09/04/2026
If you would like to submit feedback to the surgery regarding your experiences, there are a few ways to do this.
😊 We have a feedback form available in the surgery waiting room, or you can request a feedback form via our friendly reception team.
☎️You can contact us to discuss your experiences via telephone, just call 0191 282 2890!
📩 You can send us an email at west.road@nhs.net
We value and take patient feedback very seriously, and we are committed to both seeking and acting on feedback received.
Each month, the practice collects responses from the friends and family test results and from feedback forms provided in the surgery and after appointments. The results are collated each month, and you can view the latest results below as well as download reports from previous months.