15/04/2026
Management Referrals: Getting it right from the start. Thinking about making an occupational health referral for work related stress?
Before you do, it’s important to take a structured approach. One of the most common issues we see is referrals being made without understanding the root cause or being clear on the purpose.
A good starting point should include:
✔ Conducting a stress risk assessment
This helps identify what in the workplace may be contributing to the issue, rather than focusing only on the individual.
✔ Being clear on your objective
Ask yourself:
• What do we want to understand from this referral?
• What decisions do we need support with?
• What outcome are we hoping for?
When done properly, referrals lead to better outcomes for both the employee and the organisation.