Quayside Care Limited

Quayside Care Limited We are a domiciliary and support service based in Pembrokeshire supporting younger and older adults.

10/06/2025

It has been brought to our attention that there is a "disgruntled" facebook post circulating.

Firstly, Liz and I are saddened to read the contents of the post suggesting that we do not care. We would like to address this statement and re-iterate that we do care so much for all the individuals that we care for and our employees. Why would we have ever gone into this industry if we did not care? Why would we work all the hours that we do, ensuring that everyone gets their visits on a daily basis?

We are also utterly disgusted to have been branded as money grabbing useless c***s! We certainly are not money grabbing, we pay all our employees everything that we can, and have even gone to the extent of giving people money.......yes......giving.....not loaning.

As for being useless c***s, we have no words. We are not useless. You may think that we sit behind a desk Monday-Friday, 9am-5pm, but this is far from the truth! We work early mornings, late nights, weekends, just like everyone else.

The person involved in writing this post only has one side of the story. You have every right to believe who you want to believe and what you want to believe, but just be mindful of the impact that your words have on people. This doesn't just relate to us, but to everyone that you come across in life.

Kindness goes a long way in life, and if you can't be kind, you don't have anything.

Much love to all of our supporters ❤️

Sheena & Liz ###

06/06/2025

On the 13th May 2025, our CIW inspector visited us for our Annual Inspection. The thought of the latest inspection has been more worrying than others due to the new ratings that are now published and available. The inspection period as a whole was a very positive experience for us here at Quayside Care. The ratings that are published as well as a report are:

* Requires Significant Improvement
* Requires Improvement
* Good
* Excellent

We are very proud to announce that our ratings are as follows:

* Wellbeing - Excellent
* Care and Support - Excellent
* Leadership and Management - Good

We are so incredibly proud of our entire team for their hard work, dedication, care and compassion every single day, we could not do what we do without you. We would also like to thank everyone that took part in anyway during this inspection.

The report will be available in due course, and will be published once it's ready.

Thank you all once again.

Sheena & Liz ###

04/06/2025

☎️ Landline phones are switching to digital, which could stop telecare alarms working.

If you or someone you know uses a telecare alarm, you must call the landline provider. They will help make sure alarms keep working through the switch over.

To find out more, visit https://digitalphoneswitchover.com/

02/02/2024

A huge thank you to Quayside Care especially Liz, Sheena and Carole for facilitating our Day Service. The first month with you has been wonderful and the feedback from participants and their carers has been amazing.

Address

Narberth

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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