23/01/2026
💬 You said, we did
We recently asked our clients and families for feedback and we’re so pleased with what you told us 💙
You told us:
✨ You feel safe and well cared for
✨ Our staff are kind, respectful and reliable
✨ You would recommend Helping at Home
You also told us we could do better by keeping you more informed when visit times change.
👉 So here’s what we’re doing:
We’re improving how we communicate any changes to visit times, making sure clients and families are informed as early as possible for peace of mind.
Thank you to everyone who took the time to share feedback it helps us keep improving and continue delivering safe, kind and reliable care every day.
💙 Helping you feel supported at home.