Coastal Medical Partnership

24/07/2025

URGENT NOTICE: National Major Phone Outage

UPDATE 25/07/25 @12:00

Our phone provider has advised they are observing a recurrence of a National Outage issue affecting our ability to call phones connected to the EE network. We apologise for any inconvenience this may be causing you, if you are an EE user. This is out of our control and if you are expecting a call from us, we will contact you as soon as we are able.

UPDATE 25/07/25 @ 09.30

Our Phone Provider issued the following statement:

Following the recent issue impacting outbound calls to mobile numbers, we are pleased to confirm that service has now been fully restored.
Overnight monitoring and customer retesting have shown stable and successful outbound call traffic. No further widespread issues have been reported, and the incident is now considered resolved.

UPDATE 25/07/25 @ 8am
Our phone services have now been restored and we have switched our Online 'Rapid Health' system back on.
Our phone provider is monitoring the situation this morning.
We apologise for any inconvenience you may have experienced yesterday.

24/7/25
Due to the National Phone Outage, and our inability to contact patients, we have switched off our Online 'Rapid Health' system for the rest of today. If you have an urgent matter that needs attention today, please contact your Reception Team at the Surgery you are registered to.

If you have a life-threatening emergency, please dial 999 or visit A&E.

Please visit this page on our website for guidance and information on accessing:
1. Your Pharmacy for minor ailments
2. Lymington Urgent Treatment Centre for minor injury and illness
3. Self-Help
4. Self-Refer
5. NHS Online Symptom Checker and Guidance

https://www.coastalmedicalpartnership.nhs.uk/get-help-when-we-are-closed

24/7/25 @ 3pm.

Our phone providers have advised there is a 'National Major Outage' with multiple mobile and landline providers.

This outage affects your surgery being able to call you. We apologise for any inconvenience this may be causing you. This is out of our control and if you are expecting a call from us, we will contact you as soon as we are able.

If you have a life-threatening emergency, please dial 999 or visit A&E.

Thank you.

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23/07/2025

Repeat prescriptions? Only order what you need via the NHS App, GP surgery or from your community Pharmacy.

23/07/2025

Repeat prescriptions? Only order what is needed from your GP surgery, NHS App or via your community pharmacy.

22/07/2025

22/07/2025

For our Lymington patients -
Booking now open for the New Forest Mencap Celebration Events in Ringwood and Lymington.

If you / person you support / family member would like to celebrate all the activity and good stuff that has been happening at New Forest Mencap over the last 3 or 4 years (funded by the National Lottery Reaching Communities Funding (Lifeskills (long and short courses) and Information and Support)) then please come along and join us!

There will be presentations by those who have used New Forest Mencap support and activities to help them live their best lives.

Come along and meet up and help us celebrate all your good stuff (parent/family carers are welcome too)!!

Booking is essential via this email address (for refreshment numbers) and there is also a free minibus from the Nedderman Centre on the Monday evening to Trinity Church and back (again, booking essential). Additional free, shared transport can be arranged so please let me know if you would need this to either of the locations so it can be organised.

If you have any memories or photos that you would like to share of the activities you have participated in please let me know and we can collect and display these.

17/07/2025

SURGERY CLOSURE:
Today, Thursday 17th July, all our sites will be closed from 1pm until we re-open as usual on Friday 18th July. This is so that our GPs and Practice Nurses can join the TARGET training scheme. This event is organised by Hampshire and Isle of Wight ICB.
If you need medical advice, you can call 111

Please see the poster below for more information. As well as a link to our website for further advice and guidance on how you can get help when we are closed:
https://www.coastalmedicalpartnership.nhs.uk/get-help-when-we-are-closed

16/07/2025

Its worth realising there are lesser known symptoms of constipation.

Is your child struggling to get their poo in the loo?

Constipation affects 1 in 3 children and commonly starts around the potty training stage, although it can also affect babies.

Unfortunately, constipation won’t go away by itself, below are some of the common signs of constipation to look out for, but you can find the full list of causes, symptoms and how to treat it, by visiting our website - https://eric.org.uk/childrens-bowels/constipation-in-children/

15/07/2025

Great new drop-in at the Coates Centre https://www.oakhavenhospice.co.uk/wellbeing/

09/07/2025

It's Alcohol Awareness Week, running from 7-13 July 2025, on the theme of alcohol and work.

There are so many ways that you can make change for yourself and others this Alcohol Awareness Week as we look at the links between alcohol and work. Whether it’s helping to change the role alcohol plays in a workplace or getting tips for managing your own drinking when the pressures of work pile up, we’ve got something for you.

Around 10 million of us are regularly drinking alcohol in ways that can harm our health and wellbeing. From headaches, hangovers and sleepless nights to lowe...

02/07/2025

First Friday of every month.

Please see details for the New Milton Cancer Support Group - brilliantly set up by a resident who identified a clear need in the local area.
First Friday of every month starting 2nd May 2025.

02/07/2025

Sing Your Way to Better Mental Health at New Milton Library!
Wednesday 17th September to 10th December 2025 10am to 11.00am.
This course is free but booking is essential, please visit https://shop.hants.gov.uk/collections/library-courses to book your place.
If you have issues booking online, please contact branch staff or call 02392 232957.

26/06/2025