Chesterton Surgery

Chesterton Surgery Patient-focused GP Practice providing exceptional healthcare and diverse services. Please do not post comments if you require an urgent reply.

This page is not continuously monitored and we aim to reply within working hours, usually within 2 working days.

💚Today is Parent Mental Health Day 💚Being a parent or carer can be incredibly rewarding, but it can also feel stressful...
30/01/2026

💚Today is Parent Mental Health Day 💚
Being a parent or carer can be incredibly rewarding, but it can also feel stressful, overwhelming, or isolating at times. Looking after your mental health is just as important as looking after your family.

We are lucky to have two dedicated mental health practitioners supporting our patients in our PCN:
• Jayne, who works with children & young adults (up to 25 years old)
• Emily, who supports adults (aged 26–65).

They help patients who are feeling “stuck,” or experiencing declining mental wellbeing.
If you’re feeling stressed or struggling with your mental health, Jayne, Emily, and our team are always here to listen and support you. You don’t have to face it alone. 💙

📆Every missed appointment is time that could have been offered to another patient. When appointments are missed without ...
29/01/2026

📆Every missed appointment is time that could have been offered to another patient.
When appointments are missed without notice, it increases waiting times and affects patients who need care.

If you can no longer attend your appointment, please let the surgery know as soon as possible, even short notice allows us to reallocate the appointment to another patient who may be waiting for care.
You can cancel quickly via your appointment text message, via the NHS App, or by calling the surgery.

Working together helps us provide a fair and efficient service for all patients.💙

🧘‍♀️Mental health is just as important as physical health, and support is available through your GP surgery and our PCN....
28/01/2026

🧘‍♀️Mental health is just as important as physical health, and support is available through your GP surgery and our PCN.
Many people experience anxiety, low mood, stress, or sleep problems at some point, and help is available.

❤We are lucky to have two dedicated Mental Health Practitioners within our PCN:
• Jayne, supporting children and young adults up to 25 years old.
• Emily, supporting adults aged 26–65.

Our mental health practitioners can offer assessments, advice, support, and help signpost patients to further care where needed.

🩷Patients can also access and self refer to NHS Talking Therapies, which provide psychological support for common mental health problems such as anxiety and depression.
This service can often be accessed directly without a GP referral here: https://www.nhs.uk/tests-and-treatments/talking-therapies/

🎶 Music, Memories and Meaningful Moments 🎶We’re pleased to share details of Music and Memories, a welcoming group run by...
28/01/2026

🎶 Music, Memories and Meaningful Moments 🎶
We’re pleased to share details of Music and Memories, a welcoming group run by the Father Hudson Charity, held at The Brampton Museum.

📍 Where: The Brampton Museum, Newcastle-under-Lyme, ST5 0QP
🗓 When: First Thursday of every month
⏰ Time: 1:30pm – 3pm

Music and Memories is a music-based session particularly for older people living with dementia and their carers. The group is dementia inclusive (but not exclusive), offering a relaxed and supportive space for everyone.
Expect plenty of singing, dancing, laughter and fun, plus cake and hot drinks to enjoy along the way 🎶☕🍰

A lovely opportunity to connect, reminisce and enjoy music together.
Find out more, or contact them directly by visiting: https://www.fatherhudsons.org.uk/older-people/young-at-heart/

👨🏻‍⚕️👩‍⚕️Your GP surgery is supported by a multidisciplinary team, working together to provide care to our patients.Our ...
27/01/2026

👨🏻‍⚕️👩‍⚕️Your GP surgery is supported by a multidisciplinary team, working together to provide care to our patients.
Our teams include GP's, practice nurses, advanced nurse practitioners, pharmacists, mental health team, care coordinators, health and wellbeing coaches, dietitians, paramedics, physiotherapists, care home team, social prescribers, healthcare assistants, and administrative staff.

Each team member has specialist training and skills.
Seeing the most appropriate professional often means quicker access to care and more time focused on your specific health needs!

Find out more about our team here: https://www.heathcotestreetsurgery.nhs.uk/team/

💊Repeat prescriptions help ensure you receive regular medication safely and consistently. Please request your repeat pre...
26/01/2026

💊Repeat prescriptions help ensure you receive regular medication safely and consistently. Please request your repeat prescription at least 5 working days before you run out to avoid delays.

🌐Ordering online, or via the NHS App is the quickest and safest method, reducing errors and helping free up phone lines. You can do this here: https://accurx.nhs.uk/patient-initiated/m83005

❓If you have questions about your medication, experience side effects, or feel it may no longer be helping, please contact the surgery rather than stopping the medication yourself.

Regular medication reviews are important and help make sure your treatment remains safe, effective, and appropriate.

Weekly NHS app drop-in session.📱Need help setting up the app, ordering prescriptions, booking appointments, or viewing y...
26/01/2026

Weekly NHS app drop-in session.📱

Need help setting up the app, ordering prescriptions, booking appointments, or viewing your medical info on your phone?

Come along for friendly, hands-on support from our Practice Coordinator!

📅 Every Tuesday
🕐 9am - 11am
📍 Heathcote Street Surgery

No appointment necessary, just call into the practice.

Let’s take the stress out of digital healthcare - we’re here to help! 🙌

🍼 Breastfeeding, formula, or both?Feeding your baby can feel tricky at first—but the NHS has step-by-step guidance to ma...
26/01/2026

🍼 Breastfeeding, formula, or both?
Feeding your baby can feel tricky at first—but the NHS has step-by-step guidance to make it easier.

Learn about:
-How often to feed your baby ⏰
-Recognising hunger cues 👶
-Getting support if breastfeeding is hard 🤱

💡 Did you know? Skin-to-skin contact helps with bonding and can improve milk production.
🌟 Click to read more: https://www.nhs.uk/best-start-in-life/baby/feeding-your-baby/

📞Knowing which NHS service to use can help you get the right care faster. Your GP surgery is best for ongoing health con...
23/01/2026

📞Knowing which NHS service to use can help you get the right care faster.
Your GP surgery is best for ongoing health concerns, medication reviews, and non-urgent problems.
Remember to use your surgery's website to contact them, via online consultations if you are able to!

👨‍🔬Use your local pharmacy, for many common, minor illnesses, your local community pharmacy can now provide advice and treatment through the NHS Pharmacy First scheme, without the need for a GP appointment. Trained pharmacists can assess symptoms, offer clinical advice, and in some cases provide NHS treatment or medication where appropriate.
Find your nearest pharmacy here: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy/

If you need medical advice when the surgery is closed, NHS 111 is available 24/7 online or by phone.
They can advise you on self-care, arrange an out-of-hours GP appointment, or direct you to urgent care if needed.📞
Use the link here to access NHS 111: https://111.nhs.uk/

🚑A&E should only be used for serious or life-threatening emergencies, such as chest pain, severe bleeding, breathing difficulties, or loss of consciousness.
Find your nearest emergency service here: https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/find-urgent-and-emergency-care-services/

Using services appropriately helps keep emergency care available for those who need it most.🏥

📱 Using the NHS App & Online ServicesMany NHS services are now available online, making it easier for patients to manage...
22/01/2026

📱 Using the NHS App & Online Services
Many NHS services are now available online, making it easier for patients to manage their healthcare at a time that suits them.

By using the NHS App or NHS online services, you can:
• Request repeat prescriptions.
• Check upcoming appointment details.
• View parts of your medical record.
• Update your contact details.
• Access NHS health information and advice.

Using online services can save time and helps keep our phone lines free for patients who are unable to access digital options.

How to register for the NHS App:
1️⃣ Download the NHS App from the App Store or Google Play, or visit the NHS website.
2️⃣ Log in using your NHS login (or create one if you don’t already have one).
3️⃣ You may be asked to verify your identity, which can be done using photo ID or using the face recognition feature.
4️⃣ Once set up, you can link the app to your GP surgery and start using available services.

If you are unable to complete online identity checks, our team can help you register for online services, just get in touch!
If you need help getting started or have questions about using the NHS App, please speak to a member of our team, we’re always happy to help!

🌟 Labour doesn’t have to be scary!Knowing what to expect can make a huge difference. The NHS Best Start in Life guide co...
22/01/2026

🌟 Labour doesn’t have to be scary!
Knowing what to expect can make a huge difference.

The NHS Best Start in Life guide covers:
Signs of labour 💡
Pain relief options 💆‍♀️
What happens in hospital or at home 🏥

It also includes tips for partners and support people, so everyone feels prepared. #

👶 Tip: Creating a birth plan can help you feel more in control.

📘 Discover all the practical advice here: https://www.nhs.uk/best-start-in-life/pregnancy/preparing-for-labour-and-birth/

💙 Warm Packs Making a Difference in Our Community 💙This winter, Heathcote Street Surgery is proud to support some of our...
21/01/2026

💙 Warm Packs Making a Difference in Our Community 💙
This winter, Heathcote Street Surgery is proud to support some of our most vulnerable patients through the distribution of warm packs, helping to provide comfort and warmth during the colder months ❄️

These packs have been very generously donated by Ibstock Brick, whose continued kindness and strong community values have made this initiative possible. A huge thank you to them for their support.

Each warm pack contains essential items such as warm socks, gloves, a hat, scarf, blanket, hot water bottle and an insulated mug, small things that can make a big difference.

Our Health Care Support Worker, Vikki, will once again be personally delivering the packs to patients who have been identified as most in need 💙

This initiative shows what can be achieved when patients, practice staff and local organisations work together to care for our community.
Thank you to everyone involved, including our Patient Participation Group, for helping to make this happen.

Address

2 Heathcote Street
Newcastle Under Lyme
ST57

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 1pm
Friday 8am - 6pm

Telephone

+441782561057

Website

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