SureCare Newcastle & North Tyneside

SureCare Newcastle & North Tyneside Delivering exceptional home care services across Northumberland, Newcastle, and North Tyneside. How can we assist you or your loved ones today?

Our dedicated team is here to provide bespoke & compassionate support tailored to your individual Choices. We aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving their aims and objectives. We encourage feedback from our clients, their relatives, friends and representatives. We aim to provide a tailor made package of care and support that contributes to the overall health and well-being of its clients, whilst incorporating individual needs, wishes and preferences. We will work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and, wherever possible, participation within our local community. Before we can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We ensure that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs. Our rigorous recruitment and in-house training procedure ensures we continuously provide the highest calibre of staff. Our staff are regularly monitored and supported in their role, and career progression and development is encouraged throughout. Our Vision
To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason. Our Mission
To consistently provide our clients, with the highest quality of tailor made, person centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, wellbeing and quality of life. Our Values
We provide a Community of Care Services for Life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.

As the temperatures drop, it’s important to stay warm and well at home ❄️Here are a few simple tips:🏠 Keep the heat in🧣 ...
22/11/2025

As the temperatures drop, it’s important to stay warm and well at home ❄️

Here are a few simple tips:
🏠 Keep the heat in
🧣 Layer up
🔥 Heat your home safely
💉 Get your flu jab

At SureCare, we’re here to support you and your loved ones to stay safe, warm and cared for this season 💙

Get in touch with us today to learn more! 📞

You’re not alone this winter 💙At SureCare, our caring team is here to offer companionship, support and a friendly face w...
20/11/2025

You’re not alone this winter 💙

At SureCare, our caring team is here to offer companionship, support and a friendly face when it’s needed most 🤝

A warm chat, a shared smile or a simple cup of tea can make all the difference ☕

Learn more about our services here: https://www.surecare.co.uk/

Taking care of ourselves is so important, especially as we get older 🙌Here are a few simple self-care ideas for older ad...
18/11/2025

Taking care of ourselves is so important, especially as we get older 🙌

Here are a few simple self-care ideas for older adults:

🚶‍♀️ Take a short daily walk
📞 Call a friend or family member
🎶 Listen to your favourite music
🥗 Nourish yourself with wholesome meals

How do you take care of yourself? Let us know!

We’re so proud to receive such wonderful feedback from our clients and their families 💜You can read more of our great re...
17/11/2025

We’re so proud to receive such wonderful feedback from our clients and their families 💜

You can read more of our great reviews by visiting the website below! ⬇️

🔗 https://brnw.ch/21wXz81

You can’t pour from an empty cup, take time to refill yours! ☕💙At SureCare, we know that care workers give so much of th...
14/11/2025

You can’t pour from an empty cup, take time to refill yours! ☕💙

At SureCare, we know that care workers give so much of themselves to others 🙌

Remember, looking after your own wellbeing helps you give the best care possible 🤝

Let’s celebrate the people who make life a little brighter every day 🌟Nominate a care worker, client or friend in the co...
13/11/2025

Let’s celebrate the people who make life a little brighter every day 🌟

Nominate a care worker, client or friend in the comments who deserves recognition for their kindness, big or small 💜

Can we accommodate my needs if they increase? 👀Yes, we offer flexible and adaptable care! 🙌If there is any change to you...
11/11/2025

Can we accommodate my needs if they increase? 👀

Yes, we offer flexible and adaptable care! 🙌

If there is any change to your care needs we will reassess the support required and work with you to agree a new care plan that continues to meet your needs, wishes and preferences.

Read more of our FAQs here:
👉 https://www.surecare.co.uk/faq/

Today, we pause to honour the brave men and women who gave so much for our freedom.We remember their courage, their sacr...
09/11/2025

Today, we pause to honour the brave men and women who gave so much for our freedom.

We remember their courage, their sacrifice and their enduring legacy.

This winter, we’re looking for reliable, resilient and compassionate care workers to make a real difference ❄️💙If you’re...
07/11/2025

This winter, we’re looking for reliable, resilient and compassionate care workers to make a real difference ❄️💙

If you’re someone who goes the extra mile to help others stay safe and cared for at home, we want to hear from you! 🤝

Join the SureCare team today
👉 https://www.surecare.co.uk/careers/

Fireworks can be frightening for our four-legged friends 🎆🐾If your cat or dog gets anxious during fireworks, here are a ...
05/11/2025

Fireworks can be frightening for our four-legged friends 🎆🐾

If your cat or dog gets anxious during fireworks, here are a few ways to help:

🏡 Keep curtains closed and lights on
🎶 Play gentle background music
🤝 Create a safe space where they can hide and feel secure

At SureCare, we care for the whole family, pets included!

Get in touch with us today to find out more about how we can help 🙌

Cold days call for cosy comforts! ❄️☕️Whether it’s a hot cup of tea, a soft blanket or a good book, we’d love to know......
03/11/2025

Cold days call for cosy comforts! ❄️☕️

Whether it’s a hot cup of tea, a soft blanket or a good book, we’d love to know...

What’s your favourite cold weather comfort? 💙

Live-in Care offers warmth, safety and peace of mind for these colder months ❄️Here are some of the key benefits:🏡 Stay ...
01/11/2025

Live-in Care offers warmth, safety and peace of mind for these colder months ❄️

Here are some of the key benefits:
🏡 Stay in familiar surroundings with round-the-clock support
🔥 Care workers help ensure the home stays cosy and heating is managed safely
🥣 Enjoy hot, home-cooked meals to stay healthy and energised

We're here to help your loved ones live comfortably and confidently at home 💙

Learn more here: https://www.surecare.co.uk/care-services/live-in-care/

Address

The Grainger Suite, Dobson House, Regent Centre, Gosforth
Newcastle Upon Tyne
NE33PF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441916911044

Website

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Our Story

SureCare Newcastle & North Tyneside is a family run home care provider.

SureCare Newcastle & North Tyneside’s objective is to improve the quality of life for individuals and families who require our help, by enabling them to live independent and fulfilled lives in the comfort of their own homes for as long as it is safe and practical to do so.

SureCare Newcastle & North Tyneside aim to provide a tailored package of care and support, that contributes to the health and wellbeing of our service users incorporating their individual needs, preferences and personal goals.

Before SureCare Newcastle & North Tyneside can deliver any services, a full care needs assessment is completed by our experienced staff and a detailed plan of care agreed upon with the relevant individuals. We regularly review the care and support provided to ensure it has the flexibility to respond to any change of needs or personal requirements.