West Road Medical Centre

21/01/2026

Do you ? Find out more about how to keep your liver healthy on the website: britishlivertrust.org.uk/information-and-support/love-your-liver

19/01/2026

If you would like to submit feedback to the surgery regarding your experiences, there are a few ways to do this.

😊 We have a feedback form available in the surgery waiting room, or you can request a feedback form via our friendly reception team.

☎️You can contact us to discuss your experiences via telephone, just call 0191 282 2890!

📩 You can send us an email at west.road@nhs.net

We value and take patient feedback very seriously, and we are committed to both seeking and acting on feedback received.

Each month, the practice collects responses from the friends and family test results and from feedback forms provided in the surgery and after appointments. The results are collated each month and you can view the latest results below as well as download reports from previous months.

###### Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

16/01/2026

Get your cervical screening result faster with the NHS app.

Download the NHS app here: https://www.nhs.uk/nhs-app/

15/01/2026

Guts UK is a founding charity member of the Less Survivable Cancers Taskforce (LSCT). They help to raise vital awareness for the less survivable cancers – four of which are digestive cancers – and fund life-changing research into these cancers.

Fine out more here:

Guts UK is a founding charity member of the Less Survivable Cancers Taskforce (LSCT).We help to raise vital awareness for the less survivable cancers, four of which are digestive cancers

14/01/2026

Every moment in life is precious. Make this New Year the one where you quit smoking for good:
• Better health and feel fitter
• More money
• Feel less stressed
• To be there for your family like Cathy

Stopping smoking gives life back. Find advice and free friendly local support at FreshQuit.co.uk

13/01/2026

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

13/01/2026

January is which aims to raise awareness of risk factors for liver disease.

Please find out how you can improve your liver health and raise awareness on the website: britishlivertrust.org.uk/love-your-liver-month

12/01/2026

In December last month, 320 people didn't attend their booked appointments!

Appointments can be cancelled via NHS App, by phoning the practice and we've recently introduced a cancellation link in our sms appointment confirmation and reminders that we send. It couldn't be easier to cancel appointments and allow someone else to book in.

If you can't make your appointment for any reason, please make sure you cancel ahead of time so someone else can be seen.

Thank you

12/01/2026

Riverside Community Health Project are currently hosting a 'Steps Forward' group which is a creative, weekly art class followed by a mix of activities designed to develop practical skills and build confidence.

Join by contacting Toni Harvey on 0191 2260754

Riverside Community Health Project

08/01/2026

🎉 Free Teeth Check at Galafield family hub! 🦷
Friendly dental students from Newcastle University will be visiting to help you look after your smile. They can give easy tips and a quick check-up for you or your child.
📅 Wednesday 14th January
⏰ 9:15am – 4:30pm
📍 Galafield Family Hub
Come along and keep your smile happy! 😁
Newcastle University Healthworks Newcastle Inspire Youth Tyne And Wear

31/12/2025

Patients can now easily view, accept, request to change or cancel outpatient appointments at Newcastle Hospitals in the NHS App.

For more information click the link below.

If you are having issues with accessing your appointments or have any questions, contact the Appointment Booking Centre on 0191 282 4444.

Thousands of patients are now receiving text messages telling them how they can manage some of their Newcastle Hospitals appointments through the NHS app, in...

29/12/2025

Winter bugs are here! STOP the spread.

Hand washing is one of the most effective ways of preventing the spread of infection.

Wash your hands with soap and warm water or use an alcohol-based gel to help protect yourself, patients and staff this winter.