31/03/2026
Fed up trying to get through to the practice on the phone or having to tell the receptionist personal information, which you prefer to discuss with a clinician direct?
We understand it can feel frustrating when you need help from the practice. One of the quickest and easiest ways to contact us is through Engage which will be live from 15/04/2026.
Annat Health Centre will be using Engage an online consultation platform.
Online consultations allows you to contact your GP practice without having to telephone or go in person to the practice. Its a secure way to ask your GP questions about your condition and symptoms and also get advice.
The practice usually triages the request and responds within a stated time frame.
We know some patients feel the receptionist asks a lot of questions, but by using Engage there are only 7 quick questions and they usually take just a few minutes to complete.
These questions help our clinicians:
Understand your symptoms clearly
Assess how urgent your problem may be
Direct you to the right clinician or service first time
Avoid unnecessary appointments when advice or another service may help faster.
Giving good information at the start helps us provide safer, quicker and more accurate care.
Please see our practice website for more information and click on the link below for a
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