05/01/2026
*Important Weather Update 5/1/26*
We are currently navigating extreme winter weather across our North region homes. While the snow and ice present challenges, we want to reassure you that the safety and comfort of our residents, staff, and visitors remain our top priority.
Our homes remain fully staffed and operational, and our dedicated maintenance teams and staff are working continually to clear roads and car parks. Due to the volume of snowfall, this is a gradual process, and we sincerely appreciate your patience as we work to keep our sites safe. All sites are currently accessible for essential deliveries, and we have robust contingency plans in place should access become restricted.
For your own safety, we kindly ask relatives to avoid all non-essential travel to our North homes at this time.
We are incredibly proud of our staff, who are going above and beyond to provide seamless care during these conditions. Their dedication ensures our residents stay safe and warm. We will continue to monitor the situation closely and provide updates as needed.
Thank you for your patience and understanding