such as showering, bathing, and toileting
🦽 Assisting with mobility around the home
💊 Overseeing medication and providing medical support
🧹 Helping around the house with cleaning, cooking, and tidying
🛒 Running errands

Ready to start your journey in care? Pop into your local branch for a chat or apply online today: https://lnkd.in/e8kPdEw

05/07/2025

July marks Good Care Month - a time to recognise and celebrate the incredible work of carers across our regions. ​

​At Helping Hands, we’re proud to shine a light on the compassion, commitment, and care our teams provide every single day 💜​

​From thoughtful thank you cards to coffee mornings and team shout-outs, we're celebrating the carers and customers who make our community so special 🌟​

​Have a carer story or moment you’d love to share? Drop it in the comments below ⬇​

Address

Monmouth

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5:30pm
Sunday 9am - 5:30pm

Telephone

+443331226506

Website

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