Isle of Wight Ambulance and 111 Service

11/09/2025

🚑 Have your say on the future of Isle of Wight Ambulance Service 🚑

We’re developing our new strategy for 2026 and beyond and want to hear how you think we can continue improving.

Your feedback will help us shape the service to meet the changing needs of our Island community.

👉 Share your views and help us build the future of IWAS. https://iownhs.co.uk/47mzlqD

10/09/2025

We’re making big changes to the way we deliver care 💙

✨ Patient experience at the heart of everything we do.
📱 My Medical Record app is coming for Urology & Haematology services.
❤️ The GoodSAM app alerts local volunteers to give CPR before an ambulance arrives.
🧠 CRASH-4 trial, testing if a simple treatment can reduce brain bleeding after head injuries.

It’s all about safer care, better support, and healthier futures for our community. 🙌

09/09/2025

**Ask the Ambulance Service: what is the Clinical Coordination Centre?**

As part of , we'd like to introduce Albert, a Senior Emergency Call Taker who is based at our Clinical Coordination Centre (CCC), St Mary's Hospital, Newport. In this short video, Albert shares more on the CCC team and why it's important you answer the questions they ask when you call them.

If you have always wanted to know something about the ambulance service (why their uniforms are green or when you should call 111, for example), share your questions below and we will get them answered by a member of the team.

09/09/2025

Today we are celebrating everyone who works in the emergency services as part of 💚💙

We'd like to say a huge thank you to all of our emergency services colleagues including our team at Isle of Wight Ambulance Service and the many volunteers who give their time to support our patients and communities.

04/09/2025

The main entrance at St Mary’s Hospital will be getting a facelift from Saturday 6 September.

During September and October, the main entrance, drop-off and parking area will be closed at times. On these dates, visitors and staff should use the Day Surgery Entrance.

Key closure dates include:
🚧 Saturday 6 & Sunday 7 September (full closure)
🚧 Wednesday 10 Sept (6:30am - 9am)
🚧 Thursday 16 Oct (6:30am - 11:30am, full closure)
🚧 Saturday 18 & Sunday 19 Oct (full closure)

View map: https://iownhs.co.uk/4672lQT

Works are expected to finish by Monday 20 October 2025. Updates will be shared on our social channels. Thank you for your patience while we make these improvements. 💙

Read more information: https://iownhs.co.uk/4n8MmZh

01/09/2025

🚑 Have your say on the future of the Isle of Wight Ambulance and 111 Service.

We’re developing our new strategy for 2026 and beyond and we want to hear from you. Your feedback will help us shape the service to meet the changing needs of our Island community.

👉 Share your views and help us build the future of IWAS. https://iownhs.co.uk/47mzlqD

30/08/2025

The UK government is testing the Emergency Alerts system on Sunday 7 September 2025 at 3pm.

Your mobile phone or tablet will vibrate and make a loud siren-like sound, even if it’s set on silent. The alert message will confirm this is a test and that you do not need to take any further action.

Regular testing ensures the system is functioning correctly, should it need to be used in a life-threatening emergency. Find out more at gov.uk/alerts.

You can opt out of the Emergency Alerts, including the national test, but you should keep them switched on for your own safety. Emergency Alerts will warn you via your mobile or tablet if there’s a life-threatening emergency nearby. Only the government and the emergency services are able to send them.

There are simple and effective steps we can all take to be more prepared for an emergency. Visit gov.uk/prepare for advice on how you can prepare.

28/08/2025

Did you know that the switchboard team at St Mary's Hospital sit within Isle of Wight Ambulance Service?

Last week, the team gathered to say goodbye to Julie and thank her for her hard work and contribution to the service and wider Trust. Julie has always carried out her work with a smile and is now retiring after 30 years of service.

Congratulations Julie on your well deserved retirement!

12/08/2025

11/08/2025

We are currently seeing high numbers of patients coming through our doors, leading to long waits in our emergency department.

If you arrive at the emergency department requiring non-urgent care you will be redirected to alternative services.

For other urgent medical needs please use:

💻 NHS 111
🥼 Your local GP
💊 Local Pharmacy
📱 Healthier Together app

06/08/2025

🚑Isle of Wight Ambulance Service celebrates being first ambulance trust to achieve 100% emergency ready defibrillators🚑

We are delighted to share that thanks to the hard work of our Island communities, volunteers and ambulance staff, The Circuit has confirmed we are the first ambulance service in the UK to achieve 100% of our registered defibrillators as 'emergency ready' and all checked in the past three months.

On the Island there are nearly 570 registered Community Public Access Defibrillator (CPADs), available to help support someone facing an out of hospital cardiac arrest.

The Circuit is a platform where these devices are registered and connects all 14 ambulance services in the UK, so when someone calls 999 in the event of a cardiac arrest, the nearest defibrillator can be located, and rescuers signposted to it.

Thank you to all the teams and individuals who have made this possible including those who have kindly fundraised for and donated devices.

Read more ➡️ https://www.iow.nhs.uk/publications/news/isle-wight-ambulance-services-celebrates-being-first-ambulance-trust-achieve-100-percent-emergency-ready-defibrillators

(Pictured: The Wight Strollers who earlier this year donated their 15th defibrillator. This one at Seely Hall.)

18/07/2025

Fantastic recognition for our local Ambulance and Research department from the CRASH-4 team. Well done everybody, good luck for the rest of recruitment.

Find out more about CRASH-4: https://crash4.lshtm.ac.uk/