Grosvenor Physiotherapy Clinic

08/09/2022

Incredibly sad this evening on the news of the loss of our beautiful and much loved Queen. Rest in peace.

18/04/2022

06/04/2022

Unfortunately, shutting-up and listening is incredibly difficult when someone is in distress and feels totally counter-intuitive. When a young person comes to us crying, self-injuring, shouting, despondent, or despairing our natural instinct is to try and make the pain stop by doing something. We give advice, try to 'fix' the problem, or try to convince them that they should/do feel differently than they do. When our 'doing' doesn't work we can feel frustrated, resentful, or hopeless with the young person and their 'unfixable' problem.

When young people (any people!) share their distress and difficulties with us what they most often want is to be seen, heard, and understood. They usually need us to shut up, listen empathically, and try to understand how their world feels right now. To feel really 'seen' by a safe other is a hugely regulating and reparative experience - suddenly the world and our problems feel more manageable.

16/01/2022

There is a lot we do not know about tendinopathy, but there are some inalienable truths that you should know as a clinician and patient...

08/11/2021

01/11/2021

10/04/2021

Aging is the primary risk factor for the development of cognitive dysfunction, mild cognitive impairment, and dementia. Numerous, established biological “hallmarks of brain aging” contribute to age-related reductions in cognitive function and increased neurodegeneration/dementia risk with aging.
Exercise is perhaps the best strategy for inhibiting all major hallmarks of brain aging, largely because it activates key cellular energy-sensing pathways. This enhanced energy metabolism/regulation with exercise is important because the proteins and cellular pathways involved can also directly influence other hallmarks.

Source: https://journals.lww.com/acsm-essr/Fulltext/2021/04000/Novel_Strategies_for_Healthy_Brain_Aging.6.aspx?fbclid=IwAR1jYIg-miv1ci1c8ikXZddEO5Dvl9kzTQac5mQJaKpxj_BKsy25LuNHfL8

21/03/2021

you know who you are!🤣🤣

02/02/2021

All staff have had their first vaccination. Very grateful to West Suffolk

07/01/2021

Clinical Secretary Job Description:
Supports physiotherapist staff by: screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; preparing reports and correspondence; maintaining office files and confidential patient records.

Pay and Hours:
£8.72 per hour
09:30 – 15-30 Tues – Friday (can be flexible and/or part time)

Duties:
• Represents physiotherapist by screening incoming telephone calls; recording and transmitting messages; scheduling and welcoming scheduled patients and visitors. Screening unscheduled patients and visitors.
• Ensures physiotherapist productivity by maintaining calendars and patient diary.
• Prepares medical reports and summaries,manuscripts, and correspondence.
• Files and maintains patient records.
• Generates revenues by completing direct patient and third-party billing; initiating collection calls and reminders.
• Secures information by completing database back-ups and appropriately destroying records.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
• Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains quality results by following and enforcing standards.
• Enhances physiotherapist office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Required Skills
• Excellent Verbal and Written Communication Skills
• Confident and Friendly Customer Service
• Good Time Management, Scheduling,& Organisational Skills
• Telephone&Email Competence
• Typing & PC Proficiency

05/01/2021

Coronavirus cases are rising rapidly across the country. Find out what you can and cannot do.

05/01/2021

Health services in all sectors can continue to operate subject to observing safety advice (www.gov.uk)

Based on this guidance we will remain open during this lockdown to support our patients including face to face where appropriate. We continue to encourage the at risk population and non urgent cases to not attend face to face and use our virtual services where possible. For face to face consults we will continue to wear recommended ppe and have reduced patient numbers to ensure time for cleaning between patients. Stay safe, Ed

10/11/2020

Positive post about the profession

Across a race weekend, physiotherapist Angela Cullen is a near-constant presence at the side of her charge Lewis Hamilton – a fact which has earned her cult status among some F1 fans. And standing on the brink of his seventh championship, Hamilton has hailed the relationship the pair enjoy as “t...

02/11/2020

“ The chartered society of physiotherapy is keen to reassure members and patients that physiotherapy services across the UK can remain open no matter what level of lockdown restrictions their area is subject to. This includes private and independent sectors”

Based on the current guidance from public health England and our governing body Grosvenor Physiotherapy Clinic will remain open during the second national lockdown.

We have had increasing numbers of patients coming through the clinic since the first lockdown who have been unable to access NHS services or had delays on elective procedures for painful conditions. Sadly we have also seen an increase in people attending with more serious conditions, perhaps through difficulties accessing GP services. As such we feel it is important to remain open as long as we are allowed to be, to support the local community and the NHS.

We have in place several measures to help reduce the risk of virus transmission. We triage and screen our patients remotely before agreeing to face to face consults. We have reduced our available appointments by 50%, allowing time for cleaning of surfaces and airing of the room between patients and our physios wear the recommended PPE for each face to face contact. For those clients who are unable to attend face to face we can offer remote consultations over the phone or video call with online exercise resources and self treatment advice.

We are here to help, good luck to all.

Sincerely

Ed Stephens
Director, Grosvenor Physiotherapy Clinic.

30/06/2020

We are happy to announce we are open for business again. Things are not quite the same as before yet I'm afraid. We encourage non urgent cases to use our remote services,video consults and online rehab videos. Face to face consults and treatment are going ahead and proving very popular but for yours and our safety there are a few changes. contact us for appointments and details at grosvenorphysio.newmarket@gmail.com or 01638 667606