03/10/2025
Following government guidelines, we will now keep our online e-consultations open during core working hours Monday to Friday 8 am-6.30 pm, for all non-urgent requests. Your request will be reviewed by the GP and actioned accordingly within 48 to 72 hours. 👍
It is important to understand what we mean by “non-urgent”.
•Non-urgent simply means issues that can safely wait a day or more to be dealt with, like a medication review
•Ongoing symptoms that aren’t suddenly worse, or a new but mild problem you’d like checked.
•Appointments about things that don’t need same-day attention
•Prescription queries
•Admin requests like forms and fit notes,
If you have a sudden onset of chest pain, breathing difficulties or heavy bleeding dial 999 as this is an emergency and needs urgent assistance. ☎️
When we reach capacity, which is not unlimited we will signpost you to the 111 service, who can also advise and assistance to your non-urgent medical issue.📞
Digital is the way forward and we do appreciate it may not suit everyone, so we would encourage you to support your family and friends who my need assistance using this platform. 💻
Thank you for your cooperation 😊
