Harmony Homecare Suffolk

Harmony Homecare Suffolk Established in 2020, born out of personal experience and commitment.

Providing care and support at your own home environmentHarmony Homecare Suffolk is a privately owned domiciliary care company, based on the outskirts of Cambridgeshire.

World Environment Day💬Caring goes beyond people — it extends to the planet we all call home.Today on World Environment D...
05/06/2025

World Environment Day
đź’¬
Caring goes beyond people — it extends to the planet we all call home.
Today on World Environment Day, we pause and reflect on the world we are leaving for the next generation. The trees outside our clients’ windows, the garden paths they enjoy, the fresh air that revives the spirit — all of it matters.
At Harmony Homecare, we believe that sustainability and care go hand-in-hand. We take small steps daily to honour this Earth — because the world our clients live in should be just as cared for as they are.

E: Empathy ❤️Story:Mr. Edwards was quiet. Angry. Withdrawn. Many carers came and went. Until Natalie arrived.She didn’t ...
03/06/2025

E: Empathy ❤️
Story:
Mr. Edwards was quiet. Angry. Withdrawn. Many carers came and went. Until Natalie arrived.

She didn’t rush. She listened. She noticed his hands trembled when he spoke about his late wife. So she sat and asked about her — every day.

Eventually, he opened up. One day, he said: “You’re the first person who made me feel like I still matter.”

Because empathy isn’t about doing. It’s about feeling.

🟥 Empathy means making people feel heard, not just helped.

👉 Share if you believe compassion is the most powerful skill in care.

I: Integrity đź”’Story:During a cleaning visit, Theo found ÂŁ200 under the bed. Quietly, he put it in an envelope, logged it...
02/06/2025

I: Integrity đź”’
Story:
During a cleaning visit, Theo found £200 under the bed. Quietly, he put it in an envelope, logged it, and gave it to the client’s daughter.

She was shocked. “That was for Mum’s birthday gift. I had no idea it slipped!”

Theo simply said, “It’s our job to care — not just when someone’s looking.”

That’s integrity. No shortcuts. No compromises.
đźź« Integrity means being trustworthy even in the smallest things.

👉 Share if you believe true character is revealed in quiet moments.

R: Reliability ⏱️Story:Winter. Roads frozen. Buses cancelled. But Maureen, our carer, knew Mrs. Khan couldn’t go without...
01/06/2025

R: Reliability ⏱️
Story:
Winter. Roads frozen. Buses cancelled. But Maureen, our carer, knew Mrs. Khan couldn’t go without her insulin.

So she bundled up. Walked 3.5 miles. When she arrived, drenched and shivering, Mrs. Khan wept. “I thought I’d be alone today.”

But she wasn’t.

Because reliability isn’t about convenience. It’s about commitment.

🟥 Reliability means showing up — especially when it’s hard.

👉 Share if you believe trust is built by actions.

D: Dignity 👑Story:Elaine was 89 and had advanced Parkinson’s. She needed help with everything. But one thing mattered mo...
31/05/2025

D: Dignity đź‘‘
Story:
Elaine was 89 and had advanced Parkinson’s. She needed help with everything. But one thing mattered more than all else: her lipstick.

She told her carer, “I may be old, but I’ve worn red lipstick since 1954. It’s me.”

So every morning, our carer Sam helped her apply it. Carefully. Lovingly. Even when her hands shook. Even when she was tired. And when her family visited, the first thing they’d say was: “Mum, you look beautiful.”

That lipstick wasn’t vanity. It was her voice. Her pride. Her dignity.

🟧 Dignity means honouring what matters most to the person, no matter how small it seems.

👉 Share if you believe everyone deserves to feel seen.

30/05/2025

World MS Day
đź’¬
On World MS Day, we stand beside every individual living with multiple sclerosis — a condition that may slow the body, but never the spirit.
We see your strength. We see your daily victories. From lifting a cup to taking a single step — each moment is heroic.
At Harmony Homecare, we are proud to support those facing MS with dignity, patience, and compassion.
Let today be a reminder that behind every diagnosis is a story worth honouring.

W: Wellbeing 🌞Story:Alan lost his wife last year. Since then, he’d barely spoken. His meals were untouched. He refused t...
30/05/2025

W: Wellbeing 🌞
Story:
Alan lost his wife last year. Since then, he’d barely spoken. His meals were untouched. He refused to shave. His daughter said, “I feel like I’ve already lost him.”

Our carer Olivia didn’t push. She simply asked one day, “What did you love doing with her?”
“Feeding the ducks,” he whispered.

The next week, Olivia brought a bag of seed. She wheeled Alan to the nearby pond. Quietly, he scattered food, watching the ducks rush in. Tears rolled down his cheeks.

By the third visit, Alan was humming. Eating. Smiling.
Because wellbeing isn’t just about health. It’s about joy.

🟨 Wellbeing means giving people a reason to wake up each day.

👉 If this story touched you, share it forward.

E: Excellence 🌿Story:Margaret was recovering from hip surgery. She’d had carers before — rushed visits, skipped details,...
29/05/2025

E: Excellence 🌿
Story:
Margaret was recovering from hip surgery. She’d had carers before — rushed visits, skipped details, cold hands.

Then came Jamal from Harmony. He didn’t just help her out of bed. He made sure her slippers were always warm. He brought her the crossword she liked. He noticed her mood dropped on cloudy days — so he played her favourite jazz and put a fresh flower in her room.

One morning, she told him: “I don’t feel like a patient anymore. I feel like me again.”

That’s what excellence looks like.
Not flashy. Not loud. But thoughtful. Attentive. Consistent.
đźź© Excellence is when care becomes connection.

👉 If you believe every act of care should feel personal, share this.

R: Respect 🌟Story:James, a former school headmaster, had Alzheimer’s. When we first visited, he refused support. “I’ve t...
28/05/2025

R: Respect 🌟
Story:
James, a former school headmaster, had Alzheimer’s. When we first visited, he refused support. “I’ve taken care of others all my life. I don’t need help,” he’d say.

Many would give up. But our carer, Sofia, saw the man beneath the illness. She arrived wearing a blouse with a little school badge. She called him “Sir” the way his students once did. She brought him a pen and notebook.

She didn’t just provide personal care — she gave him back a piece of his identity.

In time, he welcomed her with a handshake and asked about “today’s lesson.” The care became smoother — because he felt respected. Not managed. Not fixed. Just honoured for who he was.

🟪 Respect is remembering the person before the condition.

👉 If you believe every person deserves dignity, share this story.

C: Collaboration 🤝Story:Mrs. Patel, a fiercely independent woman in her 80s, began showing signs of confusion and restle...
27/05/2025

C: Collaboration 🤝
Story:
Mrs. Patel, a fiercely independent woman in her 80s, began showing signs of confusion and restlessness. Her daughter was heartbroken and unsure how to help. One of our carers, Diane, picked up on a pattern — Mrs. Patel became especially distressed in the afternoons.

Instead of making assumptions, Diane brought the team together: the district nurse, the family, and even the local pharmacist. They looked at everything — her meds, sleep, routine. The pharmacist spotted a potential side effect. The nurse adjusted the schedule. The family began calling around 3 PM — the time she was most anxious.

Within a week, the change was remarkable. The restlessness faded. Mrs. Patel laughed more.
Because collaboration isn’t just about meetings — it’s about humans working together with one goal: better care.
🟦 Collaboration is how we make healing happen.

👉 If you believe care is a team effort, share this story.

CREWDRIVE 💠Story:At Harmony Homecare, we live by the values of CREWDRIVE — not because they sound good, but because they...
26/05/2025

CREWDRIVE đź’ 
Story:
At Harmony Homecare, we live by the values of CREWDRIVE — not because they sound good, but because they feel right.

Each of our carers knows what Collaboration, Respect, Excellence, Wellbeing, Dignity, Reliability, Integrity, Vision, and Empathy look like — in action.

Every Monday, we start with one value. We reflect. We share stories. Because in the end, people don’t remember the company name.
They remember how we made them feel.

🟦 CREWDRIVE is not a policy. It’s who we are.

👉 Share if you believe values should be lived, not just framed.

E: Empathy ❤️We don’t just do tasks.We feel what our clients feel. We care like family.📖 Real story: One night, a client...
24/05/2025

E: Empathy ❤️
We don’t just do tasks.
We feel what our clients feel. We care like family.
📖 Real story: One night, a client said she felt like a burden. The carer sat beside her and simply said, “You’ve lived a life of giving. Let us give back now.” The client smiled through tears.
đź’¬ "Empathy turns care into connection."
đź’ž Share if you believe empathy is what makes care truly human.

Address

Newmarket

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

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