15/10/2025
Price cap should be placed on vet prescriptions, watchdog finds.
Finally a glimmer of hope for all pet owners.
A price cap should be placed on prescriptions provided by vets to stop pet-owners from being ripped off, a watchdog has proposed.
The Competition and Markets Authority has been investigating the sector since 2023 and has just published its findings.
It found customers may be paying twice as much for commonly prescribed medicines from vet practices than they could pay online, causing them to spend "hundreds of pounds more".
It said vets should have to cap prescription fees at £16, and they should be required to tell customers about savings they could make by buying medicines online, using those prescriptions.
"These measures will help prompt consumers to consider buying medication online and protect them from having to pay excessive prices for the prescriptions they would need to do so," it said.
"Pet owners pay 16.6% more on average at large vet groups than at independent vets. For at least three of those large groups, average prices increased faster at practices they bought than at practices that remained independent," the CMA report added.
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What other changes has the CMA suggested?
In its report, the CMA also said a "comprehensive" price comparison site should also be created to tell customers if cheaper options are available.
In total, it has suggested 21 changes that should be enforced, including:
A requirement for vet businesses to publish comprehensive price lists
Changes to make it easier for pet owners to access cheaper medicines online
Requiring vets to give clear price information to pet owners arranging a cremation
Giving pet owners clear price information when they are choosing a treatment, with prices in writing for treatments over £500 and itemised bills
"The current regulatory system is not fit for purpose. It only regulates individual veterinary professionals and not vet businesses, despite the majority of practices being part of a large corporate group," the report found.
Pet owners 'left in the dark'
Martin Coleman, chair of the inquiry group, said: "Pet owners are often left in the dark, not knowing whether their practice is independent or part of a chain or what a fair price looks like.
"They are sometimes committing to expensive treatment without understanding the price in advance. And they do not always feel confident asking for a prescription or buying medicine online - even when it could save them hundreds of pounds.
"Even where pet owners could access some of this information, it is difficult for them to compare prices and services - despite the fact that, in most of the country, there are several local practices they could choose between.
"We believe that our proposals would enable pet owners to choose the right vet, the right treatment, and the right way to purchase medicine - without confusion or unnecessary cost."
Firms will now have until 12 November to respond to the CMA's provisional decision.
A final decision is due to be made in March.
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