Cricketfield Surgery

29/12/2025

📞 Phone Lines Update

Our telephone lines are now back up and running – thank you for your patience while this was resolved.

Please be aware that we are currently working through a backlog of calls and requests, following the Christmas break and earlier technical issues.

👉 Where possible, we kindly recommend using our online triage system, as this is the quickest way for us to assess and respond to your request.

29/12/2025

🚨 Important Notice – Phone Lines Currently Down 🚨

We’re very sorry for the inconvenience, but our telephone lines are currently not working due to a technical issue.

📩 Please contact us via our online triage form - https://accurx.nhs.uk/patient-initiated/l83051

We are working to get this resolved as quickly as possible and will update you once the phones are back up and running.

Thank you for your patience and understanding 💙

Contact us about your request

24/12/2025

🎄 Merry Christmas - we are now closed for the festive break. ✨

We wish all our patients, staff, and community a peaceful and healthy Christmas.
We will reopen on Monday 29th December.
If you need medical help while we’re closed, please visit 111.nhs.uk or call NHS 111.
For emergencies, call 999.

15/12/2025

🎄 Prescription Reminder 🎄
The surgery will be closed on Christmas Day, Boxing Day and New Year’s Day. Please check your medications and order your prescriptions in plenty of time.
Remember to allow 5 working days for us to process your request so you don’t run out over the bank holidays.

06/12/2025

Thank you to everyone who took the time to give us feedback in November!

06/12/2025

Christmas has arrived at The Surgery! 🎅🎄

05/12/2025

We are having intermittent issues with our phone lines. We are trying to sort this issue as quickly as possible. Thank you for your patience.

03/12/2025

📍 Join us at The Courtenay Centre on Wednesday 10th December, 10:30–12:30 for our December Community Support Service.

💬 Our Wellbeing Team and local partners will be offering free, friendly, person-centred support — no appointment needed.

🤝 Get expert advice, signposting or referrals all in one place.

Who's attending:

Teign Housing
Healthwatch / Citizens Advice
ECOE (Home Energy & Benefits)
THAT Foodbank & CWTCH Hub
Kingscare (Carer & Dementia Support)
Devon Mental Health Alliance
DWP Disability Employment Advisor
Newton Abbot Community Police
Teignbridge Communities (Volunteering & New Year Planning)
Age UK Devon
South West Water MP’s Office Casework Team
NHS App Support

01/12/2025

📢 Update on Our Services This Week

Winter illnesses are impacting our staffing levels across all teams this week.
We’re working hard to keep services running, but wait times may be longer than usual.

Where appropriate, please also consider using local services such as your community pharmacy, urgent treatment centre (UTC), NHS 111, or other nearby healthcare options.

01/12/2025

🫀1 in 3 UK adults have high blood pressure - do you know your numbers?

You can now borrow a blood pressure monitor from your local library!

20/11/2025

Are you due your cervical smear? ⏰

It only takes a few minutes — but it could save your life.

If you’ve received your invitation, please don’t delay —use the link below to request an appointment booking link and make those 5 minutes matter.

🔗https://accurx.nhs.uk/patient-initiated/l83051