20/05/2025
A 93-year-old man.
One leg.
In a wheelchair.
Pepper sprayed.
Struck with a baton.
TASERED.
Let that sink in for a moment.
This is what happened to Donald Burgess inside a care home in East Sussex.
He died 22 days later in hospital.
As a clinical trainer working in the care sector, I’ve read the details of this case with a deep sense of anger, disbelief, and sadness. What unfolded that day was an appalling failure of care, of communication, of judgement, and of basic humanity.
The force used was disproportionate. Police arrived and within 83 seconds, pepper-sprayed, beat, and tasered a 93-year-old disabled man. He posed minimal risk. He was seated. He was frail. This was a catastrophic overreaction.
There was a failure to de-escalate. Neither police nor staff managed to calm him safely. But it appears the police didn’t even try. There was no rapport-building, no attempt to understand the situation, no consideration of alternatives.
Care home staff had spent 30 minutes trying to manage the situation before calling police, but clearly didn’t have the tools or strategies needed.
Pain, infection, delirium, dementia. These are often the real causes of so-called "challenging behaviour". If we don’t train police and care staff to recognise this, we are failing the people we support.
Where was the risk assessment?
The care plan?
Was the man’s cognitive status explained?
His vulnerability made clear?
Or was he simply described as aggressive?
And here's what truly baffles me:
I see police officers show far more restraint week after week at major marches in London. They face aggression, abuse, and hostility. They’re shoved, screamed at, even spat on. And they barely raise their voices.
No batons.
No tasers.
No pepper spray.
Yet here, alone in a care home room, an elderly man with one leg is met with overwhelming force.
This incident wasn’t just a bad call. It was a systemic failure. And unless we speak out, honestly and constructively, it will happen again.
Train better.
Communicate better.
Respond better.
Because people like Donald Burgess deserved more than this.