TSA - The Voice Of Technology Enabled Care

16/12/2025

🚀 Don’t Miss the Deadline: 2026 ITEC Awards Submissions 🚀

TSA is delighted to once again present the International Technology Enabled Care (ITEC) Awards, celebrating the people and organisations who are enriching everyday life through technology enabled care. Join us at the Gala Dinner during the ITEC Conference, on 16 March 2026, at ICC Birmingham.

🏆 2026 ITEC Award Categories:
• Innovation & Data-Driven Impact
• Strategic Leader
• Service Transformation
• Workforce Development, Digital Skills & Culture
• Rising Star
• International TEC

Each year, the ITEC Awards bring our sector together to recognise excellence, leadership and impact. TEC is about people, their independence and wellbeing – and how technology helps individuals and communities to live well.

📅 Key Dates:
Entry deadline: 5pm, Friday 16 January 2026
Finalists announced: mid-February 2026

🔗 View full details and submit your entry:
https://itecconf.org.uk/itec-awards-2026/

ITEC 2026: The TEC Evolution – Connecting Communities and Enriching Lives

📅 16 & 17 March 2026
📍 ICC Birmingham

✨ Early bird tickets available now – demand is high and availability is limited. Secure your place at ITEC 2026 today:
https://ow.ly/IEZe50X93Yj

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

09/12/2025

⏳ Analogue to Digital Countdown: Why You Must Act Now

The UK’s analogue to digital (A2D) transition is accelerating, and with less than 60 weeks until the Public Switched Telephone Network (PSTN) is completely switched off on 31 January 2027, the message for TEC providers, local authorities and housing associations is clear: you must act now.

At TSA, we’re working closely with government, Ofcom and communication providers to ensure a safe and effective transition. But preparation cannot wait. Analogue systems are already becoming unstable — and relying on them puts service continuity and lives at risk.

Key timelines to consider:

- Digital scheme installation: up to 3 months
- Dispersed alarm upgrades: 5 per installer per day
- Procurement cycle: 6–8 months

This is not a simple like-for-like swap. The move to digital is a strategic opportunity to modernise TEC, enhance resilience and deliver proactive, insight-driven models of care and housing.

Digital systems can unlock:
✔️ Real-time insights
✔️ More personalised, preventative support
✔️ Safer, smarter homes and communities

You don’t have to navigate this alone. TSA provides independent guidance, resources and support to help you prepare.

Learn more - https://www.tsa-voice.org.uk/digital-shift/about-the-a2d-shift/analogue-to-digital-countdown-why-you-must-act-now-/

Delay is no longer an option. The time to act is now.

Analogue to Digital Countdown: Why You Must Act Now At TSA, we are working closely with government, Ofcom, communication providers and our members to ensure the analogue to

05/12/2025

Have you read the latest edition of our FREE industry magazine for the TEC sector?✨

In case you missed it, our November/December edition of TEC Voice is now available to view, and it's packed full of useful information for our sector.

TEC Voice is TSA's FREE bi-monthly magazine bringing you the latest news and thought leadership from across the TEC sector, as well as TSA’s own strategic work to promote the TEC agenda far and wide.

This issue is kindly sponsored by Tendertec

This edition includes:
- TSA announces new Chair
- Building regional momentum for proactive and preventative care
- Entries now open for the ITEC Award 2026
- TSA's new home at the Catalyst, Newcastle Upon Tyne..and much more!

Turn the page and discover more: https://www.tsa-voice.org.uk/news_and_views/tec-voice/

05/12/2025

**TSA welcomes progress on digital social care and ongoing national commitment**

The Department of Health and Social Care has today released its latest update on the national rollout of Digital Social Care Records. It also provides new clarity on what “fully digitised” means for providers and sets out the next steps in building stronger national data infrastructure for social care. TSA welcomes this update and the continued commitment to a digitally confident and connected sector.

Read more here 👉

TSA welcomes progress on digital social care and ongoing national commitment 0​5 December 2025 The Department of Health

04/12/2025

**TSA Statement on Virgin Media O2 Fine and the Importance of Safe Digital Migration**

We are aware that recent news of Virgin Media O2 being fined £24m by Ofcom for leaving vulnerable customers 'at risk of harm' during the digital switchover has caused understandable concern across the technology enabled care community.

Read our full statement here:

TSA Statement on Virgin Media O2 Fine and the Importance of Safe Digital Migration 0​4 December 2025 We are aware that recent news of

28/11/2025

**VIEW THE LATEST TEC VOICE NOW! The industry magazine for technology enabled care from TSA**

Welcome to the latest edition of TEC Voice, TSA's FREE bi-monthly magazine bringing you the latest news and thought leadership from across the TEC sector, as well as TSA’s own strategic work to promote the TEC agenda far and wide.

This issue is kindly sponsored by Tendertec.

This edition includes:

- TSA announces new Chair

- Building regional momentum for proactive and preventative care

- Entries now open for the ITEC Award 2026

- TSA's new home at the Catalyst, Newcastle Upon Tyne
..and much more!

https://www.tsa-voice.org.uk/news_and_views/tec-voice/

28/11/2025

Stay up to date with all of the latest developments in the TEC industry with the TSA Member News page.

Catch up with news from Access Healthcare, Local Government and Technology Enabled Care, Careium, PainChek, Taking Care and more!

https://www.tsa-voice.org.uk/news_and_views/latest-news/tsa-member-news/

26/11/2025

**TSA moves to The Catalyst, Newcastle Upon Tyne – our new home for innovation, collaboration and the future of TEC**

As we celebrate 30 years of TSA, we are stepping into one of the most exciting moments in our history. We are delighted to announce that, in December 2025, TSA will officially relocate to a new home - The Catalyst in Newcastle Upon Tyne.

The Catalyst is a nationally recognised centre for innovation that brings together the National Innovation Centre for Data (NICD), the National Innovation Centre for Ageing (NICA), and more than 30 organisations shaping the future of health, care and technology.

This move represents a bold new chapter for TSA. It places us at the heart of a thriving community where research, lived experience and real-world delivery come together. The Catalyst is home to people and organisations who share our belief that the future of care must be proactive, preventative and powered by insight. Being based alongside world leading thinkers, innovators and partners strengthens our ability to champion technology enabled care on a national and international scale.

For TSA, The Catalyst feels like the right place for many reasons. It reflects our ambition to connect ideas and action. It gives us a base where collaboration is part of everyday life. And it brings us closer to the incredible work happening across the North East, a region known for its ingenuity, its warm and grounded communities, and its influential role in shaping health and ageing research. For our Chief Executive, Alyson Scurfield, it is also a return to her roots, bringing TSA home to a place that has shaped her values and leadership.

The Catalyst will be our new base for operations, and is a home built for the future we are working towards.

TSA’s Wilmslow office will permanently close on 18 December 2025.

Our new address from this date will be:
Technology Enabled Care Services Association (TSA)
The Catalyst
3 Science Square
Newcastle upon Tyne
NE4 5TG

To ensure continuity, email addresses and phone numbers will remain unchanged - and remain the fastest and easiest way to get in touch with TSA.

By joining a world class community of innovators in the North East, we are strengthening our role as the national voice of technology enabled care and building the foundations for a more connected, compassionate and forward-looking care system.

We cannot wait to welcome members, partners and colleagues to our new home in Newcastle Upon Tyne.

25/11/2025

TSA’s assurance partner, TEC Quality, has released its annual festive newsletter!

Here are a few key highlights:

✨ CPD e-Learning Success
Our first TEC Core e-learning modules launched this year with outstanding engagement:
• 77 organisations enrolled
• 679 learners fully CPD-certified
• 1,321+ learners currently progressing
The feedback has been exceptional, and we’re excited to expand the programme in 2026.

🔧 QSF Scheme Change Process 2026
We’re preparing updates to keep the QSF robust, aligned to evolving standards, and reflective of sector transformation.
Consultation begins January, with changes rolling out from May.

📬 And there’s much more…
Check your inbox for the full newsletter and further updates.

We would like to thank all our Auditees for your continued dedication to quality, safety, and high standards across the TEC Sector.

From everyone at TEC Quality, we wish you and your teams a Happy and Peaceful Christmas, and our very best wishes for the New Year. 🎁✨

25/11/2025

🚀 Submissions Open: 2026 ITEC Awards! 🚀

TSA is excited to present the ITEC Awards, celebrating people and organisations who enrich everyday life through technology enabled care. Join us at the Gala Dinner during the ITEC Conference, 16 March 2026, ICC Birmingham.

🏆 2026 ITEC Award Categories:
• Innovation & Data-Driven Impact
• Strategic Leader
• Service Transformation
• Workforce Development, Digital Skills & Culture
• Rising Star
• International TEC

TSA Chief Executive, Alyson Scurfield, shares:
“The ITEC Awards act as a hallmark of quality and innovation for nominated and winning organisations and attracts recognition from not only the TEC community but also showcases the capability of technology enabled care into housing, health and social care and the difference it makes to the people and communities it supports.”

📅 Key Dates: Entry deadline is 5 pm Friday 16 January 2026. Finalists will be announced mid-February.

View the full details on the ITEC awards and how to apply - https://itecconf.org.uk/itec-awards-2026/

ITEC 2026: The TEC Evolution – Connecting Communities and Enriching Lives

📅 16 & 17 March 2026
📍 The ICC, Birmingham

✨ Early bird tickets are available now! Don't miss out book your ITEC 2026 tickets now - https://ow.ly/IEZe50X93Yj

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

21/11/2025

📢 Mental health absences are rising – are you set up to manage it?

Work-related stress, depression, and anxiety caused 16.4 million lost working days last year – and the numbers are growing.

As a TSA Member you have access to help from our Partner, Citation Ltd they have created a FREE guide to help you:
✅ Spot early signs and start supportive conversations
✅ Handle absences fairly and consistently
✅ Support staff back to work confidently
✅ Stay compliant with your legal duties

Download your guide today:

Mental health is now one of the biggest drivers of sickness absence in the UK. The CIPD reports an average of 9.4 days’ sickness per employee, and the HSE reports 16.4 million working days lost in 2023/24 to work-related stress, depression, or anxiety. When mental-health-related absence isn’t ma...