Direct Access Group

Direct Access Group Improving Access for Everybody. Direct Access has steadily become a global force in the accessibility and inclusion field since its inception in 2004.

Established in 2004, Direct Access is a DOBE (team of disabled people) operating out of the United Kingdom, U.S., and Middle East providing design consultancy, access audits, accessible products, and inclusive media. A DOBE® certified Disability Owned and Operated Business Enterprise, we provide accessibility consultancy based on our team's real lived experience of disability. Delivering architect

ural projects in the UK, United States, United Arab Emirates, Saudi Arabia, Australia, Oman, Ireland, France, and Switzerland, we deliver reliable and informed consultancy based on the common practices and philosophies of our host nation - dedicating ourselves to our clients on all levels from strategy, benchmarking, guidance writing, access appraising architectural designs as well as accessibility audits for already established sites. https://directaccessgp.com/uk/

How I sleep knowing my buildings designs pass the ultimate vibe check.Fully compliant, fully unbothered: smooth access r...
11/05/2026

How I sleep knowing my buildings designs pass the ultimate vibe check.

Fully compliant, fully unbothered: smooth access routes (no obstacle courses here), step-free entrances with proper widths, doors you can actually get through, a downstairs WC that everyone can use, and stairs that don’t feel like a workout challenge.

Because good design isn’t just about looking nice, it’s about making homes work for real people.

Part M = peace of mind 😌

Image Description: A small dog lies comfortably on a neatly made bed, tucked under a soft pink blanket with only its head visible. Its head rests on a blue pillow, giving the impression that it is peacefully asleep. The bedroom around it is warm and lived‑in, with a bedside table holding various personal items and framed pictures hanging on the wall. Overlaid text at the top reads: “How I sleep at night” and the text at the bottom continues: “knowing my building complies with Part M of the Building Regulations 2010."

09/05/2026

Imagine paying to get customers through the door, then blocking every aisle.

That's what most retail websites do to disabled customers. Buttons that don't work. Captions they can’t read. Images they can’t see. Information they can’t get to.

UK businesses lose an estimated £17.1 billion every year through inaccessible websites and digital services.

Accessibility is not a "nice to have". It is sales, conversion, retention, and customer experience.


05/05/2026

Using emojis can be a fun way to express yourself, but remember to use them wisely.

For people using screen readers like JAWS or NVDA, emojis aren’t visual, they’re spoken aloud.

And not always the way you want them to be.

A simple message like: “Great job 👍🔥” might be read as: “Great job thumbs up fire”.

To someone with a visual impairment, ADHD, or dyslexia, it may confuse and distract from your message.

Check out this example from our Products Director, Keir.

30/04/2026

Pause challenge: can you freeze the frame in time to read every myth and truth before Michael strikes it down? Seven autism misconceptions, seven truths.

Test your reflexes and learn something on the way through. Drop your score in the comments.



VD:
Michael stands in a living room with a sofa visible behind him, throwing a series of air kicks and punches choreographed in the style of a Street Fighter video game, accompanied by Street Fighter style music.

Blue caption boxes appear on screen showing common myths about autism, which Michael strikes down.

Yellow caption boxes then appear with the corrective truths. Seven myths are addressed in sequence. On the final correction, Michael falls playfully backwards onto the sofa.

The Street Fighter reference comes from his movement and the music: sharp, choreographed kicks and punches with the crisp, exaggerated rhythm of an arcade fighting game, set to a track that echoes the punchy, percussive style of Street Fighter soundtracks.

Each strike is timed to a caption appearing on screen. Blue caption boxes carry the myths, appearing with impact as Michael's kick or punch lands, then disappearing.

Yellow caption boxes then appear with the corrective truths.

Michael's expression stays focused and level throughout. The choreography and music carry the playfulness.

First, a blue caption with the myth that autistic honesty is brutal and rude is struck down, followed by a yellow caption explaining that autism often prioritises accuracy over social cushioning, and that saying what we believe to be true is not the same as intending harm.

Second, the myth that causing social misunderstanding means someone isn't trying is knocked away, followed by the truth that autistic people put in more conscious communication effort than is often visible.

Third, the myth that visible success means autism mustn't affect a person is struck down, followed by the truth that many autistic successes are harder fought, often at the cost of burnout, anxiety, or rigid coping systems.

Fourth, the myth that struggling socially means a person isn't interested in others is knocked back, followed by the truth that autistic social difficulty is often rooted in energy regulation and capacity, and that the right conditions and an exit option make a real difference.

Fifth, the myth that being able to do something sometimes means being able to do it all the time is struck through, followed by the truth that executive functioning challenges mean autistic people can be highly capable while still needing support, prioritisation, and individualised expectations.

Sixth, the myth that emotional or sensory issues are always visible, and don't exist if they aren't, is knocked down, followed by the truth that autism doesn't stop simply because it can't be perceived, and that its effects are often quiet, internal, mild, but constant.

Seventh and finally, the myth that autistic people have poor hand-eye coordination appears, and Michael throws a final strike. As the yellow correction caption appears, acknowledging that this is sometimes true but that everyone is different and that's no bad thing, Michael lets the momentum carry him backwards and falls playfully onto the sofa behind him, landing with a small grin.

Four things nobody tells you about guide dogs. Swipe through and share with the friend who always tries to pet the worki...
29/04/2026

Four things nobody tells you about guide dogs.

Swipe through and share with the friend who always tries to pet the working dog.

27/04/2026

A young woman was asked to leave a Manchester nightclub because she uses a wheelchair.

That’s not just a bad look, it’s bad business. When one person is turned away, their whole group goes with them. And they don’t come back.

If venues like these don’t start taking accessibility seriously, they’re not just excluding people; they’re losing revenue and damaging their reputation irreversibly to thousands of disabled people, as well as their friends and families.

What needs to change? How can other clubs avoid repeating these mistakes? Roger explains.

Our team is incredibly proud to have supported The Harris as part of the 'Harris Your Place' project for many years, fir...
23/04/2026

Our team is incredibly proud to have supported The Harris as part of the 'Harris Your Place' project for many years, first contributing as consultants to the museum's redesign, and now to the delivery of our tactile wayfinding maps, which will enable more independent navigation for blind and sight-impaired visitors.

Our work together reflects a shared commitment to embedding accessibility into the design, planning, and long-term operation of the building, creating a space that is not only more inclusive but more intuitive for everyone who uses it.

Accessibility delivers the greatest impact when it’s built in from the outset, rather than added later. For us, this project is a strong example of that in practice.

Read more: https://theharris.org.uk/press-news/tactile-maps/

The Harris has enhanced its visitor experience with the installation of new tactile wayfinding maps designed to improve navigation.

E-commerce doesn’t have a problem attracting people, but it does have a problem with seeing its customers through to che...
21/04/2026

E-commerce doesn’t have a problem attracting people, but it does have a problem with seeing its customers through to checkout.

Barriers for online customers are often subtle and overlooked in analytics: things like hard-to-read content, confusing layouts, poor navigation, or interactions that require too much effort.

Individually minor, accessibility issues like these collectively create enough resistance to drive users away at the point of intent.

That includes not just disabled people, but older adults, distracted users, and impulse buyers.

High-performing e-commerce sites, on the other hand, succeed by prioritising clarity, speed, and simplicity.

Design features that improve accessibility are, at their core, just good design.

Read more: https://directaccessgp.com/uk/news/retails-digital-revolution-has-an-accessibility-blind-spot-which-is-costing-millions/

Image Description: A close-up photograph shows a pair of hands positioned over a silver laptop. One hand rests on the trackpad while the other holds a credit card near the keyboard. The laptop keys are clearly visible, and the device appears to be open and in use. The scene is well-lit, with neutral tones and a soft background, creating a clean, modern setting that suggests an online transaction or digital activity.

20/04/2026

How accessible are the buildings we use every day?

The closed fist test is a simple way to find out.

From entrances and door handles to light switches and plug sockets, many features look accessible… until you actually try to use them.

Inclusive design in the built environment isn’t just about meeting standards; it’s about making spaces that everyone can navigate with ease.

Take a closer look next time you’re out and about and see what passes the .

18/04/2026

Ever thought about how accessible the products in your home really are?

The “closed fist test” is a simple way to check. If you can’t use something without gripping, pinching, or twisting, it might not work for everyone.

From kettles to door handles, seemingly small design choices can create big barriers. Inclusive design isn’t just for public spaces; it starts right at home.

Take a look around… what would pass in your house?

Bad wayfinding means confusion, chaos, and questionable floor arrows.Good wayfinding is a tactile map board doing its jo...
14/04/2026

Bad wayfinding means confusion, chaos, and questionable floor arrows.

Good wayfinding is a tactile map board doing its job properly, with raised tactile details you can actually feel, clear Braille labelling, high colour contrast, a proper key that makes sense, and sans serif text sized for real readability.

Because nobody should need a treasure map to find the toilets.

Take a look: https://directaccessgp.com/uk/products/tactile-map-boards/

Image description: Split image of a beige underground station hallway with overhead lights and directional floor markings. The left panel shows an open, empty walkway. The right panel shows the same corridor with a large blue-and-black freestanding tactile map board placed prominently in the middle. Text at the top reads, “you vs the guy she tells you not to worry about.”

Address

Suite GB, Pepper House, Market Street
Nantwich
CW55DQ

Alerts

Be the first to know and let us send you an email when Direct Access Group posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share